Lakeland Reviews

: 20
95% Would buy here again

Most relevant positive review

  2024-05-31
I bought a really cool thing a
I popped into a shop in Norwich to pick something up, and let me tell you, the lady working there...Read on
Fox

Review with most votes

  2022-03-28
Beautiful kitchen utensils
I needed a new set of kitchen utensils. I needed a frying pan and a set of pots. It is a new year...Read on
Izzy

Reviews (20)

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    Wrapmaster foil refill purchase

    I bought a Wrapmaster foil refill from a shop in Enniskillen while I was there visiting. The foil turned out to be faulty as it wasn't tearing off correctly when I tried to use it. This was really disappointing as I've been using this product for years without any problems. But I got in touch with customer services and they were really helpful. They quickly agreed to send me a new roll, which arrived just a few days later. I have to admit, I was really impressed with how efficiently they handled the situation and how willing they were to make things right.


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    Beautiful kitchen utensils

    I needed a new set of kitchen utensils. I needed a frying pan and a set of pots. It is a new year a new style. I ordered some pots and frypan from Lakeland. When I got my orders I love them. High quality, well made, and designed to last. The pots don't leak overuse. Made with quality steel. I enjoy making meals with my new utensils from Lakeland. Fast delivery. In terms of pricing, it is less costly when compared with other brands. But still maintains its value. The frying pan and pot sit firmly on my cooker. Gets heated easily.


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    Air fryer purchase

    I bought an air fryer from the shop recently, hoping it would come in handy in my kitchen. But when it arrived, I saw that it was too large and heavy for what I needed. I'm an elderly widow of 80 years and I realised if I had been able to go to the shop myself, I would have seen it wasn't right for me. Nonetheless, the customer service was outstanding. The man I spoke to was very understanding and helpful, just like the man who took my order. I appreciate their patience and help throughout this whole thing.


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    Helpful and friendly staff, good product knowledge

    I recently bought something and was really pleased with the service I got. The staff were not only really nice, but they also knew a lot about the things they sell. They helped me find exactly what I was after and gave me some useful info to clear up any confusion I had. One thing that really impressed me was when I forgot my discount voucher, but the staff member quickly checked it through my membership card, so I could still get the discount. I was really grateful for their extra effort to help me out.


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    I bought a really cool thing at the shop

    I popped into a shop in Norwich to pick something up, and let me tell you, the lady working there was absolutely lovely! She was really helpful and friendly, it felt like chatting with my mum. I left feeling really happy after she served me, top-notch service for sure!


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    Saute pan purchase

    I recently bought a saute pan from your shop and I must say, overall I was happy with how everything went. Ordering it was easy peasy and the delivery was quick. However, when I used the pan, I realised that the bottom was a bit curved. Despite that, the quality of the pan is decent, but I found it not ideal for frying eggs as they kept sliding to the side.


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    Yoghurt maker purchase

    I bought a yoghurt maker online not long ago and I must say I was really impressed with both the quality of the product and the service I received from the company. The delivery was quick, the packaging was good, and it even came with a decent warranty. What's more, the price was much better than what other shops were offering for the same item. All in all, I've had a great experience with this company and I wouldn't hesitate to recommend them to anyone.


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    Non-stick frying pan

    My time at Lakeland was really great. The staff knew a lot and were really helpful, giving me great advice on picking out the best non-stick frying pan. The shop layout was easy to navigate, so I found what I wanted quickly. Paying at the checkout was fast and smooth, no waiting around. The assistant who helped me was very efficient and nice, making my shopping trip even better. The customer service and professionalism of the Lakeland staff really stood out to me.


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    My first online shopping experience

    Hey everyone!

    I just tried online shopping for the first time ever and it was really good. The service was excellent and I would definitely do it again. But you know what? The thing I bought is so noisy, it's even louder than my old one! It's not the store's fault, I know, but it's a bit annoying.

    Also, my phone has broken so I've lost all my information and can't return it... what a bummer!


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    Bought a new oven

    I got this new oven and it's really cool, but the fan makes a lot of noise in one mode. It's a bit irritating, but I still really like the oven so it's not a big deal. I decided to give customer service a ring, and this chap named Aqeel was really lovely! He sorted me out with a replacement without any hassle and he was just so polite and helpful. It totally made my day, to be honest. Customer service can be great!


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    Electric underblanket purchase

    I got myself an electric underblanket online not long ago, and I was well chuffed with how quick it arrived. Being in my nineties, I needed something to help me stay warm, especially at night. This underblanket has been a real game-changer for me, keeping me nice and cosy. I was so impressed that I even bought a spare in case it breaks down in the future.


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    Kitchenware

    I bought some new kitchen stuff recently and I have to say, I was really happy with the whole experience. First off, getting a 20% discount made it even better value for money. Plus, I liked how they kept me updated from the moment I placed my order right up until it was due to be delivered. And let's not forget the three-year guarantee that came with the products - that definitely reassured me about their quality.


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    Kitchen gadgets

    I was really looking forward to getting some new kitchen gadgets from this store, but I ended up feeling let down by how long it took for my order to be sorted out. It just dragged on for ages and I found it pretty annoying.


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    Air fryer purchase

    Today, I had a really good experience buying an air fryer. The staff were really helpful and made me feel confident in my choice. They knew all about the different options and helped me pick the perfect one for me. My husband and I can't wait for it to arrive next week, along with a cookbook to help us make the most of our new gadget.


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    Product delivery and customer service

    I recently bought something online and I was happy to see that it got delivered on time. The delivery person was really nice and made the whole process enjoyable. Plus, I was pleasantly surprised to find out that the product has a 3-year guarantee, which gives me peace of mind.


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    All household stuff

    I managed to find everything I needed for my house and the staff were really friendly and helpful. It was a bit on the expensive side though, so I tend to hold off and wait for discounts before I do my shopping.


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    Baking aids

    I popped into this shop looking for some baking bits and bobs, and I was absolutely thrilled to see the amazing selection they had! Lakeland stocked everything I could possibly need for my baking escapades and then some. It was like stepping into a baking paradise! I'll definitely be returning here for all my baking essentials from now on.


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    Slush puppie and soda stream cordial

    I bought some really cool items and I can't wait to test them out. The service was fantastic and I'm looking forward to returning soon for more goodies!


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    Air fryer

    The delivery arrived super quickly, just like they promised. I've got my new air fryer now and I'm just trying to work out how to use it.


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