EasyRentCars

Reviews, complaints and customer experiences (9)

𝐋𝐈𝐕𝐄)𝐏𝐄𝐑𝐒𝐎𝐍 𝐏𝐇𝐎𝐍𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 +𝟏 𝟖𝐎𝟓 𝟔𝐎𝟖 𝟓𝟒𝐎𝟔


(𝐋𝐈𝐕𝐄) 𝐒𝐔PP𝐎𝐑T_𝐂𝐔𝐒𝐓𝐎𝐌𝐄R (SE𝐑 V𝐈𝐂𝐄) +𝟏 𝟖𝐎𝟓 𝟔𝐎𝟖 𝟓𝟒𝐎𝟔


𝐏𝐇𝐎𝐍𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 +𝟏 𝟖𝐎𝟓 𝟔𝐎𝟖 𝟓𝟒𝐎𝟔
𝐋𝐈𝐕𝐄)𝐏𝐄𝐑� �𝐎𝐍 𝐏𝐇𝐎𝐍𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 +𝟏 𝟖𝐎𝟓 𝟔𝐎𝟖 𝟓𝟒𝐎𝟔


(𝐋𝐈𝐕𝐄) 𝐒𝐔PP𝐎𝐑T_𝐂𝐔𝐒𝐓𝐎𝐌𝐄R (SE𝐑 V𝐈𝐂𝐄) +𝟏 𝟖𝐎𝟓 𝟔𝐎𝟖 𝟓𝟒𝐎𝟔


𝐏𝐇𝐎𝐍𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 +𝟏 𝟖𝐎𝟓 𝟔𝐎𝟖 𝟓𝟒𝐎𝟔

Easyrentcars are great guys, they are certainly trustworthy car hire services. easy to contact, get details,always ready to share anything you want about their services and all.
I am an old lady often travels around the city for work, so car rentals are best for me.

I completely paid for a rental car for 6 days and when I landed at my destination I was told since I was late the reservation was cancelled. I said I already paid for the car so if I was a few hours late why would it matter I owned the car for 6 days paid in full. Was told no car and no one to talk to, . I called the 800 # and was told the same no car, stuck out of town no car in the airport. I had to go to another company and rent a car 3x more money. I was very frustrated and when I got home asked easy to help me out with the difference and was told I was late even though it was paid for no help. They gave me my original $ back and thought that was enough. So if you want a car when you land rent from a company you can trust not the cheapest , Easyrent was not very easy

Bait & Switch company. Total SCAM.

I had a contract with Easy Rent Cars to rent a car from Nov 4, 2019 thru Nov 11, 2019 (pick up and return in Maui, HI OGG). My contract was for $218.23. I paid upfront $136.98. I owed $81.25 in taxes (due at pick up).

I was charged instead $95.83. I contacted them on Nov 29, 2019 (when the overcharge amount appeared on my credit card). I have spent numerous hours and at least 20+ calls trying to get them to refund the overcharge of $14.58.

I have given them 6 weeks to resolve this matter. They have given me the run around for the last 6 weeks. Emails have gone unanswered. I have spoken with Laura, Ben, and Arthur -- who all promised to escalate the issue.

Management has failed to reply. I have not received my overcharge of $14.58 returned to my credit card.

Their company works on the whole "bait & switch" scam. They promise you a really low car rental rate and then charge you a different amount.

Do not rent from this company! Fraudulently charged us for a more expensive car on our honeymoon and now will not respond. We had booked a specific car for our honeymoon (a convertible) to see Sicily. They did not have a convertible available when we arrived, despite having a reservation and pre-paying for it. They gave us a regular replacement car but still charged us for the convertible. It has been over a month with no resolution.

easyrent cars sale you cheap…but don't deliver
easyrent cars sale you cheap rentalcars, if you arrive in Dublin airport the counter from SIXT ask you for a insurance letter and Euro 6000 deposit (no its not one 0 to much and yes it was a Opel Corsa) if you don't have one of this the offer you to rent a car from them for around 3 times the price you payed from easyrentcars, easyrentcars knows all this but don't refund your money. Never again !!

Worst service and exploit on disadvantaged customer. AVOID AT ALL COST. Give zero star if I could.

My fiance and I arrived at SLC on Thanksgiving day. It was snowing heavily but Thrifty ran out of AWD for compact SUV. For safety reasons I requested for order cancellation. After 90 mins of negotiation I finally convinced Thrifty to cancel, but Easyrentcars refused saying that I have passed the starting time by 90 mins. I had to talk to ask for multiple escalations but none was helpful.They didn't show any interest in my safety, even threatened me that rental terms are legally binding and I was lucky not being fined or sued. Easyrentcars agents were condescending not only to me, but also Thrifty team, not cooperating by raising absurd requests and shouting at the phone. No resolution at the end but 20 days to wait for cancellation "approvals" that can be declined by anyone. Yes Easyrentcars successfully ruined my favorite holiday. They took away my money and quality time with loved ones. Unethical and dishonest company.

totally shit...45 min wait for shuttle...25 min drive..hidden costs. really messed my plans

I paid a surprisingly low rate after booking a flight on SkyScanner but as expected, the paperwork I got for booking a rental car was just an all too common insurance scam and I was unable to get a car; I just started again and after another attempted scam by the trained scammers at GoldCars trying to load my credit card over EURO 1000 (apparently I would get it back, yea right) I instead opted for a more expensive but honest option of Enterprise (Euro 80 per day).

Stick to Herts, Avis, Sixt, Enterprise or Alamo as others especially in the Airport and most notably, * GoldCar * WILL rip you off by trying to pre-authorise the excess payment and then find any old scratch in order to rip off people who are financially vulnerable since people with low budgets always look for "deals"......and those deals are a scam 99% of the time.

Easyrentcars Reference Number: 11747186

Confirmation Number: 15212004