Thornton & France2 reviews
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Hampers delivery issue
I've just had a really bad time with their customer service. I ordered three hampers on Amazon, but only got one. I had to figure out what was going on and it turns out there are three companies mixed up in all this. The phone number they gave me on Amazon is one of those pricey premium lines and cost me an extra £19. Save yourself the hassle and get in touch with spicersofhythe.co.uk straightaway.
3-piece individual item set
I bought a 3-piece item set from the company recently. However, when it arrived, I realised that two of the items were the same. I got in touch with customer service straight away, but I was told that it was normal because of stock problems. As a customer, I think I should get the items I paid for, so I wasn't happy with their answer. This whole thing has made me feel annoyed and disappointed with their service.
About Thornton & France
Gifts hold a special place in the hearts of many as they symbolize care, love, and appreciation. When a gift is given to someone, it is never taken for granted. The true value of a gift lies not in its cost, but in the sentiment behind it. However, the presentation of the gift is important to ensure it is well-received. At Thornton and France, you can find a wide selection of gift items to suit all your needs. If you're looking to shop for gift items, consider doing business with Thornton & France. For reassurance, you can read real customer reviews to hear from their satisfied customers.
About Thornton & France
Located in Gateshead in the North East of the United Kingdom, Thornton and France is dedicated to providing high-quality food and drink to satisfy every palate. The company carefully sources products locally and internationally to ensure their customers receive the best, bringing joy to both the givers and recipients of their gifts.
Products and Services of Thornton & France
Thornton & France offers a variety of gift products catering to different occasions such as Christmas gifts, wedding gifts, party gifts, father's day gifts, mother's day gifts, new home gifts, Thornton and France festive hamper, Thornton & France sweet hamper, and more. You can also shop by recipient, whether it's for him, for her, for dad, for mum, for brother, and more.
For payment, you can use credit and debit cards like Mastercard, Visa, American Express, PayPal, Maestro, Discover, and more on their platform.
Thornton and France Shipping and Return Policy
Standard delivery is available Monday to Friday between 8:00 am and 6:00 pm. Within the UK mainland, delivery typically takes 24 hours, although it may occasionally extend to 48-72 hours.
Regarding refunds, Thornton & France offers a 7-day window for returns on products if you've had a change of heart. The products must not be perishable items like fish or cheese, remain unopened, unused, and in good condition until their courier partner collects them. Once returned, a refund will be processed within 28 days.
Contact Information for Thornton & France
To inquire about purchasing gift items or learn more about their products and services, you can contact Thornton & France via Twitter, Facebook, Instagram, or by email at Hello@thorntonandfrance.com. Visit their blog or FAQs section for further information and answers to any queries you may have.
Compliments, Complaints, and Tips for Thornton & France
If you've had experience with Thornton & France, we value your feedback. Share your thoughts and feelings about their products and services. Is Thronton & France trustworthy? If you encountered any issues or have suggestions for improvement, please let us know. Additionally, provide tips that may benefit prospective customers considering purchases from Thornton and France. Would you recommend Thornton & France to others?
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Categories Thornton & France
Food and Drinks | Order Online Reviews & Experiences
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Seite online seit: 22 December 2021
Letzte aktualisierung: 29 November 2024
Review with most votes
3-piece individual item set
I bought a 3-piece item set from the company recently. However, when it arrived, I realised that two of the items were the same. I got in touch with customer service straight aw... Read onBy: Cooper