Master of Malt - Overall Rating based on 21 reviews
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Gin Tasting business supplies
I'm not a trade customer, but I have to say the prices for retail are really great. Ordering was easy and there were loads of products to choose from. Now that I've become a trade customer, the customer service is top-notch and the prices are brilliant. I love using this company, especially with the next day delivery option - saves me looking at other websites. Honestly, one of the best companies I've ever dealt with. Big shoutout to Lucy from customer service, she's been so helpful every time I've needed assistance.
First time ordering, easy to use
Ordering from Master of Malt was so easy, the website was really simple to use and I had no problems placing my order. I was so happy when I saw the estimated delivery time was for Tuesday, but guess what? My order actually turned up on Saturday! I was so pleased with the service and communication from Master of Malt that I will definitely be coming back to order from them again.
April Fool whisky
I bought the April Fool whisky from a secret source, thinking it would be a great new whisky to try. But, to be honest, I was really let down by the whisky I got from Master of Malt. It tasted too young, didn't have much body or flavour, and just didn't live up to what I was hoping for. I was expecting a much higher quality whisky from Master of Malt, especially considering how much I paid for it. I feel like I got a raw deal with this purchase, as I've had better whiskies that cost a lot less. It's a shame we don't know which distillery it's from, because I was hoping for a better example of their whisky.
Whisky purchase
I've bought stuff from this website a few times and they've always been great. But my last order got held up by the delivery company, which was a bit annoying. Luckily, Master of Malt sorted it out and sent a replacement when the item was available again. All in all, I'd say this site is good and I'll be using it again for sure.
Whisky taster set
Oh my goodness, you won't believe it - I treated myself to a whisky taster set and when I opened it on Christmas day, one of the bottles was actually leaking! What a nightmare. However, I got in touch with the company and they were so helpful, they had a replacement sent out to me really fast. I have to say, that's top-notch customer service, especially over the festive period!
Whiskey purchase
I recently bought some whiskey from this retailer and I have to say, I was really impressed with the quality and range they have. The prices were reasonable and even though they're not always the cheapest, I'd prefer to support a small independent shop that focuses on drinks. The delivery was top-notch, with really secure packaging that made sure my order arrived in perfect shape. My only small gripe would be the delivery charge, which can be a bit steep for smaller orders. But the fast delivery and great packaging more than make up for it.
Rum Experience Box
I was a bit hesitant at first because some folks mentioned not to trust this place, but I decided to take a chance, and I'm really happy I did! I went ahead and got the Rum Experience Box, and it arrived surprisingly quickly, even faster than I thought. It was all nicely wrapped like a gift with plenty of bubble wrap to keep it safe during delivery. Plus, they threw in a £5 voucher for my next purchase, which I thought was pretty cool.
Fast delivery
I was really pleased with how fast my order arrived. I placed it in the evening and it came the next day, much quicker than I thought. What's more, they even threw in a free sample of American rye, which was a lovely surprise. The service was top-notch and went above and beyond what I was expecting. I'll definitely be coming back for more in the future. Thanks for the excellent service.
Whisky order
I got myself a bottle of whisky which came in quick and secure packaging. I had a question about my order and the customer service team were really helpful and sorted it out fast. The price of the whisky was fair considering how good the quality was. All in all, shopping with them was a great experience.
Fathers' Day gift set
I came across an advert on Facebook for a Fathers' Day gift set of malt whiskies and thought I'd give it a go. My dad was absolutely thrilled with it and now it's turned into a yearly thing to get him one. Since then, I've been exploring their website and it's like finding a hidden treasure trove of unique spirits at really good prices. My husband and daughters were delighted with the Mozart Cream Liqueurs that we got instead of Easter eggs. We've placed a few orders with them now and every time the products have been perfect, well packaged, and delivered quickly. I would definitely recommend this company.
Whisky for days
I really enjoy ordering my favourite whisky from this place because they always have exactly what I'm looking for, the prices are brilliant, and it arrives really quickly. I can't find anything wrong with them, they're doing a fantastic job and I will definitely be returning for more.
Whisky order
I managed to get three bottles of this really tasty drink at a great price! They arrived really quickly and were packaged really securely, so there was no risk of them breaking during delivery.
Birthday gift rum
I ordered a bottle of rum for my boyfriend's birthday recently, and I have to say, I was really pleased with the whole process. The packaging was done really well, no breakages, and the card they included for my message was a lovely touch. The quality of the cover they used to protect the liquor was top-notch and really enhanced the overall presentation. I will definitely be ordering from them again. Now, all that's left is to see what my boyfriend thinks of the rum!
Whisky purchase
I recently bought a bottle of whisky from this online shop and honestly, I was really impressed. The website was simple to use and had loads of different products to pick from. The prices were good and the customer service was brilliant. When I had a question about my order, the team got back to me quickly with a really helpful answer. All in all, a top-quality shopping experience.
Whisky purchase
This was the first time I bought from this company, and I must say I was really impressed with the customer service I got. They have a great range of whiskies on the website, and ordering was easy peasy. My order arrived quickly and was packed really well to make sure nothing got damaged. I'll definitely be coming back to buy more in the future.
Bottle of malt
I ordered a bottle of malt and it was absolutely fantastic. However, when it got delivered, it was all smashed up. So, I got in touch with the folks at Master of Malt and they were really lovely and sorted it out straight away. Their customer service is outstanding and I will definitely be returning for more!
Delayed delivery issue
I had a bit of a problem with my order from this company Evri - it took more than a week longer than expected to arrive, and they couldn't tell me why. Getting a bit fed up with the lack of updates, I got in touch with the customer service team at Master of Malt for help.
Whisky bottle purchase
I bought a bottle of whisky online and went for the free standard delivery. I was shocked when it turned up in less than a day after I ordered it! The delivery service was so quick and spot on. I couldn't believe how fast and accurate it was, particularly because it had to travel quite a distance to get to me.
A bottle of whisky
I don't usually bother with writing reviews, but I just had to share how awesome the customer service was at this place! I had a question about my order and they got back to me really quickly and even sorted out a mistake without me having to prompt them. Plus, my delivery came way quicker than expected, despite just paying for standard delivery. Big thanks to Master of Malt for the top-notch service!
Whisky and spirits purchase
As someone who works in the whisky industry selling casks, I would definitely suggest Master of Malt to my clients and friends. The level of service they offer really stands out. They're happy to match any offer, and their customer service is superb, always quick to respond even outside regular hours. I really wish other UK companies could deliver the same level of service as Master of Malt. Whenever I need to buy whisky or any spirits, they're always my first choice. Just a fantastic company.
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