Bier Company Reviews

: 20
50% Would buy here again

Most relevant positive review

  2024-04-21
Subscription troubles
I'm so relieved - I finally got a call back and managed to sort everything out!Read on
kevin

Most relevant negative review

  2024-03-22
Birthday box purchase
I bought a birthday box not long ago and was gutted to see that the cans were just chucked into t...Read on
Brown

Review with most votes

  2023-03-23
48 cans of bier
DO NOT USE THIS COMPANY Ordered bier over a month ago, still no bier, tried to cancel, they ke...Read on
David Reed

Reviews (20)

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    Craft beer gift for my brother's birthday

    I ordered a craft beer gift for my brother's birthday and expected it to arrive the next day. It's actually been over two days now and he still hasn't received it! Bier Company is pointing fingers at the delivery company, and I've had to deal with loads of emails and phone calls in an attempt to sort it out. It's turning into a real nightmare, and they really need to own up to their mistakes!


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    Advent calendar purchase

    I bought an advent calendar from this company the other day and I have to say, it didn't meet my expectations. The price was quite high compared to other options out there, and the quality of the beers inside wasn't great. A lot of them were ones you could easily find in your local supermarket for less. What's more, there were some beers that were repeated, so it wasn't as interesting as I had hoped. It felt like they put more effort into the packaging than the actual beers. All in all, it was a bit of a letdown for me.


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    Subscription troubles

    I'm so relieved - I finally got a call back and managed to sort everything out!


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    Beer advent calendar

    I bought a beer advent calendar for Christmas but the delivery service got my order wrong and sent it to the wrong place. I got in touch with customer service and they were amazing! They were so nice, really helpful, and did everything possible to fix the mistake. Eventually, an elderly lady's son actually brought the calendar to my door at 11pm, which saved Christmas for my husband. I was really impressed by their hard work and great customer service.


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    Birthday box purchase

    I bought a birthday box not long ago and was gutted to see that the cans were just chucked into the cardboard box without any thought, resulting in three of them being dented. It was meant to be a special retirement present, so I had to splash out on two more boxes to make it look nice. Even after sharing pictures on social media and trying to get in touch, I haven't heard anything back yet. It's really frustrating to see such a lack of care and detail. Hopefully, they sort out this issue soon.


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    Damaged tins in my package

    Well, I got my order the other day and some of the tins were all split open, losing everything inside. I'm not sure if it happened at the warehouse or during delivery, but it's really disappointing. I thought being part of the beer club would mean better quality control. And now I'm thinking, was it even worth paying for postage for such a poor delivery? Overall, I'm really let down by the whole thing.


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    Advent calendar purchase

    I always keep an eye out for special deals, especially when it comes to checking out the different types of beers they have. My partner has been thoughtful enough to get me an advent calendar for the past couple of years, and I'm really looking forward to hopefully receiving one again this year. Sometimes the delivery can be a bit slow, but it's not really a big issue for me.


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    Unwanted recurring subscription

    I bought a 3 month voucher from this company as a gift, but then they made me a member without asking. They didn't reply to my emails about it. It seems like a dodgy way to do business and has made me doubt how reliable they are. Lots of other reviews say the same thing. I'd recommend Beer52 instead, they're much better according to customers. I would avoid this company.


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    Super Dad gift box replacement glass

    I just got a new 'Super Dad' glass from Bier Company as a replacement because my old one broke. Emma gave me great customer service, she quickly found a replacement and sent it to me without any cost. I was really impressed by how fast they sorted it out and the great service they provided. I have to mention, the beers from Bier Company are amazing and definitely worth a try. A massive thank you to Emma for her assistance and for the overall awesome experience with the brand. Great job!


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    Birthday gift for beer lover

    The range of beers in this place is just amazing for anyone who loves beer! I got a box as a birthday present for my boyfriend, and he was absolutely delighted with each and every can. The prices are really good, especially when you consider how expensive good quality beer can be. I will definitely be coming back as a customer in the future because this company really understands their beer.


