Tredz Reviews : Share your review & read experiences

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Tredz

29% Would buy here again

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Spotlight: What are our customers saying?

L
Louise
Excellent collections One have taken for my kid Saracen 20" nice fittings,strong but light in weight, color is also very good. Price wise I found 3 to 7 pounds different from normal market...Read on
G
G citra
Very good when purchasing but after tha for get it no customer service at all you can only communicate via email and then no reply .if you are looking for service for get it 4500 pounds for bike...Read on
G
Garry
Slow delivery. Wrong items sent and they couldn't have been less helpful sorting things out. They refuse to replace items until they've examined the returned items. Very poor customer service. Read on
S
S Jones
Avoid! They sell expensive, damaged goods! Bought a bike (£1500), it arrived very poorly packaged, with damaged rail guards which were rubbing against the back tyre. Front inner tube valve was dam...Read on
D
david Brazier
I checked first that the road bike shoes i was buying whether or not to go for a bigger size and was informed no . I ordered the shoes to my size and they were too tight so had to return them. I t...Read on

All reviews (7)

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    Would buy here again
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    Reliable point for bikes

    Excellent collections
    One have taken for my kid
    Saracen 20" nice fittings,strong but light in weight, color is also very good.
    Price wise I found 3 to 7 pounds different from normal market .
    Tredz is providing reliable bikes (bicycle)


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    Ebike cube 140

    Very good when purchasing but after tha for get it no customer service at all you can only communicate via email and then no reply .if you are looking for service for get it 4500 pounds for bike stay well clear.


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    Various including tyres

    Slow delivery. Wrong items sent and they couldn't have been less helpful sorting things out. They refuse to replace items until they've examined the returned items. Very poor customer service.


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    Bianchi Bike

    Avoid! They sell expensive, damaged goods!
    Bought a bike (£1500), it arrived very poorly packaged, with damaged rail guards which were rubbing against the back tyre. Front inner tube valve was damaged beyond repair, & needed to be replaced at cost by me! Seems Tredz are prepared to do absolutely nothing apart from apologise - which is meaningless when I've spent a considerable amount of money, not only purchasing the bike but also repairing it!! Avoid - customer service non-existent!


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    road bike shoes

    I checked first that the road bike shoes i was buying whether or not to go for a bigger size and was informed no . I ordered the shoes to my size and they were too tight so had to return them.
    I then got deducted the carraige fee of my refund.
    normally i would acceot this but i checked prior to avoid this .


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    Orbea Avant

    AVOID!! Absolutely atrocious service. Do not buy from Tredz, as they quite clearly do not care about aftercare and customer service is extremely poor. I bought a £1000 bike and had evidently been supplied with a faulty part, but they wanted nothing to do with it and refused to assist.


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    2XU Propel wetsuit

    I purchased a 2XU propel wetsuit at £600 through tredz.co.uk. After 3 swims a hole developed in the suit. I was not able to use the wetsuit while the issue was being dealt with by Tredz. It took 4 weeks for the supplier 2xu to reply to be basically told it wasn't covered under warranty despite following the care guidance. Not even a penny contributed to the repair, it seems £600 is just a drop in the ocean for companies like this. It should be assumed that if something costs a lot of money than I am going to take good care of it! Absolutely disgusting customer service. P.S the review should be 0 stars


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