Online Medical Card1 reviews

Not great at first, but it did get sorted 2 April 2026

I wouldn't recommend this without caveats — it started badly but ended passably. I tried them a few weeks ago to get a medical cannabis card and my immediate impression was: hmm, this feels more like a sales call than healthcare. I was halfway through the online form when someone insisted on doing it over the phone, interrupting me, rushing me, and generally making me feel awkward. Then the money bit went sour — told one price, charged another (bit over £300 when I was expecting £179), and when I asked why, the rep got defensive, talked over me and pushed odd payment apps (zelle, cashapp, venmo — not the most reassuring list here). That made me suspicious and a little angry, not gonna lie.
However — and this is the reason the verdict is mixed — after complaining I did eventually get a proper callback from a supervisor who actually listened, clarified the fees, apologised and sorted a partial refund. The doctor link and credentials were sent later, receipts arrived, and the appointment went ahead without drama. So, while the start was very rough (gaslighting vibes, interruptions, lack of transparency), the follow-up was competent enough that I wasn't left hanging. My tip: insist on written prices up front, get receipts, and don't let them rush you into odd payment methods. If you go in eyes open, it can work out, but be prepared to push back.