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    Bourbon Barrel-Aged Stout Gift Box

    I've been a loyal customer of this company for a while now, and I've always loved the quality and how they present their products. But, I recently bought the Bourbon Barrel-Aged Stout Gift Box for my brother's birthday and I was really let down. A couple of years back, I got a gift from them for Christmas that was top-notch quality and beautifully put together. But this time around, it was a different story. The gift box had 4 of the same stout, 2 cans were damaged, 1 had some sticky stuff all over it, and the overall presentation was nowhere near as good as before. It feels like they're more focused on getting the quantity out there rather than giving customers the quality and satisfaction they deserve, which is really disappointing.


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    Gifted 3-month subscription

    I was given a 3-month subscription as a gift, but now the company says they're not honouring it. I tried to get in touch with them via email, but it bounced back. Their website doesn't even have a contact page. I'm really let down by this whole situation.


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    'Dad gift box' purchase

    I bought a 'Dad gift box' for Christmas, and I chose next day delivery on the 21st December. Unfortunately, it didn't turn up until the 28th. When I got in touch with customer service, they told me that orders made after 2.30pm would arrive on the 28th. It would have been nice to know this in advance, as it messed up my gift-giving schedule.


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    Large birthday beer box

    I recently bought a big birthday beer box from this company to give to a friend. I chose next day delivery, but sadly, it turned up a day late. It wasn't a massive problem, but still a bit disappointing. When the box eventually arrived, I was surprised by how plain it looked. It came in a simple brown box with no hint that it was for a birthday. Inside, the cans were just chucked in with a small glass and a few meagre bags of snacks. It was not what I was expecting, especially considering how much it cost. It wasn't suitable to give as a gift, so I had to spend extra money to make it look nice. What a waste of both my time and money.


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    Christmas gift for brother

    Hey there, just wanted to mention that I bought a Christmas present for my brother from this place. I've shopped there in the past and have always been pleased with their service and delivery. This time around, the gift arrived quickly and in perfect condition, which was fantastic. However, I was a bit surprised to see that it was only in a plain cardboard box! I was hoping for a fancy presentation box like I had received in the past. The actual gift was great, but I was a bit let down by the packaging.


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    6-Month Subscription Gift Purchase

    I've been buying gifts for my husband from this company for quite a few years now and I've always been impressed. They offer a great variety of tastes and the fun packaging is a bonus. So, for Christmas I decided to surprise my husband with a 6-month subscription and he was over the moon with it. The monthly surprises kept him thrilled and he loved the different products he received. I am really happy with the quality and uniqueness of the items this company provides.


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    Craft beer gift set

    I recently bought a craft beer gift set from this company, and although the products were good quality and interesting, I was let down by the packaging. Like others have said in reviews, the packaging was dull and not great for giving as a gift. The box was all covered in delivery labels, so I couldn't just give it as it was, I had to re-package it myself. It would have been nice if they had made more effort to make the product feel special, especially since it was meant to be a gift.


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    Beer advent calendar

    I bought this really cool beer advent calendar for my dad's birthday and it was amazing! He was really thrilled to open a new beer every day in the run-up to his big day. What made it even better was that each beer was different, so it was always a surprise to see what he would get next. He absolutely loved it and it was a really fun and unique gift idea. I would definitely recommend it for any beer enthusiast in your life!


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    Advent calendar

    The advent calendar is really nice and it came right on time. The packaging was good, although a bit costly. I can't say much about what's inside yet because it's meant for advent, but my husband is looking forward to opening it. I'll let you know how it goes after the advent season.


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    48 cans of bier

    DO NOT USE THIS COMPANY

    Ordered bier over a month ago, still no bier, tried to cancel, they keep insisting my order is on its way. They are alive, they just don't reply to anyones complaint.
    So I did a chargeback, got my refund. They have the nerve to tell me to contact my back and undo it, lol. Not a chance in ..., close my account, good riddens.


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