Green Motion - Overall Rating based on 23 reviews
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Van hire
I hired a van for the first time and the staff, Monika, Charlie, and Dilan, were absolutely brilliant. It was such a great experience and I would definitely recommend this place to anyone else looking to rent a van. The staff really made a difference at this branch.
Car rental nightmare
We rented a car from this company and it was a complete nightmare! When we arrived, they suddenly said we had to pay 150% more than we were quoted, and it had to be paid right then and there. And can you believe it? Not one of our 7 credit cards would work for their system! On top of that, the person at the counter was extremely rude. We won't be using their services again, they're total scammers!
Efficient vehicle collection and inspection service
The service I received from Green Motion was absolutely fantastic. The staff were always friendly and quick to help with picking up and checking the vehicle. Plus, the shuttle bus to and from the airport was really convenient and made everything so easy. This was my second time using Green Motion, and I was really impressed once again by how great the service was and how helpful the staff were.
Quick collection and return
The pick-up and drop-off went smoothly without any problems. They quickly released the hold on my credit card. The staff were really helpful and made sure everything was easy for me.
Debit card insurance scam
I hired a car from this company not long ago and I couldn't believe the dodgy trick they attempted to play on people. Even though I had already gotten insurance from a broker, they were adamant that I had to cough up more money for insurance just because I was paying with a debit card and not a credit card. It's totally out of order and downright wrong, shouldn't be allowed at all.
Unreturned security deposit, unresponsive customer service
I had a terrible experience with this company. After I gave back my car, they said they would quickly give back my £800 security deposit. But weeks passed and I heard nothing. I tried emailing and calling them many times, but got no response. Their customer service team was so unhelpful and didn't communicate at all. I felt like I had been scammed and taken advantage of.
Good service, nice staff
I went to pick up my car from this place and the staff there were really friendly. They were so welcoming and lovely. When it was time to bring the car back, they were still amazing and treated me really nicely. I'll definitely recommend it to all my friends. Looking forward to going back in December!
Rental car experience at a beautiful location
I had a really great experience renting a car from this place. The staff were really helpful and knew their stuff, which made the whole process easy and quick. The car was in excellent condition and was perfect for exploring the beautiful surroundings. I was really impressed by the level of service and professionalism. I would definitely recommend this place to anyone looking to rent a car in a picturesque location.
Picked up my car
The people there were so lovely and gave me loads of help with everything. They explained all about the car to me and were incredibly friendly. I had a really good chat with them and they made me feel really at home. I'm over the moon with how everything turned out!
Quick and easy online booking
I just booked a car rental online and was really happy with how easy it was to do and the quality of the car I got. Getting the car was quick and easy, and it looked great. I would suggest booking online for a better experience. If you're coming into Bristol Airport, Green Motion has their own minibus to take you, but it's also not too far to walk from the terminal.
Quick and easy paperwork, friendly staff
I really liked how quick and easy it was to sort out all the paperwork and pick up and drop off the car. They did mention extra insurance but didn't pressure me to take it. Everyone working there was really friendly and nice. I'll definitely be going back and recommending it to all my friends!
Quick, easy car hire
I recently had a fantastic experience with a car hire service. After a long flight, all I wanted was an easy and quick process to pick up my rental car. Thankfully, the staff member provided excellent customer service, patiently explaining all the details, treating me with respect, and making sure everything went smoothly. It was such a contrast to the frustrating experiences I've had with other car hire companies in the past. I really valued the hassle-free and efficient service I received, which definitely made my trip more enjoyable.
Rental car experience
I hired a rental car thinking it was a good deal, but oh boy, was I mistaken! When I got there, I was hit with extra costs and asked for a really high deposit that just didn't make sense. I couldn't even pay it with my credit card. They then tried to make me buy more insurance just to lower the deposit. When I gave the car back, they said they'd give the deposit back in 10 days, but guess what? The money never actually moved from my account. Turns out they just needed to put a hold on the funds on my credit card. What a load of nonsense!
Quick purchase with friendly staff
The team at this place were really nice and quick. They didn't waste any time sorting out the paperwork and checking the car, even though it was pretty much brand new with only 300+ miles on it. They took the time to give me a tour of the car and explain all the controls, making sure I knew what I was doing before I drove away. I often travel through airports, and whenever I can, I always choose to use this car rental service. It's way better than other providers in terms of customer service and the whole experience. Big thanks to the team for their amazing service!
Last minute hire
I needed a car rental at the last minute and luckily stumbled upon this service. The staff were really helpful, they even let me bring the car back before they officially opened. Essan was brilliant, giving top-notch customer service and making everything super easy. I was really impressed by how efficient and professional the team were.
Stress-free car hire
My time at this car hire place was really great. When I arrived, the staff were so helpful, welcoming, and knew their stuff, which made everything really easy. They gave me all the info I needed and helped me pick the best car for what I needed. I was really happy with the car I ended up hiring, it was in top condition. Overall, it was a really good experience and I would definitely suggest this car rental place to others.
Quick rental service
I was really pleased with how fast I got my rental. The prices were good and the staff were all really friendly and helpful. The whole thing went really smoothly and I would definitely think about using this service again.
Booking car hire
I recently booked a car rental from a third-party company and when I showed up to pick up the car, I discovered it was actually a different company. I tried to explain the situation and even showed them the original booking confirmation and credit card details, but they still wouldn't accept it. Instead, they tried to charge me more than three times the initial cost for the same car. It was really frustrating and I felt like they were trying to take advantage of me.
Smooth rental experience
I hired a car from the Vantaa branch in Helsinki and it was brilliant! The car was basically brand new, which really added to our enjoyment of our first trip to Finland. The staff were top-notch, making the whole process of collecting and returning the car super easy with clear communication all the way. I will definitely be using this rental company again. A big thanks to the team for such a fantastic experience!
Outstanding service
All the staff are really friendly, polite, and helpful. Definitely better than their competitors.
Review with most votes
Like an helping extra hand
I needed a big van to help me move my things to my new neighborhood, but the ones I knew were all occupied and could not help out. I usually hear of the name green vans and cars... Read onBy: Adelle