Tredz

All reviews

Tredz

20% Would buy here again

Reviews, complaints and customer experiences Write a review

Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!

Spotlight: What are our customers saying?

L
Louise
Excellent collections One have taken for my kid Saracen 20" nice fittings,strong but light in weight, color is also very good. Price wise I found 3 to 7 pounds different from normal market...Read on
G
G citra
Very good when purchasing but after tha for get it no customer service at all you can only communicate via email and then no reply .if you are looking for service for get it 4500 pounds for bike...Read on
P
Phillip Roberts
Worst bike I have ever had . And tredz are without a doubt the worst company I have ever dealt with . The bike has had at least 10 separate parts that have broken and tredz have been little to no h...Read on
L
Lester ball
Bought a 1000£bike through my employers cycle to.work scheme, I was very happy with my selection..on receiving it..only half of the 12.gears worked.properly and there was a tapping noise coming fro...Read on
J
J
SHOCKING. First time customer. Made an order 2 to 3 weeks ago, still not received, countless emails back and forth. After making the initial order I received an email instantly, informing me they d...Read on

All reviews (15)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Reliable point for bikes

    Excellent collections
    One have taken for my kid
    Saracen 20" nice fittings,strong but light in weight, color is also very good.
    Price wise I found 3 to 7 pounds different from normal market .
    Tredz is providing reliable bikes (bicycle)


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Ebike cube 140

    Very good when purchasing but after tha for get it no customer service at all you can only communicate via email and then no reply .if you are looking for service for get it 4500 pounds for bike stay well clear.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Haibike allmtn7

    Worst bike I have ever had . And tredz are without a doubt the worst company I have ever dealt with . The bike has had at least 10 separate parts that have broken and tredz have been little to no help


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Scott scale

    Bought a 1000£bike through my employers cycle to.work scheme, I was very happy with my selection..on receiving it..only half of the 12.gears worked.properly and there was a tapping noise coming from.the front wheel, i sent them back, they only addressed the gears, got it back with an additional massive scratch and still the tapping noise, rather than sending it bk again they suggested take.it a bike.shop.to fix, which tredz would pay for. Evan's cycles took the bottom bracket off and this was also broke..waited and that was fixed, still.the tapping noise remained so off it went bk to tredz, at this point I've riden the bike only once yet having bought it six months previous..I wasnt happy at all for I had asked.for a refund.or swapping for a new one, i.seen they had the small model back.in stock.. theyve rang me.and said that I cant have a refund or swap for a new.model, I am furious is.an understatement, the bike just been delivered again,.I sent the courier away with my bike, I am gonna ring up again and demand a full refund now, its really ... me off, they said they would give me a part discount when i recieved it and am.'happy'well.im not happy one bit


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Madison Flux saddle & Handle bar grips

    SHOCKING. First time customer. Made an order 2 to 3 weeks ago, still not received, countless emails back and forth. After making the initial order I received an email instantly, informing me they didn't have my items in stock due to a delay with their supplier and it would be 10 days before the stock arrives.....why advertise products that you don't actually have? Crazy. I tried to checkout twice because I accidentally entered my old card details the first time, the second time I e tered my correct details from my current card and everything went as it should. I'm still waiting for the 2 items I ordered and it's gone past the 1st Septemver which is when they told me they were expecting delivery of stock and they would then let me know when it would be delivered from there.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Turbo Specialised E-bike

    I give this company a big ... 0. Not pleased at all. I spent 3 grand on a bike just to come and have pieces fall out. I sent the bike back to get a refund and they said there was many scratches when there wasn’t and said because it was used they can not sell it again. This is the worst and most stingiest company I have come across my entire life. Was a very bad idea to purchase the item. It took them so long to refund the item and then they decided not too and they returned it the next day. Very unimpressed and don’t know how I’ll get this money back.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    3x schwalbe city jet

    totally useless ordered 3 x blackwall city jet tyres they sent out amber wall then upon returning they sent amber wall again,most useless bike company i have ever used in 25 years of running my bike business


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Various including tyres

    Slow delivery. Wrong items sent and they couldn't have been less helpful sorting things out. They refuse to replace items until they've examined the returned items. Very poor customer service.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Bianchi Bike

    Avoid! They sell expensive, damaged goods!
    Bought a bike (£1500), it arrived very poorly packaged, with damaged rail guards which were rubbing against the back tyre. Front inner tube valve was damaged beyond repair, & needed to be replaced at cost by me! Seems Tredz are prepared to do absolutely nothing apart from apologise - which is meaningless when I've spent a considerable amount of money, not only purchasing the bike but also repairing it!! Avoid - customer service non-existent!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Orbea Avant H40

    Honestly never experience such infuriating, indifferent and inept customer service.
    All fine when buying the bike - it arrived next day.
    Pedal crank fell off on my 4th short ride. Took weeks to call me back. Sent me to Halfords for a fix to then tell me they wouldn't allow Halfords to fix the bike.
    Then the silliness really got going - days chasing to get my bike collected. Weeks chasing a response to then be told it wasn't covered by warranty - the pedal fell off!? After weeks of chasing with no update i was offered an exchange but they had no bikes in my size they were willing to exchange for.
    Multiple calls, emails and live chat with people who just didn't care and would make promises they had no intention of following through.
    Finally get assured my bike was coming back next day only to be told hours later it was too short notice to prep the bike - odd because they could ship next day on initial purchase.
    They simply aren't bothered about you once they've got the sale. Sarcastic, catty remarks from livechat and customer service is the best you can hope for.
    The repair took a matter of hours yet 6.5weeks on I'm still without my bike.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    road bike shoes

    I checked first that the road bike shoes i was buying whether or not to go for a bigger size and was informed no . I ordered the shoes to my size and they were too tight so had to return them.
    I then got deducted the carraige fee of my refund.
    normally i would acceot this but i checked prior to avoid this .


