Onto

All reviews

Onto

91% Would buy here again

Reviews, complaints and customer experiences Write a review

Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!

Spotlight: What are our customers saying?

A
Angel
I give them 4 stars. I will explain my experience with them for the last 3 months step-by-step. I will write the bad things in the bottom. First thing you need to do is use a reference code for £50...Read on
S
Shaneeka
 was highly skeptical of this new way of driving, but I thought that if I don't try it I'll never know! There really is little adjustment other than the charging. I have been very impressed with...Read on
S
steven bradley
I had not considered an electric car until I saw the onto advert pop up in my social media. I had looked at some lease deals for diesel cars but did not want to take a long term lease deal. Onto ap...Read on
Cassie Driver
Initially we were a little nervous to swap from gas guzzlers to electric, but the whole Onto experience has made it hassle free and very smooth indeed. We love the fact that we are only tied into a...Read on
M
mulOMpUR

All reviews (11)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Peugeot E 2008

    I give them 4 stars. I will explain my experience with them for the last 3 months step-by-step. I will write the bad things in the bottom. First thing you need to do is use a reference code for £50 off - db586
    If you are already registered you can make a new registration with a new email to get the £50 off. Don't forget to share your reference code to receive the £50 again.
    ONTO is the ideal way to drive a new car without the initial investment. I haven't received any calls from them, I drive my car daily with no issue and I'm very happy with them. Charging your car is free for 1000 miles per month. ONTO have missed to mention the companies that you can charge with for free. These companies are; SHELL, BP, INSTAVOLT. You can download an application from the internet to see when it is available to charge your car. If anyone requires any information about PEUGEOT E 2008 can message me personally as it has some software issues and I work with IT. I am overall happy with them but I'm only giving them 4 out of 5 stars.
    The bad points,
    I had momentarily stopped at a bike lane and I got stopped by police for allegedly not having insurance and it took them over 40 minutes to find my insurance. One of my tyres was punctured and I called them and they told me they would be able to change the punctured tyre 2 working days later at the soonest, and I had to pay for a second-hand tyre out of my own pocket as a temporary replacement. This didn't sit well with me as I am paying for this car regularly and I would have had to miss 3 days off work. People without any technical knowledge ask technical questions from customer service.
    In conclusion, I still recommend them to anyone.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Renault Zoe ZE50 Iconic R135

     was highly skeptical of this new way of driving, but I thought that if I don't try it I'll never know! There really is little adjustment other than the charging.

    I have been very impressed with the service received from Onto. The car was delivered as planned and they've responded to my calls and emails promptly. I opted for the Renault Zoe ZE50 Iconic R135 and it's wonderful to drive; quiet, smooth and automatic! It lasts about 190 miles before I have to recharge.

    Pin-pointing the charging points (the free ones that come with membership) in my area was a little tricky, but once I figured out where a couple of them were, it was fine. Charging points don't come in abundance like petrol stations so you might find that a charging point is already in use and you have to wait. This happened to me once, I then went to the next available one in my area and it wasn't working. This, along with the time it takes to charge (around 80 mins for a full charge from 20% remaining battery) are the only things which I find a little inconvenient, hence my 4 stars, but I'm getting used to it. I've had it 2 weeks and have charged it once a week (how often you charge will depend on how much driving you do).

    Overall, I'm very happy with Onto experience and will be continuing my subscription. If you want £50 off your new subscription then feel free to use my referral code, it really does work, I did it on my first subscription: 35c4c.

    Happy driving!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Hyundai Ioniq Electric

    I had not considered an electric car until I saw the onto advert pop up in my social media. I had looked at some lease deals for diesel cars but did not want to take a long term lease deal. Onto appealed to be because it was a monthly arrangement and I could return the car easily. I was attracted by the all inclusive deal including charging. No other bills! I chose the Hyundai Ioniq, (I'm a fan of Hyundai's reliability) and signed up. The process was as easy as they said it was. Just a photo of you and your driving licence and some basic details and your done. I chose the delivery date and the car arrived on time and with good communication on the day. I've done several thousand miles now and have found onto brilliant. You get account cards for the major charging networks, BP, Instavolt and Shell , I've had no issue finding chargers, I use an app to locate them and some longer journeys do need a bit of planning to know where you will charge up. I've done journeys of several hundred miles with no issues. the onto app is used to track your mileage used, open and lock the car etc but you also get the key to the car. Customer service has been brilliant. I can highly recommend onto and electric driving. I got £50 off my first month using a referral code. If you use mine you can get £50 off yours too . Enter code 23c58 when you sign up to onto. Happy electric motoring!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Renault Zoe GT LINE

    Initially we were a little nervous to swap from gas guzzlers to electric, but the whole Onto experience has made it hassle free and very smooth indeed. We love the fact that we are only tied into a month by month contract, the sign up process was easy with no long credit checks and a big wow to the no deposit policy. Insurance and maintenance is all included as well.

