Vinatis

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Vinatis

33% Would buy here again

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Spotlight: What are our customers saying?

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D
Dan McGlynn
I ordered 9 bottles of wine from Vinatis before Christmas. 3 of these bottles were delivered pretty quickly, and I had a notification that the remaining 6 would be delivered by DPD a few days later...Read on
S
Sarah Davies
Ordered two batches. Both had mistakes with a different wind than the one ordered being sent. Both were cheaper wines than ordered. Tried multiple times to get this sorted out with customer serv...Read on

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  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Mr.

    555


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Wine

    I ordered 9 bottles of wine from Vinatis before Christmas. 3 of these bottles were delivered pretty quickly, and I had a notification that the remaining 6 would be delivered by DPD a few days later. On the day of delivery, I checked the tracking to discover DPD had disposed of the rest of my order due to damage. These things happen, but I could not believe the experience I went on to receive from Vinatis in order to get a refund.
    Firstly they stated that these had been delivered. I provided numerous items of evidence to proove that DPD had not delivered most of my order. Yet still, they refused to belive me, acused me of lying and for weeks refused to refund me. I have never been treated so badly and with such levels of distrust by a company. At one point they even asked me to send a written statement with a copy of my passport (fat chance!)!

    In the end, I had to raise a dispute through Paypal. Even then they refused to refund me for the delivery charge!! Fortunately this company is not currently operating for UK delivery and I hope they never do again. If they do, I strongly advise avoiding this company like the plague. Their morals, customer service and attitude is nothing short of disgusting.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Red Wine

    Ordered two batches. Both had mistakes with a different wind than the one ordered being sent. Both were cheaper wines than ordered. Tried multiple times to get this sorted out with customer service by email ( they have suspended their telephone service ) and have had no response at all. Service sounds great but does not deliver. AVOID


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Vinatis

Are you looking for a wine service that processes delivery within 72 hours, irrespective of the location? Are you in need of an online service that delivers fine wine like Burgundy or Languedoc to your doorstep? Are you looking for a mechanism that prepares and selects your wine for you and also delivers them to your home? Are you in need of a system that can help you with a wide variety of wine in time of emergency like having a surprise visit of your in-laws? Are you searching for an online wine vault that can get wine for you from various sources and deliver them when you need them? Are you an owner of such sources and need a service to liaise with your local store with the rest of the world? Please, read on if you gave an affirmative nod to one of two of the aforesaid questions. Vinatis offers red wine, white wine, rose wine, sparkling wine and fine wine. But do they have a secure payment method? Is there a minimum quantity that must be ordered? How many payment methods are available on their website? Reading honest reviews of Vinatus here is one such way to learn more about the company and its assortment of products and service delivery.

About Vinatis
Vinatus is a wine collecting outfit based in France. They assert to take pride in retaining vintage and Grands Crus in Eurocave wine cellars. They claim to use advanced tech to preserve wines in old cellars. They also claim to make use of a refrigerating mechanism to manage the qualities of their wine. To bypass the influence of the press and visual labels, the sommeliers do blind tastings. They claim to follow ratings and review counts in constructing a wide range of wine at the disposal. Anti-breakage cartons are also made use of during delivery to avoid inefficiency and breakage. Vinatis assert to have over 2500 references in order to meet customer requirements.

Products and services of Vinatis
Vinatis offer products such as mixed cases, organic, Jancis Robinson, Multi gold, Smmelier’s secrets, magnunums, fine wne, Last Bottles, carbanet sauvignon, grenache, GSM, Malbec, merlot, pinot noir, shiraz, syrah, tempranilo, Bordeuax, Burgundy, Languedoc, Rhone, Argentina, chapoutier, chateau Margaux, chateau tablot, domaine de la Janasse, E Guigal, Jeff Carrel, Latour, Paul Jaboulet Aine, Xavier Vignon, Beaune 1er CRUU, crozes hermitage, cotes du rhone, saint joseph, Pessac leognan, cotes de gascogne, pinot grigio, sauvignon blanc, chardonnay, Riesling, Gewurztraminer, Viognier, Chenin Blanc, Muscat, Clos Fourtet, Chateau Troplong, Lambrusco, Prosecco, Vouvray, Cava, Verdejo, Vina Esmeralda, Bodegas Portia, Goru El Blanco and Cortezada. Vinatis also offer services such as customer support helpdesk, schedules, deliveries, newsletters and secure payment options.

Complaints, compliments and tips for Vinatis
Have you ordered any fine wine through Vinatis in the past? How about their red or white wine? Did you have them delivered to you within 72 hours max? How about the home-made ones? Where they fake? Do you think there are other types of wine they could add to their services that you consider essential? Would you rather order your wine on another website? What about the overall cost of their wine delivery service? Don’t forget to leave behind a review since this will help them with insights on how to get better.