We Buy Any Car29 reviews
This score is based on 29 genuine reviews submitted via BritainReviews since 2022.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Not what I expected, but it worked out in the end
I popped into the Bristol Golf Centre because I needed cash fast — we were moving and my back pain meant I couldn’t do the heavy lifting myself so selling the car felt like the only option. Met Lauren in Room 2 and she checked my Mercedes, said it was worth £1,067 and even said she’d hold that price for four days. I came back the next day and she’d dropped it to £992. She admitted it was a mistake, didn’t really apologise (bit awkward), but to be fair the whole sale was processed quickly and the money was in my account the same day. So yeah, I was annoyed at first, but relieved it got sorted — could’ve been handled better, but at least it wasn’t a total disaster.
Small win, big relief
not with them, but with myself for walking out. Stood in the car park, phoned another buyer, and within an hour had a fair offer. So yeah, irritating service, but satisfying to see it pay off by not taking the bait.
Pleasantly surprised at the depot
I honestly didn’t expect much — been burned before by other places — but this visit turned out better than I thought. Turned up with the car after booking online, a bit nervous because of previous dodgy valuations elsewhere, and the bloke on site was quick, friendly and straightforward. He gave the car a proper look over, told me what bits they’d check in the paperwork and didn’t try to baffle me with jargon. There was a short pause while they confirmed documentation, which felt a bit odd at first, but they explained why and were transparent about how it affected the final figure. In the end the revised amount was a fair compromise and I was actually surprised by how fast the whole thing moved — paperwork signed, keys handed over and payment started within the hour. Not flawless, there was a small back-and-forth on the phone about service stamps, but nothing that felt like nonsense. All in all a decent, no-fuss experience that left me more positive than I expected, so I’d go back or recommend if you want something quick and honest.
Phone video decided my car's fate
the mechanic had heard a 'strange noise' on the clip and downgraded the engine rating. Just like that, thousands off the quote. I tried to point out the noise wasn't there when we stood next to it, and that a phone clip in a busy yard isn't exactly audio lab standard, but apparently the office decides. Felt like a cheap trick, to be honest. My initial doubts were confirmed. If someone tipped me off beforehand I might've gone elsewhere. Bit annoyed, bit resigned. Won't be recommending them to anyone I know.
Not what I expected
staff were polite, and they did re-check the car when asked, even if the outcome was disappointing. If you’re considering them, my tip would be don’t rush in on the first face-to-face price; take your time, get other quotes, and maybe sell privately if you can. Bit of a sore taste but glad it didn’t go any worse.
Mostly good — just check the small print
I’d still use this company again because the people were helpful and the process worked — it just wasn’t perfect and I got stung by a short-lived valuation. I’ve sold cars with them before with no bother, so I went in trusting the place, and that history mattered. This time I had a valuation on a Friday and was told I could book a follow-up on Monday and expect the same or maybe a bit more. That’s why I didn’t accept straight away — seemed sensible to wait a couple of days for a potentially better price. When I came back, the figure had dropped by about £130. That wasn’t what I’d been led to believe, so yeah, irritating. The staff were friendly, polite and efficient — they explained things clearly, helped with paperwork and generally made the day easy, so the service side really does deserve credit. But whatever verbal assurance I got didn’t match the written policy I later heard about, that offers are only guaranteed for four days from the valuation, not from a booked appointment. So a bit of miscommunication there. It’s not a disaster — I sold the car without drama and the handover was smooth — but it left a sour note because I felt I’d relied on a promise that wasn’t honoured. My takeaway: use them, expect good service, but ask exactly how long an offer is valid and get it in writing if you can. Small flaws aside, it’s a solid option and I’d go back, just slightly wiser this time.
Not worth the hassle, honestly
I wouldn’t use them again. I first saw their ad on one of those comparison sites and even tipped a friend to try them — that’s how convinced I was at first — but the whole thing turned into a proper faff. They did send a couple of emails with a valuation, even upped the offer once which was a pleasant surprise, so I thought fine, this might actually work. Then the appointment circus began. I booked at one branch, had to move it because of a vet visit for my dog, and suddenly I’m told I’ve been moved to a different branch without asking. No big deal, I go anyway, arrive early, and then wait half an hour because the bloke’s tablet is logged into the wrong branch. He couldn’t start the paperwork. He rang tech support on loudspeaker and I end up overhearing someone suggest the problem was “wrong details” — even though I’d had two emails with the correct info. I said so, politely, but you could tell they weren’t convinced. After that they start telling me the best they can do is a really low offer because “the system” won’t play ball. It felt like being blamed for their nonsense and then punished for it. The one nice bit was that earlier email increase — that unexpected bump actually made me think they were decent — and the guy I spoke to while waiting was not rude, just clearly hamstrung by poor systems. Still, overall it was shambolic, slow and irritating, and I’d warn mates to avoid wasting time on them unless you like stress and mixed messages.