    We went for the Renault Zoe GT and the GT is definitely worth paying the extra £10 for, the acceleration is amazing plus the car has tinted windows, better alloys and lots of added extras.

    Charging has been relatively easy, you get given all included pre-paid charging station cards for a whole host of companies and location's. We charge ours at our local McDonald's which takes around 40 minutes from a quarter to full charge.

    We are definitely hooked into Electric cars now and we are saving a fortune on petrol and happy to be doing our bit for the Planet too. Definitely would recommend Onto as a company, the phone lines are often busy but they normally answer emails quite swiftly. A great way to sample the way we will all be driving in the future, if you use this referral code b3511 when you register on their site you will get £50 off your first rental. Good luck!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Mr.

    555


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    ID.3 Life Pro Performance

    I've used OnTo now for four months now and would never go back!!!

    Ordered the ID.3 Life Pro Performance and has been an amazing car all together cannot see myself ever going back to an ICE car, Use my referral code 37740 if you are thinking of trying it out, not only do you get £50 off your first month but it also means you get to try out a EV!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Peugeot e208 GT Line

    Recommend alternative to PCP or PCH

    I have been using OnTo for around 6 months having had my e208 delivered in November.

    I wholeheartedly recommend them!

    The time from signing up for their service to delivery of the car was around 2 weeks. This was for a brand new car in the colour I wanted too.

    Originally I intended to keep the car for a month to see if I got on with an electric car and if so then order the same car through PCH or PCP. However, when you work out the figures (insurance, deposit, servicing, etc) Onto is actually a cost effective alternative to the traditional methods.

    It was easy to get my car booked in for it's first service via customer support and little issues such as a missing granny charger were quickly sorted in the week after the car was delivered.

    If you fancy giving them a try a £50 off code is here: 35946


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Peugeot e208/ ZOE

    I've been using Onto for over a year now (with a break of three months in the middle). I've tried both the Zoe and e-208 and would recommend either! Affordable, comfortable to drive and environmentally friendly... Onto offers a great opportunity to get a feel of what living with an EV is really like. Sure, charging takes a bit of planning when you are doing a long road trip, but once you get the hang of it you won't want to go back to an ICE car! I've found Onto customer service to be excellent and, considering the recent fuel shortages, have no plans to cancel. Feel free to use my referral code '9b796' to get £50 off your first month- I recommend the Zoe as a good starter car!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Renault Zoe

    Highly, highly recommend Onto.
    If anyone is looking and fancies a discount on your first month, here is my referral code - 1e445
    Have had a Renault Zoe for around two weeks. Customer service is flawless, online ordering was super easy.
    Delivery was exceptional, communication thorough at all times and delivery chap was fab.
    I haven't driven an automatic or an electric car before, but both changes are welcomed ones!
    Currently choosing what car to get now as only had the Zoe as a months trial, have loved it so far, and need something ...!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    ID.3 Life Pro Performance

    I've used OnTo now for two months, ordered the ID.3 Life Pro Performance, and from the start with the delivery to now it has been amazing. Use my referral code 37740 if you are thinking of trying it out, not only do you get £50 off your first month but it also means you get to try out a EV.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Renault Zoe

    The car arrived at the specified time.
    During the first journey in the car the tyre pressure light came on, it turned out to be a slow puncture, I hadn't been anywhere in it so it's most likely arrived that way.
    I had to have a tyre repair company come as dictated by Onto, I don't actually know what he did, I'm sure it didn't need to be replaced, however I did end up paying Onto £111 for something I could have arranged myself for considerably less!
    They began an investigation into the situation but it didn't arrive at any conclusion.
    I actually returned the car before the end of the first rental period, the tyre was annoying but nothing compared to the phone locking and unlocking.
    Needless to say the Onto experiment was a failure, the car was poor but that's not Onto's fault, their service was poor though and I couldn't recommend them.


