Western Union Reviews

: 20

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85% Would buy here again

Most relevant positive review

  2024-05-16
International money transfer
After a really bad time with a different money transfer company, I thought I'd give this ser...Read on
Walsh

Most relevant negative review

  2024-05-24
Money transfer
I'm a bit confused as to why I'm being charged extra for a quick transfer. I mean, it&#...Read on
Wright

Review with most votes

  2017-08-01
Western Union is most trusting
I am 52 years old man,live out of town , residing in family home outskirts of Mexico, My son sent...Read on
John Douglas

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    Transfer service reliability

    I've had my fair share of issues with other transfer companies before. They seem to always be changing their rates, rules, cancelling transfers, and adjusting the speed of transfer without any heads up. It's been quite frustrating trying to send money through them. But, using this transfer service has been a great experience. Unlike the others, they offer a consistent and dependable service every time. On top of that, the rates they provide are really reasonable, making it a cost-effective choice for sending money.


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    International money transfer

    Why bother with expensive transfer fees and waiting ages to send money overseas when there are services out there that can do it quickly and without breaking the bank? I sent some money to a friend in Thailand not long ago and I couldn't believe how smooth and reasonably priced the whole thing was. No surprise charges or long waits, just a simple transaction that had the money in my friend's account within minutes. Top-notch service, I would definitely recommend it to anyone needing to send money abroad.


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    Seafarers' transaction experience

    I recently tried out the online service for seafarers' transactions. I noticed that the website was a bit slow to load at times, which got on my nerves. There were moments when the system appeared to freeze during transactions, leading to some delays. But I was happy to see that they had lowered the fees, making the whole experience nicer. Despite these small issues, I was mostly happy with the service. One thing they could do to make it even better is offer a better exchange rate for customers.


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    International money transfer

    After a really bad time with a different money transfer company, I thought I'd give this service a go, and I'm glad I did. The app is super easy to use and I had no problems sending money to my son in the USA. It all went really smoothly and without any hassle, which was a big relief after my last experience. I'll definitely be using this service again in the future.


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    Money transfer

    I'm a bit confused as to why I'm being charged extra for a quick transfer. I mean, it's already been a whole week since I made my payment, and it's still not processed. What's the point of shelling out more for a faster service if it's not going to make things go any quicker? It's pretty annoying and really makes me wonder if the service is worth it.


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    Transfer issues with bank account and recipient bank accounts

    I've noticed that when I was using the service, I had some trouble making transfers with my bank account. Even though I had no problems using credit cards, using my bank account was tricky. Also, I had problems with the recipient bank accounts. Even when I put in the right account numbers, the transfers were going to the wrong accounts. This has been really frustrating and inconvenient for me and the people receiving the transfers.


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    Easy money transfer

    Today, I had a really easy time sending some money without any hiccups. There have been times before when things got all stuck and the system kept faffing about, which was well annoying and took ages. But this time, everything went nice and smooth, and it was done in less than 5 minutes. I'm hoping this swift service sticks around for good.


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    Money transfer to loved ones

    I found it really easy and fast to send money to my family using this service. It made me feel like a superhero because I could help them out in just a few seconds. The customer service team was fantastic and they made sure everything went really smoothly. Thank you so much for making it so simple to send money to my loved ones!


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    Money transfers for long-distance relationship

    Western Union has always been a great help for me and my long-distance future wife and family. Their service is reliable, they have good exchange rates, and they're open day and night to help us out. I'm grateful for the personal support and assistance they've provided us with during our relationship.


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    Quick and secure international payments

    I think your company does a really good job with deliveries and securely sending money abroad. The service is brilliant, and I always feel confident using them for important transactions. The only thing I've noticed is that I seem to get more bang for my buck when I opt for in-store payments.


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    Transaction App Technical Issues

    The transaction app keeps asking for my ID verification over and over again, even though I've tried to enter it right each time. It's been really annoying and caused big delays in getting my transactions done. I've reached out to customer service for help, but all they told me to do was send an email with my ID. Unfortunately, I haven't heard anything back yet. Not being able to get my ID verified means I can't use the app properly, which makes it hard for me to help my family quickly when they need it. And it's a pain that they've stopped doing telephone transactions because sometimes I can't get to an agent in person.


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    Sending money online

    Sending money online is pretty straightforward and convenient, but I always find it a bit of a headache when I have to ring up customer service. I know it's all for keeping things secure, but it can be a bit annoying. It's not a big deal overall, just a bit of a nuisance.


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    Money transfer

    My experience with this service has been really good and quick. However, I have noticed a couple of issues. Firstly, I can't seem to change the transfer details online, so I have to go into a branch which is a bit of a hassle. Secondly, it would be great if the employees could update the details for me when I ask. Lastly, even though I've been a customer for a long time, I've never got any discounts or benefits.


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    Bank transfer to the Far East

    The app was dead easy to use, and I liked that they gave a decent exchange rate. But, I was a bit gutted that it took about 4-5 days for the money to hit the bank account over in the Far East. They did keep me in the loop with emails, which was nice. However, what I wasn't too chuffed about was still getting stung with that £0.99 charge for each transaction - it soon mounts up. Even though I use it often, that bit really got on my nerves, to be honest.


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    Donation for shelter home

    So, I tried to send a donation to a shelter home using this money transfer service, but you know what? They refused to process it because of some mysterious policy. I mean, seriously? I requested more details but they wouldn't provide any, which is really unfair. How can they not assist their customers, eh? Plus, their app seems really dodgy. I won't be using their services again!


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    Sending money online

    I have used this service a few times and it's been great. Whenever I had a problem, they resolved it promptly. Thanks for being so easy to deal with!


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    Transaction rewards no longer available

    I'm really disappointed to hear that they've stopped the points system for transactions at this place. Before, you could collect points for each transaction and then use them to cover sending fees. But now that's no longer an option, and I haven't got any points for my recent transactions. As someone who comes here often, I used to depend on those points to help cut down on the costs of sending money. Not having that incentive anymore has definitely made a difference in my overall experience with the service.


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    Fast and reliable money transfer service

    My experience with the money transfer service has been really good. The service is fast and reliable, and the rates they offer are competitive. The staff are efficient in sorting out any problems that come up during a transaction, making sure everything runs smoothly for customers.


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    Money transfer app

    The money transfer app I used was dead easy to use and get around. It kept me in the loop with my payment progress, which was proper helpful.


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