Tredz - Overall Rating based on 27 reviews
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Gloves purchase
I just wanted to say, the returns process at this place is so easy! I had to send back some gloves that were too small, and it was a breeze. No stress, no bother, just a quick return and a fast refund. Plus, my new gloves arrived really quickly. These guys really know how to make their customers happy.
Bike purchase
Tredz was really helpful in helping me choose the right gear for my bike, and they even went the extra mile to get me some additional items that they didn't have in stock. They really know their stuff when it comes to cycling!
Awesome company
The company is absolutely fantastic, and their service is top-notch. I really appreciate how they keep me updated on my order status. I've never had a late delivery, which I love. Tredz is now my number one choice for anything related to cycling. Thanks for being amazing, and please continue with the great work!
Bike purchase
My time at Tredz was really good. The people working there knew a lot and could easily answer all my questions. The only issue I had was with the delivery. I chose to have the bike sent to my place, but it got delayed because of the big packaging. Still, I managed to collect it from the delivery company without any trouble.
Bike purchase
I bought my bike from here, and at first, it seemed fine. However, when I had a proper look, I noticed quite a few issues! The handlebars were wonky, the brakes and gears weren't right, there were chips in the paint, and even the bell was shaky! How did they manage to overlook all of this in less than five minutes?! It's important to thoroughly check every single bolt yourself before taking it out for a ride!
Exceptional service
I have to say, I was really impressed with the service I got from Tredz. Right from the start, the staff were super knowledgeable and really helped me out with picking the right items. My order arrived quickly and was packaged up nicely. The customer support I received afterwards was top-notch too. I can't thank them enough for such fantastic service.
£2k smart bike purchase
Avoid buying from this company! I splashed out on a fancy smart bike and it was a total letdown. The left crankshaft fell off after only a few weeks and it keeps coming loose.
Bike purchase for event
The website was really easy to use and ordering was a piece of cake. I was kept well informed after placing my order, which was great. The delivery was super fast, and my bike showed up right on time for my event. The bike was top quality and the packaging for delivery was really good, keeping it safe. All in all, I had a fantastic experience and would definitely recommend it to others.
Bike and helmet purchase
As a customer at Tredz, I just wanted to say how pleased I am with my recent bike and helmet purchase. The bike is top quality, giving me a really smooth and comfortable ride whenever I go out. And the helmet is just right - keeping me safe while being comfy, so my cycling trips are both secure and fun.
Bike purchase for my Son's birthday
I bought a bike for my son's birthday, and it was going to be really awesome until DHL messed up and lost the bike! Can you believe it? But then this lady named Sheryl from Tredz saved the day and made sure the bike arrived in time for the big day. She's a total superstar! I'll definitely recommend all my friends to get their bikes from Tredz now.
New bike and accessories
I recently got myself a new bike and picked up some awesome accessories to go with it from this great shop. They had loads of choices available and the staff were really friendly and helpful. They answered all my questions and made sure I got exactly what I needed. Big shoutout to the Tredz team for their fantastic assistance!
Recent clothing purchase
I've bought quite a few bits of clothing over the past few weeks, and I have to say, I was really impressed with how quickly everything was sent out and delivered. It was also super easy to return anything I didn't want. Plus, when a couple of things I wanted weren't available, they kept me updated on when they'd be in stock and sent them separately to make sure they arrived quickly. Overall, I had a really good shopping experience and I hope they keep up the great customer service so I'll come back again.
Bike accessories
Tredz is where I always go for bike accessories. Been shopping there for 5 years now and I'm never disappointed with the quality of their products, the prices, and the whole shopping experience. The customer service is top-notch too, they really go the extra mile to sort out any problems fast. Tredz really raises the bar for online shops.
New tyres and inner tubes
I had to get some new tyres and inner tubes for my bike in a hurry before heading off to Centre Parc. My bike isn't anything fancy, so I didn't want top of the range stuff, just something decent and affordable. These tyres were just right and the delivery was really quick!
Two bicycle purchase
I bought two bikes online recently and I have to say, I was really impressed with the service from the company. The website was easy to use and placing my order was a breeze. The team was really efficient and professional. I would definitely recommend this company to anyone looking for great products and top-notch service.
Cycling gear
I recently bought some cycling gear from Tredz and I was really impressed with all the stuff they have on offer. Their website is dead easy to use and I found exactly what I wanted at prices that were hard to beat. And get this - they even give a little discount to emergency service workers if you've got a Blue Light Card! Nice touch, right?
When it came to delivering my order, they were super quick and efficient. I got updates at every stage and my package turned up right on time. That level of communication and reliability really made the whole Tredz shopping experience a good one.
And as for customer service, the staff there were speedy, friendly, and really helpful. They answered any questions I had right away, and made me feel proper looked after the whole time. Cheers, Tredz!First time order for cycling gear
The communication from start to finish was great, it made ordering really easy. The items arrived in good condition and the spend and save deal was brilliant value for money. Cycling can be quite pricey, so it was nice to save some money on important gear. I really hope Tredz keeps offering deals like this in the future.
Reasonable prices, great customer communication
I have always found Tredz to be really good when it comes to price, often beating other retailers. The discount scheme is a nice bonus that can help save some money. Although I did notice that one item in my recent order had a big price difference between the UK and US, which was a bit surprising. But overall, I still think their prices are fair.
The customer service at Tredz is excellent. When I needed to change the colour of my order, they were quick to respond and really helpful. It's clear that they care about their customers and want to provide great service.
Overall, I've had a good experience with Tredz and would recommend them to others.Fast delivery to N.I.
I was so impressed with how quickly my order was delivered to Northern Ireland! I placed it on a Thursday and had my bike by Monday. It only took me about 10 minutes to unpack and put the bike together, and a bit longer to change the pedals and adjust the suspension. It was a really smooth experience and I will definitely think about buying from Tredz again in the future.
Bike purchase
I made a purchase at this shop not too long ago, and let me tell you, their service is spot on. The delivery was speedy and effective. What really caught my attention was when I mistakenly ordered the wrong bike. However, the customer service team, especially Jasmine, was extremely helpful and sorted it out for me.
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