Others also viewed

RAC Breakdown brand logo for reviews of car rental and other services
RAC Breakdown
1 reviews

If you often travel by car, you might find that one day your car might let you down and you have to park it on the side of the road. And then? Unle...

Addison Lee brand logo for reviews of car rental and other services
Addison Lee
1 reviews

Everyone needs some kind of car service every once in a while. You need a car to transport you to the airport, you need an executive car for your n...

My Car Check brand logo for reviews of car rental and other services
My Car Check
1 reviews

Before you buy a car, you will want to know what you are getting in to. You don’t want to buy a stolen car or a car that will give you proble...

RAC Car Passport brand logo for reviews of car rental and other services
RAC Car Passport
1 reviews

Buying a car can be quite a risk. So how can you make sure that your future car is not stolen or hiding a history? One company that can provide you...

Onto

Transportation has been made easy with the use of cars. Cars became popular during the 20th century. They are primarily used found in developed countries and are designed to carry about 4 – 8 persons. Cars are grouped under automobiles having four wheels, which is a characteristic of automobiles. There are different types, styles, and models of cars, with the most common designs being sports cars, convertible, hatchback, station wagon, sedan, coupe, sport utility vehicle, pickup truck, minivan, city cars, micro cars, etc. Cars use gasoline to generate energy for acceleration. A new type of car which doesn’t use gasoline as a source of energy is the electrical car. Electrical cars are driven by one or more electric machines through energies stored in their rechargeable batteries. They also seem to have an edge over gasoline cars considering some of their benefits such as; they do not produce carbon emissions which are poisonous to the human system, do not require gasoline for propelling, have more batteries for energy, are economical, require low-budget maintenance, are much quieter and do not produce noise pollution. There are three types of electric cars depending on the amount of electricity needed as energy; plug-in hybrid electric vehicles, hybrid electric vehicles, and battery electric vehicles. A company that proffers itself as an authority in the electric car industry is Onto. Onto is an online car company that affirms itself to be the sole provider of electric cars for individuals without hassle. We advise you to read through honest customer reviews here about the company, their products, and services before visiting their website for further information. This will help give you an inkling of what the company represents.

About Onto
Onto is an online subscription-based car company. The company promotes electric cars of different brands. Onto states its releases electric cars to its members who have subscribed to their monthly package, after proper submission of license and proof of address.

Products and Services of Onto
Onto offers car products such as Renault Zoe ZE40 R110, Renault Zoe ZE50 Iconic R135, Renault Zoe ZE50 GT Line R135, Hyundai IONIQ Premium (38kWh), Peugeot e-208 GT Line, Peugeot e-208 GT, Nissan Leaf Acenta, BMW i3 120Ah, DS 3 Crossback E-Tense Performance Line, DS 3 Crossback E-Tense Ultra Prestige, Hyundai Kona Premium SE (64kWh), Tesla Model 3 SR+, Tesla Model 3 LR, Tesla Model 3 Performance and Jaguar I-Pace HSE EV400. Services offered by Onto include; road tax, insurance, breakdown cover, wear, and tear, charging, service and repair.

Compliments, complaints, and Tips for Onto
If you have ever subscribed to Onto’s Monthly subscription, kindly share your experiences here with us. What can you say about their electric cars? Did you get insurance for your subscription? What were their services and repairs like? Did you get a road tax for your subscribed electric car? How would you rate their electric cars? Was your subscription worth the money you put on it? Do well to share your thoughts and feedback about the company here. We hope to hear from you soon!

Before taking out insurance
Firstly, before you take out insurance, you should consider answering the following questions. If the insurance company is an independent agent or an insurance company?

Secondly, you should research the company's history and reputation. And reading online reviews is a way to find out more about their consumer satisfaction.

Thirdly, you should also look into the insurance companies’ financial strength to be sure that they can cover your claims!

Fourthly, always looking into the coverage of an insurance policy. Make sure that what you need is what you get!

Fifthly, analyze and compare the price of an insurance policy. Whether you are taking out a home or health insurance, there is always a cheaper and (not always) a better option.

Finally, there are more things to consider before taking out insurance; matters as the ease of doing business like getting claims approved.

Also, if you are looking for reliable insurance companies, then have a look at the following companies that have a positive review score on BritainReviews: