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They people are a scam....that is all
I've just been called by them. From number 0161 820 6243. Nice old English lady. After a few questions regarding home ownership, ability to control own decisions, she wanted to make an arrangement for a female rep to call on me today at 2pm. Claimed to be linked to the Energy Savings Trust (which is a bona fide organisation), and to not be wanting me to change power supplier. As it felt like a cold call, I refused.