Spotlight: What are our customers saying?
Great work ..Thanks I appreciate such noble work almost..What a relief Bloody roaming on streets and roads every time ..This is a universal problem. Just Park is in my favourite list . This is ...Read on
Ours was a very smooth experience - VIP-like, in fact, for less than half the price of the actual events over-priced VIP. Reassuringly very good communication between the car parking (owner) indivi...Read on
i cant always download app while people next to me does very fustrating a good sevice when availableRead on
Read reviews on just park before you book lots of bad reviews I parked in the 22nd April 2023 for one night Outside 237 Victoria dock rd E163BT AVOID IT Cameras in the area but might as well n...Read on
Booked a 10 hour slot in a car park on College Green just by Parliament, which cost £27.50. A metal barrier opened automatically as I approached and closed behind me with the standard car park barr...Read on
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What a relief
Great work ..Thanks
I appreciate such noble work almost..What a relief
Bloody roaming on streets and roads every time ..This is a universal problem.
Just Park is in my favourite list . This is out of imagination when you find your parking spa e is reserved and location is fix before touching that point..Think..Think..Is anything better then this.
Use their service and relax.
Ours was a very smooth experience - VIP-like, in fact, for less than half the price of the actual events over-priced VIP. Reassuringly very good communication between the car parking (owner) individual throughout and a personal 'meet-and-greet' on arrival and departure. Will be using JustPark again.
several at swnpool falmouth
i cant always download app while people next to me does very fustrating a good sevice when available
Read reviews on just park before you book lots of bad reviews
I parked in the 22nd April 2023 for one night
Outside 237 Victoria dock rd E163BT
Cameras in the area but might as well not be as no one interested in looking at them
My 55 k car was damaged badly by someone drilling holes on my boot and deep scratches
By trying to break in
Very quiet area which thieves like
No one interested in helping after as only interested in your money
The people’s houses you park outside should have cameras to protect this but they don’t care
PARK AT OWN RISK
Parking space in Westminster
Booked a 10 hour slot in a car park on College Green just by Parliament, which cost £27.50. A metal barrier opened automatically as I approached and closed behind me with the standard car park barrier in front. I inputted the code I'd been given and... nothing happened. Tried 3 more times, then got in touch with the car park attendant who explained Just Park were 3rd party and there was nothing they could do.
The only option was to take a ticket and pay an extra £50.
Have since complained to JP twice without response and am about to try a third with no expectation of getting my money back. Avoid.
Parking Space in Brighton
I definitely do not recommend, no customer support, I was sent through a no parking zone with bollards in the middle of the road, poor instructions, absolutely zero customer support. I walked up and down the street and drove around for an hour trying to find the space, there is no one to talk to, when I complained they sent me pictures that were NOT in my instructions and told me that I can't get a refund as there were pictures clearly showing where the parking was, pictures that were not in my booking. Ah, and they called me Richard
Easy to book for full day & take your money but then there was no space to park on arrival & after driving around & realising am running late for my train, ended up have to pay exorbitant rate for private park. Sent the receipt of the private park & detailed explanation & yet am told i can not get a refund. Explanation was that spaces are meant to be available unless some people have overstayed their booking. Am i supposed to check which cars have overstayed & then send them out so i can take their space?
My first & last time using just park. Any one considering them should ensure there is a back up plan.
Simple process. Horrid, horrid customer service afterwards. No morale compass.
The process was easy. Finding a space was easy. The owner of the driveway was very quick to reply.
This was all great - until one of us fell poorly. At this stage, JustPark's morale compass is shot to pieces. No heart at all in this company.
A scenario for you. You book your parking several days in advance, to ensure a space. One of you comes over poorly, but your parking space cannot be refunded. You have to cancel it at least 14 days in advance to get a full refund. In what world do these people live?!
When you get a cold or a cough, it builds up. Sometimes it goes, sometimes it worsens. You ask JustPark over and over again, please refund us, as we just cannot make it as one of us is really poorly. Just want to stay in bed.
No - get a Doctors note to prove it. With Covid, people don't want to go to the Doctors, not with something like a Cold. But they insist.
As a result of avoiding embarrassment, we drive 2.5hours+ to get from base to our location. We park. The person at the door allows one of us to use the facilities.
One of those in the party comes over very funny, to almost collapsing. We just knew we shouldn't have come. They say "no I'll be ok..." and walk very slowly, and wobbly. Get to a bench and sit for 5 mins to decide what to do.
She is in no fit state to go further. So we decide to pull the plug. We tell the owner that she is really not well, and hope that we can arrange a refund for this.
JustPark are told by the owner that we were there, and that we returned very quickly after. We had booked for a full day, but returned just 5 minutes or so later, with very poor health.
Just Park continue to have no morales or respect for its client, and refuse a refund. Literally zero morales, and no feeling for the customer.
The owner of the house was fine. They tried their best. But Just Park have got no heart at all. Will we use them again.
Setup is simple aftersales has ended up actually being distressing, demoralising, and with NO CARE whatsoever for the client.
No heart whatsoever. Who cares if you are poorly. Who cares if you almost collapse. Who cares if you have to go to avoid losing your money, and then health just stops you in your tracks.
Just Park do not care about the customer at all.
The parking space owner has care. We thank them.
Just Park - avoid. If there is any chance you might not be able to use your space, particularly if you are poorly - avoid at all costs.
Even with evidence of the distance travelled,
Wouldn’t recommend and definitely wouldn’t use again. Paid for parking in London for Saturday and when turned up advise all app parking had been cancelled due to an event. Contacted just park who confirmed this and advised there was no available parking in the area, if we found alternative they would reimburse us - still waiting and not holding my breath!