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Orbea Avant

    AVOID!! Absolutely atrocious service. Do not buy from Tredz, as they quite clearly do not care about aftercare and customer service is extremely poor. I bought a £1000 bike and had evidently been supplied with a faulty part, but they wanted nothing to do with it and refused to assist.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    2XU Propel wetsuit

    I purchased a 2XU propel wetsuit at £600 through tredz.co.uk. After 3 swims a hole developed in the suit. I was not able to use the wetsuit while the issue was being dealt with by Tredz. It took 4 weeks for the supplier 2xu to reply to be basically told it wasn't covered under warranty despite following the care guidance. Not even a penny contributed to the repair, it seems £600 is just a drop in the ocean for companies like this. It should be assumed that if something costs a lot of money than I am going to take good care of it! Absolutely disgusting customer service. P.S the review should be 0 stars


Others also viewed

O'Neill brand logo for reviews of online shopping for Sport & Outdoor products
O'Neill
1 reviews

Would you like to buy clothes from O’neill and curious what other people think of this brand? You can read it here on BritainReviews. On this...

Simply Hike brand logo for reviews of online shopping for Fashion products
Simply Hike
1 reviews

Everyone who likes to walk and hike knows that you need decent clothing in order to be able to enjoy your experience. At the least you will need de...

The Golfers Club brand logo for reviews of Sport & Outdoor
The Golfers Club
1 reviews

Are you really curious about the Golfers insurance? Take the reviews and overview about the Golfers Club UK. It is one of the leading and premium g...

Skechers brand logo for reviews of online shopping for Children & Baby products
Skechers
3 reviews

We generally wear shoes a big part of the day and if they don’t fit, that can be quite an inconvenience. So it’s only logical that you ...

Tredz

Biking is healthy and fun. You can go on a bike tour for fun or ride your bike to school or work. In all cases, you want a proper bike and some comfortable clothing to wear. Tredz can provide you with a lot of things that have to do with bikes and cycling. But what will the quality of their touring bikes be? Will their parts and components help you to repair your electric bike? Will the cycle clothing be delivered before your next tour or ride? And what will the customer service of Tredz say if the bicycle happens to break down out of nowhere? These questions can best be answered by cyclers that already have a bike or at least some bicycle parts from Tredz. Read their reviews to see what buying their bicycle gadgets entails. Their ratings, opinions, experiences and comments can help you decide if Tredz is the right bicycle shop for you.

About Tredz
Tredz is a sports shop that offers bikes and everything that comes with it. They believe that a bicycle is a healthy tool as well as a sport and a transportation answer. Besides all of that, they think that biking is – or at least should be – fun. They wanted to do something about the fact that the world’s oil is running out and decided to encourage people to take the bike. Of course, Tredz can present you with a proper bike. You can choose from mountain bikes, electric bikes, cruiser bikes, road bikes, triathlon bikes, folding bikes, touring bikes, hybrid bikes, cyclocross bikes and jump bikes. Children can choose a kid’s bike or a junior bike. Sometimes your bike will break down. Maybe you get into an accident or a part is just too old and rusty. In that case, Tredz can provide you with some bicycle parts and spare components. Their range includes chains, handlebars, grips, brakes, frames, pedals, saddles, wheels and forks. The category also includes the maintenance tools that you need to keep your bike in good condition. If you want to add something extra to your bicycle, you can take a look at their section of accessories. There, you can find child seats, bells, horns, mirrors, reflectives, mudguards, locks, map holders, computers, bottles, pumps and more. Their clothing department consists of protective equipment, casual clothing, overshoes, trousers, socks, glasses, compression wear, vests, base layers etc. You can add a helmet if you want some extra protection. Some of their jerseys, tri suits and wetsuits are specifically designed for triathlon but can also be worn by other bikers. And their last category, tech & gadgets, contains heart rate computers, speed sensors, fitness bands, turbo trainers, camera mounts, sports action cameras and other technology.


Services of Tredz
The bikes and other items from Tredz can be ordered via their website. There is a Tredz delivery service ready and willing to send any bicycle part or biker’s clothing to your home. Their customer service can help you out when you run into some kind of problem.

Complaints, Compliments and Tips for Tredz
Do you already ride on a bike from Tredz? Even if you only bought some warm socks, we want to hear about your Tredz experience. How comfortable is the cycle clothing that you bought? How long do their bikes last? And what kind of delivery service and customer service can you expect from Tredz? Write a Tredz review and share your Tredz story.