hiyacar Reviews
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Car sharing is special
Hi I am Flora from East London. Very first appreciate Hiyacar for car sharing thoughts. Today this is an essential service and need to make it in maximum practice for environment and minimized traffic on roads and street. Best benifit is to meet new friends,good friends every day. I am using only this sharing segment for last 19 months.
Yes this is important to share with you,my own cars (two) on rent from Hiyacar only and earning good money monthly.
Double benifit.Used 3 times without issue
I've now hired cars through Hiyacar three times and always great. I've found out cheaper than traditional hire car, more convenient locations to collect / return cars and nice how it can be picked up / dropped off 24/7.
If you want to try with £20 discount use ADAM968114
In theory Hiyacar's model of peer to peer car hire is great and I have used the platform several times now, however in practice the are problems. When one car broke down the AA refused to collect it because it didn't have valid tax (expired 3 months prior) or an MOT (expired 8 months prior), this inadvertently voided the insurance and breakdown polices. Despite a failure on their part that could be seen as gross negligence by not conducting regular vehicle checks by the dedicated team already in place (30 second online check using registration details), Hiyacar said they "were not under contract to supply a roadworthy vehicle" and "roadworthiness of their car is the responsibility of the car owner". As a driver of said vehicle, this could have lead to a total of 9 points on my clean licence and over £3500 in fines. Eventually they offered a good will gesture of £120 which I view as a clear reflection of how serious they took the incident and how profit led they are. I will avoid using Hiyacar again and stick to trusted hire companies in the future.
car owner
I hired my car with Hiyacar for the first time. After the duration of the hiring the driver returned the car with damage. She hit the car somewhere and there are marks everywhere. She denied the incident and pretend she didn't know and didn't see.
I have sent my claim with pictures of the damage to the company on the same day. It has been a month since and never heard from them.
First they sent an Insurance Agreement which mentioned the damages and scratches to the cars were not considered payable.. nothing mentioned in any part of the Insurance section when you register your car with them.
What is bad is that I have had to chase hiyacar constantly and yet they are not able to give any information because it is never their department and they tell me someone will get back to me and I still hear nothing.
Worse than that I am still waiting for the payment for the 4 days rental, almost a month and I am still waiting considering that the costumer service is the worse I have ever seen... once again they cannot give any information regarding payments because it is not their department and someone will get back to you...
