Voltacon - Overall Rating based on 22 reviews
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Inverter and Batteries
I had a great experience working with the team at the store. Stefanos was really knowledgeable and he took the time to explain how the inverter and batteries would work for my needs. The product was delivered quickly and professionally, and I'm already noticing the benefits in terms of saving money on my electricity bill. I'm really happy with my purchase and the service overall from Voltacon.
Solar panels, Conversol V7, Pytes battery
I purchased solar panels, specifically the Conversol V7, along with a Pytes battery from this website and I must say, they were really great value for money. Surprisingly, they arrived earlier than I anticipated and now they are all set up and working perfectly fine. I wouldn't hesitate to shop here again in the future.
Battery purchase for solar system
I spent the whole day off work waiting for my battery delivery. The lack of communication was really frustrating, and it just felt like my time wasn't valued at all. I was really hoping for better service from this company.
Victron warranty item
I was really let down by the company's aftercare service at first. I waited almost two months without any updates or solution for my Victron warranty item. Communication just seemed to dry up completely, which was so frustrating and made me feel ignored. It wasn't until I raised my concerns and made two more complaints to Victron that the issue was eventually sorted out.
Solar energy equipment purchase
After doing some research, I found their website with the best prices for solar equipment. When I had a chat with Andrei on the phone, I had a few ideas that I thought were great. But, after listening to his advice, I realised I needed to put my pride to one side and take on board his feedback. It was like a wake-up call from a wise parent. Andrei knew his stuff and gave me the right solutions for my project. Like they say, it's better to be in the dark for a short time and then see the light. I really appreciate honesty and straight talk, and that's exactly what I got from Andrei. He even went the extra mile by looking at other options for certain tasks, which was really helpful. The only downside was the delivery of the solar panels, which took a bit longer than I hoped, about a week and a half. But, if you plan ahead and can be patient, the prices and communication from the company outweigh any delays. In the end, it was a good experience as a customer.
11kw silent power cabinet, 20 panels with optimisers, 3 x batteries
I've got three batteries and some panels with optimisers.
Bespoke parts purchase
I recently bought some customised parts and had a really good experience communicating via email. They have a great range of components that are not easy to come by elsewhere. The delivery was quick and efficient through DPD. I will definitely be making more orders in the future. I recommend getting in touch with them via email to make sure they have the items you need in stock before placing an order. I did have a slight hiccup with some parts being out of stock when I ordered online, but I got a speedy refund.
New inverter/charger for narrow boat
I've just got this really awesome new inverter for my boat because the old one packed in! I ordered it from this great website just before Christmas, and it got here really quickly. Thanks to these guys at the company, my boat is running smoothly once more! They even kept me updated with emails. I'll definitely be recommending them to others!
Large pallet deliveries and smaller items
I've been really impressed with the prices and the staff at this company. I've placed several orders for large pallet deliveries, and sometimes their own van and the driver, Alex, have been a huge help. I've also picked up smaller items from their site. The prices for Victron components are the best. I'm grateful that they've always kept me updated on my orders and when they're expected to arrive.
Inverter purchases
I've been getting inverters from this place for a while now. I bought two 8kw ones and a 7.2kw inverter, and haven't had any issues with them. The guys who work there, Andrei and Stefanos, really know their stuff and are always helpful. They communicate quickly and clearly about their products. I'll definitely continue to use them in the future, and I'm even thinking about getting a wind turbine from them.
Portable power supply purchase
I was really disappointed with the delivery service from this company. I waited all day for my portable power supply to arrive, only to get a notification at 4pm saying there was a "time constraint preventing delivery". They didn't give me any idea of when to expect it beforehand, which left me feeling frustrated and inconvenienced. When I tried to get in touch with them, they didn't respond at first. Eventually, when they did reply, they told me it would come on Monday, despite my worries about leaving an expensive and heavy battery outside. To my surprise, the product actually arrived on Saturday while I was out, and they just left it on my doorstep. Luckily, it didn't rain, but the lack of care for delivering such a valuable item is really shocking.
Solar battery storage system
I recently bought a solar battery storage system from this company and I have to say, I was really impressed with the service I got. The delivery was spot on, arriving on time and in top-notch condition. Their website was so easy to use, it made browsing their products and making a purchase a breeze. I liked that they did a voltage check when the batteries arrived – it made it simple for me to mix them in with my old ones. The prices were really competitive too, giving me good value for money on quality products. All in all, I'm chuffed with how things went shopping with this company.
LED lighting fixtures
The LED lighting fixtures I bought from this company were top-notch and just what I needed. The website was easy to use, but I did have a bit of trouble when the page wouldn't save for me to buy later, which was annoying. It would be great if they could fix this issue in the future because it's a real pain, especially after finding the perfect products.
50kw off-grid solar PV system
Voltacon designed and installed our off-grid 50kw solar PV system. It did take about 4 weeks for them to get everything sorted, but they kept us in the loop the whole time. They even threw in a free online monitoring package and managed to set up everything from the UK.
8x Lithium batteries order
I recently bought 8 lithium batteries from this company and I have to say, I was really impressed with the service I got. The advice I got when I placed my order was so helpful, and the delivery was super quick. They even sorted out all the customs stuff for me, so it was all really easy. On top of that, the price was really good too. I was really happy with what I bought and I wouldn't think twice about going back to them if I need anything else.
Heavy battery ordered, delivered next day for £10
You really can't beat the superfast delivery from TNT! Some other suppliers charge an arm and a leg for pallet delivery, so I'm pleased I discovered this company. They even replied to my question outside of their usual hours, now that's what I call great service.
Batteries for my system
I bought some batteries for my system not long ago and was really pleased with how quickly they arrived and how helpful the customer service team was. Everything turned up just like I was expecting it to, so I'll definitely be ordering from them again in the future.
Solar panel system purchase
I bought a solar panel system from this company not long ago and I must say, I'm pretty happy with how everything went. The stuff I got, like the inverter and solar panels, were really good quality and have been working well since they were installed. I did have a few problems when setting it all up, but when I contacted their customer service team, they got back to me quickly and gave me some useful advice in a few emails. They even made a video to show me how to put it all together, which really sorted out my problem. Thanks to their help, I'm now a satisfied customer.
Solar panel purchase
As a customer who bought a solar panel from the company not too long ago, I have to say that my experience was pretty good overall. The process of ordering was easy and quick, with all the info I needed right there on the website. The team's service was top-notch – they really knew their stuff, were super helpful, and always got back to me quickly when I had questions. The price of the solar panel was fair and the quality and features made it competitive. However, I did face a problem with the delivery. Even though the product was packed well, it took longer to arrive than I had anticipated, which was a bit of a hassle.
5kw solar system with batterys
Having bought the kit which cost thousands ,excuses for the delay 6 months delivery then wrong fuses and trying to get a firmware update has taken weeks for them to send (this they tell me will resolve a display issue) having recieved a link to the firmware now which is password protected for which sent the wrong password they have sent me another password which also does not work ,its now been a few weeks and still no replys to my request for the correct password.I will update here and other review sites soon
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