Sercotel Hotels6 reviews
This score is based on 6 genuine reviews submitted via BritainReviews since 2026.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Rough start, actually sorted
Ordered last week, I was sceptical — delivery late and curt replies, but customer service fixed it, relieved.
Staff were ace
Unexpectedly friendly team, rooms felt cosy and spotless — actually slept properly after previous dodgy hotels, will return.
Short work stay
Overall, it did the job for a short trip, even if I had low hopes. I used it for a couple of nights on a work trip and glad I picked it — saved me time. Rooms are tiny, a bit musty and the bathroom could do with a proper clean; lifts were annoyingly hit-and-miss. Not fancy, not great, but decent value for a quick overnight when you just need somewhere to sleep.
Quiet but flaky
Booked for week of work; room was fine but booking replies never came, had to call, awkward
Great view, poor all-round stay
Funny — I booked this place for one night and before I knew it they insisted on two. Turned up expecting a quick stopover; at first it looked fine but the room was tiny, shower-only and felt a bit poky for the price (475€ B&B for two nights felt steep). We tried the rooftop for lunch — the view of the Sagrada Família is ace, but the service let it down. The woman on the terrace was brusque, music way too loud, tapas menu only and pricy. Asked for ibérico, got Serrano for the same charge. There are plenty nicer rooftop spots in Barcelona. Bit annoyed, won’t be back.
Rooftop mornings and comfy beds
try to get a room facing the view. I’ll happily stay again, definitely.
About Sercotel Hotels
Sercotel Hotels is a Spanish hotel chain operating a portfolio of properties in Spain and other European destinations. It provides accommodation and related hotel services, including rooms, on-site facilities and meeting spaces where available by property. The brand serves leisure and business travellers and manages a mix of city and destination hotels. Sercotel also offers an online booking platform for its hotels and partner properties.
This information is based on publicly available data and is provided for orientation purposes only.
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Categories Sercotel Hotels
Holidays and Trips | Accommodation Reviews & Experiences | City Trips Reviews & Experiences
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Last update: June 2026
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Review with most votes
Rough start, actually sorted
Ordered last week, I was sceptical — delivery late and curt replies, but customer service fixed it, relieved. Read onBy: Elliot Saunders