carwow - Overall Rating based on 22 reviews

91% Would buy here again

Featured Reviews

Most relevant positive review

  2024-05-29
Amazing Staff, Auction Drama,

I recently sold my car on this platform and honestly, it was quite the rollercoaster! The first person I thought was a dealer turned out to be another car buying service, and th... Read onBy: J. Morgan

Review with most votes

  2018-07-04
The first and the best thing o

Buying car is always exciting and the first time is momentous, same goes with me. I have bought my first car nearly 2 years back and now recently bought again. I didn't sell... Read onBy: Jamie Gustava

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    Amazing Staff, Auction Drama, Smooth Transaction

    I recently sold my car on this platform and honestly, it was quite the rollercoaster! The first person I thought was a dealer turned out to be another car buying service, and they tried to offer me way less than I was expecting. But luckily, CarWow came to save the day! They put my car through another auction and this time it went really well. I got an offer much higher than my reserve price, and everything went really smoothly. They picked up the car without any hassle and the money was in my account in no time at all.


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    Smooth car selling process

    I recently sold my car using this platform and I must say, I was really impressed with the whole thing. I uploaded my car on the website on a Tuesday and would you believe it, by Wednesday it had already been sold at auction. The car was collected and payment was sorted out smoothly on the Friday. The communication during the process was top-notch and I was kept well-informed at every stage. I would definitely suggest using this platform if you're thinking of selling your car.


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    Car selling experience

    I recently sold my car using Carwow and I must admit, I was a bit unsure at first because of my previous dealings with other traders. Surprisingly though, I was really impressed with the service I got. Unlike the others, Carwow paid me the exact valuation fee without trying to negotiate it down. The whole thing was super quick, only taking a few days, and they kept me updated all the time with useful messages. The customer service was top-notch and the whole experience was really easy. I would definitely suggest using Carwow if you want to sell your car.


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    Quick and fair purchase

    Carwow was brilliant with their customer support throughout the whole process, from beginning to end! I put up some genuine photos of my car, including the dents, and still managed to get a fantastic reserve price. The dealership that ended up buying my car was really honest and trustworthy, which made the whole sale really simple. I'd definitely recommend them!


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    Easy purchase process

    The website was great, I found it really easy to buy a car with clear instructions. I liked how fast a representative got back to me, but I got a bit worried when my reserve price wasn't met and the valuation algorithm didn't seem quite right. Still, the final offer was good so I went ahead and accepted it with no big problems.


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    Smooth transaction

    I had a really smooth experience with this service from beginning to end. They kept me updated every step of the way, and when it was time to pay and collect the car, everything was simple and easy. I would definitely recommend them if you're thinking about selling your car.


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    Clutch / Flywheel replacement

    Well, I've only done 7000 miles and I'm already having problems trying to get the gears to engage in my car. The dealer said it would be a quick fix, but it turns out the parts needed are on back order because there have been many similar issues. So, it ended up taking a whopping six weeks for the car to be fixed, and they didn't even offer me a courtesy car for work. And to make matters worse, less than 1800 miles later, the exact same problem came back! And it seems I'm not alone - if you just do a quick Google search for 'Car Model Clutch Problems,' you'll see how many others have had the same issue.


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    Plug-in hybrid from Mazda dealership

    I had a really good experience with a Carwow representative at the Mazda dealership in York. The representative quickly matched the Carwow price and helped us claim a £6k PCP contribution with no hassle at all. We sorted out the whole deal over the phone, and they stuck to the agreed price for our plug-in hybrid, which we're getting delivered on September 1st.


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    Sold car, communication, dealer prompt

    I sold my car through carwow recently and was really pleased by getting £1.2k more than the reserve price. The whole thing went really smoothly and efficiently, with clear and thorough communication the whole way. The dealer contacted me promptly and collected the vehicle without any hassle, so overall it was a really positive experience. I'd definitely think about using carwow again in the future.