A practical outcome, after doubts
I wasn't sure about this at all to begin with. I noticed a payment missing from my account — small, but not irrelevant when you run on a tight budget — and I spent a week being, well, anxious and poking at every option I could find. I read a few online write-ups and kept thinking it might be a scam or just one of those things you never see again. I nearly gave up. In the end I contacted the team because a couple of people mentioned them, and I thought there was nothing to lose. My main worry was that it would be slow, or that I'd have to do all the legwork myself, or that they'd ask for paperwork I'd never find.
Excellent customer service
We had a really good experience selling our car. The lady we spoke to was professional, friendly, and got things done quickly. She made everything easy and smooth for us. We would definitely recommend her to anyone wanting to sell their car.
Used car sale
I sold my old car recently and it was such a good experience at the car buying service. Romana, one of the staff members, was really great and helped me a lot, making everything easy and stress-free. I would definitely suggest their service to anyone wanting to sell their car.
Quick and easy car sale
Selling my car with this company was so easy. The valuation process was simple, and I got a good price for my vehicle. The whole sale went smoothly and I was happy to see the money in my bank account just 15 minutes after agreeing to the deal. I would definitely suggest this service to anyone who wants to sell their car fast and with no hassle.
Quick and efficient car sale
The whole process was really quick and efficient from beginning to end. The person I spoke with was really helpful and knew what they were talking about. They gave me all the info I needed to go through with the sale. The paperwork and evaluation were done fast, and I had the money in my bank account before I even got back home. All in all, it was a really good experience and I would definitely recommend this service to other people. Thanks.
Quick and fair sale
To be honest, having to sell my car because of some unexpected money problems was really stressful. I had to put up with people wasting my time and offering me low prices in the private market, so I thought I'd try coming here instead. The guy I spoke to was really helpful and quick, he gave me a fair price without any messing about negotiating. Everything went really smoothly and easily, so I'd definitely suggest this place to anyone else in the same boat.
Instant quotes for my car
I was really impressed by how efficient and professional the staff were at this company. Selling my car was really easy and simple, all thanks to the helpful and friendly employees. I must say, the staff member I dealt with made me feel at ease and well-informed the whole way through. Their commitment to good customer service was clear, and I knew I was in safe hands.
My car sale
Selling my car was so easy, it was a piece of cake. The whole thing went by in a flash, no stress at all. The staff were really nice and gave me a hand with everything. I managed to sell my car without any bother and got a good price for it. I'd absolutely suggest this service to anyone wanting to sell their car in a jiffy.
Unreliable appraisal process
I was really let down by the car buying service I used. I got a quote online, set up an appointment, and took my well-cared-for car there. But when I got the final offer, it was way less than the original quote, and they had added on all sorts of extra fees and deductions they hadn't mentioned before. The assistant couldn't explain why there was such a big difference, which made me feel annoyed and like they didn't value me as a customer. It ended up being a waste of my time, and I wouldn't suggest this company to anyone who wants a fair price for their vehicle.
Quick and easy estimate
Booking an appointment and getting a quote for my car was really easy and hassle-free. They kept me updated every step of the way through email and text, so I always knew what was going on. The person I dealt with was super friendly and helpful, which made the whole experience really pleasant.
Selling car
I sold my car on the internet and then met up with this guy named Alan to discuss everything. Alan was really friendly and sorted everything out quickly. I'm pleased with the amount of money I got for my car. I'd definitely recommend this service to my friends!
Quick and easy process
The whole thing was quick and easy, really impressed with how smoothly everything went. The person I spoke to was super helpful and made sure I understood everything, even though I was a bit behind schedule. Didn't come across any problems at all, and the valuation at the end was pretty much spot on with what I was expecting.
Efficient and helpful service
I had a really good experience with the service. The staff were really helpful and didn't push me into making any decisions. I would definitely recommend this service for how easy and helpful it is.
About We Buy Any Car
We Buy Any Car is a British automotive buying service founded in 2006. The company specialises in purchasing used cars directly from consumers, offering a quick and convenient alternative to private sales or dealer trade-ins. Sellers receive an online valuation based on their vehicle's details, followed by an in-person appointment for a final offer. The business aims to streamline the car-selling process, providing efficient and transparent transactions. We Buy Any Car is a subsidiary of BCA Marketplace Limited, one of Europe's largest vehicle remarketing companies.
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Categories We Buy Any Car
Car services | Other Car Services Reviews & Experiences
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Last update: October 2025
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I wanted to buy a new car however I needed to sell off the old one so I could get additional money to add to what I had to get a new one. So, I started searching online for wher... Read onBy: Rollie