Numan - Overall Rating based on 27 reviews
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Quick resolution of order mistake
I made a mistake with my order and got in touch with customer service straight away. I spoke to a really helpful lady called Samantha who sorted everything out quickly and efficiently. I just wish all customer service was this good. Big thanks to Samantha for all her help!
Blood test purchase
This company is brilliant at looking after their customers. When I did the blood test, I made a mistake by pressing too hard and damaging the cells. They were so friendly about it and sent me another test free of charge. I then made another error by sending the blood sample before the weekend, meaning it was stale when tested and the results couldn't be obtained. I asked for a refund and they gave it to me without any fuss. That's fantastic service, especially nowadays. Thanks, you're amazing!
Cancelled subscription
I canceled my subscription to save money for my wedding. I had a chat with this guy named Greg, who was really lovely and understanding. He tried to give me a deal, but I just needed to cancel. It was dead easy, and he didn't try to pressure me into staying.
Faulty Mounjaro 5.0mg pen
I bought this Mounjaro 5.0mg pen and it turned out to be faulty. After using it three times, the pen ended up getting stuck and I couldn't release the last dosage. So, I sent it back to the company, thinking I would get a refund or a replacement as stated in their policy. But Numan didn't agree to it and instead made up a bunch of excuses to avoid giving me a proper refund.
Medication purchase assistance
I contacted the team because I mistakenly took an extra dose of my medication, thinking I had to test the pen again. The person I spoke to was very helpful and got things sorted out quickly. They sent me more doses right away and even gave me a 20% discount, which was really kind. I was really impressed with how they helped me out and thankful for their understanding.
Price hike mid-treatment
Be careful for any surprise price rises. I was really surprised to find out that my next delivery was going to cost £299, a massive increase from what I used to pay. This sudden price leap left me in a bit of a tricky situation as I had already changed my dosage and budget to fit. It's annoying to be taken aback by such a big price increase on medication that's already costly. It's vital for customers to pick a supplier that's open about their pricing to steer clear of any surprises like this.
Weight loss medication
I wouldn't let the name fool you, mate, this medicine isn't just for tackling ED - it's also great for shedding those extra pounds! I must say, I was really impressed with how well and properly they looked into my request for the medicine. It's only been 3 weeks, but I can already see a bit of progress in my weight loss journey, and I'm buzzing to see even more results as they up the dosage. Big shoutout to Luca for sorting out an earlier delivery, making sure I could stick to my routine over the festive season. Cheers!
Prompt and reliable service
The service was absolutely fantastic and went above and beyond what I expected. Tom got back to me really quickly and delivered everything that was promised on the website. I was really impressed and will definitely use this service again in the future without a doubt. Thanks a lot!
Medication reissue
I had a bit of a problem when I left my medication in a hotel room by mistake, and only realised after it was too late to get it back. Luckily, I contacted the customer service team at Numan and spoke to Paul, who quickly sorted out a replacement for my medication and adjusted my prescription dates. I was really impressed by the great service I received and felt so relieved that my medication problem was sorted out without any trouble. It all went smoothly and stress-free, and I'm really thankful for the fantastic support from Numan.
Erectile Dysfunction Treatment
I bought some erectile dysfunction treatment from this company the other day and I have to say, I was really impressed with the service I got. The ordering process was dead easy, right from the start. The website was simple to use and had all the info I needed to make a good choice.
Fast and efficient customer service
The customer service team got back to me really quickly and sorted out my problem with no trouble at all. I was really impressed with how helpful they were.
Subscription suspension
Numan has been really helpful in assisting me! I needed to pause my subscription temporarily, and all I had to do was shoot them an email. Greg was the one who helped me out, and he did a fantastic job - everything was sorted out quickly.
One-to-one support and guidance
I've been really impressed with the one-on-one support and guidance I've got from this service. The team has always been there to help and have been really knowledgeable, giving me all the info and help I needed. I feel like they genuinely want to support me in whatever I need. I can't imagine going anywhere else for this level of expertise and care I've had here. It's honestly top-notch service.
Prescription sorted with great customer service
The customer service was excellent. I got quick responses from Tom who was really helpful in sorting out my prescription. I can't find any faults in the service I received, would definitely recommend them.
Return and refund assistance
I had to take something back and get my money back, Samantha was so helpful and really professional. She's really good at what she does, thanks a lot Samantha!
Recent purchase disappointment
I'm not happy with the recent update to the platform's result reporting system. It's not as thorough as it used to be. I found out they don't measure estrogen, shbg, hematocrit, or distinguish between free testosterone and total testosterone. This lack of detail is making me think twice about using the service again.
Efficient customer service
Samantha was really helpful and sorted out my query quickly. She provided excellent customer service, so I'll definitely be coming back for more purchases in the future! Cheers.
Quick diagnosis and effective treatment
I've taken off one star because they charged me before checking my email address, causing some confusion. But, when I spoke to customer service agent Pearl, I got clear instructions on what to do next, and that made me feel more comfortable with the whole thing.
Professional and Helpful Customer Service
I had a really good experience with the customer service representative I contacted. They knew what they were talking about, were really nice and showed great professionalism when we spoke on the phone and through email. I was really happy with the service I got and trusted the information they gave me.
Prompt and efficient issue resolution
I had a problem with my order delivery because of the courier, but Luca from customer service sorted it quickly. He kept me updated the whole time and showed great dedication to making sure my order arrived on time. I was really impressed with how well Luca communicated and dealt with the situation. Thanks to his prompt help and excellent skills, the whole process was smooth and stress-free.
Review with most votes
Sildenifil
Took 1 and next day struggled to breathe. The ones I get from doctor on prescription are ok. Don’t buy. Read onBy: P davis