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    Bought a car

    I got my new car from Carwow recently, and even though it wasn't exactly what I had in mind, it's better than what I would've got for trading in my old car. There are a few problems with the paint and some costly repairs needed, but overall, I'm pretty happy with the service I received.


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    Selling my car

    At first, I wasn't sure about selling my car using this service, but it actually went really well. When I first called them, they were really understanding and made me feel less nervous. Carwow kept me updated all the way through, sending me messages to explain each part of the process. On the day they came to pick up the car, they stayed in touch to make sure everything went okay. The customer service from Carwow was excellent and has set a high bar for other companies to match.


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    Smooth and successful purchase

    A huge thank you to Dan Lammiman for all his help with my new car purchase. He was amazing in sorting out the issues with my private reg plate and made the whole process really easy. My wife loves the colour of the car too, so we're both really grateful to Dan for making everything so smooth.


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    Car sale via carwow auction

    I just sold my car through a carwow auction and was happy because I got more money than what I was offered for a part-exchange. But, I didn't like how the dealer tried to push me into lowering the price even more during the collection. It wasn't a nice experience, especially as a female customer. So, I wouldn't suggest using this service because of that.


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    New car through carwow

    I've just bought a new car using carwow and I'm really happy with how it all went. It was so handy being able to check out prices and specs of different cars without having to trek to lots of different car lots. It was a big bonus knowing the final price before I even set foot in the showroom. The car I went for arrived on time and in top condition. Overall, it was a great experience that I'd definitely suggest to anyone looking for a new car.


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    Selling my car online

    So, I was quite nervous about selling my car online, if you know what I mean. But then I came across this really cool website, and it made the whole process so much simpler. They guided me every step of the way, and even provided me with a personal contract in case I had any doubts. The service was excellent, and I would definitely recommend it to anyone. It was honestly a breeze, like, OMG.


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    Successful Carwow sale

    I recently sold my car through Carwow and it turned out to be a pretty successful experience. I ended up getting £1200 more than what the dealer had offered for a trade-in, which was definitely worth it. But, I faced some challenges along the way. I had to stand my ground and stick to my minimum price because I was getting some really low offers initially. It’s important to stay patient and wait for the right price when selling through Carwow.

    The dealers typically start with high bids but might try to negotiate on collection and listing details later on. For example, one dealer initially bid £10,700 but later lowered the offer because the service stamp on my car wasn’t dated, even though there was proof of regular servicing. I decided to walk away from the reduced offer on principle and had to list my car again to find a more reliable buyer.

    In the end, I managed to sell my car to a trustworthy company in London. The collection and payment process went smoothly and was hassle-free, which was a relief.


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    Successful car sale

    The service I got from Carwow was absolutely brilliant. It was so easy and hassle-free to sell my car. I managed to sell it for the exact amount I wanted, which was much more than Carwow's top price. The garage that checked out and test drove my car was really efficient and professional, which made the whole process quick and simple. Carwow's estimates and prices were better than other online platforms, making them stand out. Even though I'm happy with how it all turned out, it's a bit sad to say goodbye to a car that's been good to me for 9 years.


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    Smooth and efficient

    I just wanted to give a big shoutout to the carwow team. The whole experience, from beginning to end, was really easy. The team communicated really well, everyone I spoke to was super nice, knowledgeable, and really professional. The valuation for my car was fair, but I was a bit let down by the final auction offers. On the bright side, it helped filter out the tyre kickers, and once the car was sold, everything went really smoothly.


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    Easy online selling

    Selling my car on carwow was a breeze! All I had to do was upload some photos of my car and they handled everything else. They kept me informed every step of the way, and I managed to sell my car without even stepping foot outside my house.


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    Quick car sale

    So, yeah, I thought I'd sell my car. I got in touch with this place, and the very next day, my car was up for auction and sold for a decent price! The buyer showed up the day after, paid me, and drove the car off. They even sorted all the paperwork really quickly, and I've already got my road tax refund. All wrapped up in just a few days!