VonShef25 reviews
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Garden weeder
I recently got myself a garden weeder, it's proper good value for the money! It arrived really quickly and the actual product is brilliant. I've been using it loads for my gardening business and it's still going strong. I'm well pleased with my buy!
Kitchen bin purchase
I found the whole ordering to delivery process really smooth and efficient. The kitchen bin I got is top-notch quality and fits perfectly in my kitchen, working just as they said it would. Ordering online was a breeze - super easy to find and buy what I was after. Also, my order arrived quickly and in mint condition. All in all, I'm really happy with the service I received from this company.
Garden table and bench covers
I recently bought some fantastic garden table and bench covers and they are just brilliant! They are really sturdy and fit really well. The grey colour goes perfectly with my furniture and they are top quality. On top of all that, they were a bargain too!
Platform purchase for elderly tasks
I bought this really helpful platform for an older family member and it's been a game-changer. It's so well-built and gives them the extra support they need to do tasks that were difficult before. It's made a real impact on our day-to-day lives and we're thankful for the added peace of mind it brings.
Stylish chairs
My chairs came really quickly and they look really cool in my room. Unfortunately, one of the chairs didn't arrive in the post, but VonShef quickly sent a replacement. They're brilliant!
Non-delivery of purchased item
I've given the tracking number and been asked for feedback twice, but still haven't got my cover. My phone is playing up and I can't find my order number. The bank has said the payment went through, but the delivery still hasn't arrived.
Jack and Jill grey garden seat
I bought a Jack and Jill grey garden seat for my holiday home recently. The material is great for dealing with the coastal weather, which is important for where I am. But, I was a bit let down because there were no instructions with it. So, putting it together was way harder and took more time than I thought. After four hours of struggling, I finally got it sorted. Even though it was tough at the start, the seat is really nice and gives my outdoor area a lovely feel.
Hedge Trimmer
The first hedge trimmer I got was faulty, but VonShef sorted it out straight away and sent me a replacement that I'm really pleased with. Their customer service team was quick and helpful in fixing the problem, so now I'm totally happy with what I bought.
Efficient service and good product
The company's service was really efficient and I've had a good experience with the product up to now. I don't have any complaints about the ordering process or the service I received. However, I can't say much about how reliable the product is just yet, as it's still early days.
Cordless Hedge Trimmer with Spare Battery
I spotted the VonHaus cordless hedge trimmer on a website and thought I'd buy it, along with an extra battery. It had fantastic reviews, and I have to agree that it really is as good as they say. The trimmer is strong and simple to handle, which has made my hedge cutting a lot easier. The spare battery was useful too and a nice bonus. I'm really happy with my purchase overall.
Garden furniture purchase
I recently bought some garden furniture from this company and I'm really happy with it. The chairs, cushions, and footstools are top-notch and have really spruced up my outdoor area. They're not just good-looking, but they're also super comfy to sit on. Even my guests have complimented them, which is a nice extra. All in all, I'm really pleased with my purchase and would definitely recommend this company to others.
BBQ grill
This BBQ grill is fantastic! I really like how you can adjust the height of the coals easily and check the temperature with the gauge. We've had a few BBQs with it already and they've all been really good. It was quite easy to put together too. I recommend getting a cover for it unless you've got a garage to store it in.
Garden Hose
I recently bought a garden hose from this company. The hose itself is really good quality and has been working well so far. However, I had a problem with the multi-jet spray gun as it was faulty. Despite this issue, I was happy with how quickly customer service got back to me. I sent an email to the company and they sorted it out fast, which I really appreciated. Angela in particular was a great help in sorting out a replacement for the faulty item. All in all, I've been really impressed with the service and how efficiently they dealt with my problem. It's clear that this company really knows what they're doing, and I'm thankful for such a positive experience. Thanks to everyone involved!
Orbital sander, missing parts
I bought this orbital sander, but when it arrived, it was missing the sanding pads and instructions. I was a bit disappointed, but I emailed customer service and they fixed it really quickly! They sent me the missing parts and I was able to start sanding straight away. The sander works really well and I'm pleased with how everything went. Thank you for the fantastic customer service!
Waterproof Gazebo
I got this waterproof gazebo from this company and it's really good quality. The poles and cover are strong and well put together. However, I was a bit gutted to find out that the Velcro straps were stitched into the fabric in a way that made little holes, causing water to leak in. Even though the whole thing is well-constructed, this was a bit of a disappointment. I was hoping for better attention to detail from a company that sells outdoor stuff.
Pole trimmer purchase with split handle
I bought the G-series cordless pole trimmer and an extra battery, but I'm really disappointed with the quality of the top adjustable handle. It's cracked by the tightening screw, and they won't replace it, only offering a refund instead. I think it's ridiculous that they can't just provide a replacement handle, especially when the 2-year warranty for parts is supposed to cover things like this.
Kitchenware purchase
The selection of products in this shop is really impressive, with lots of options at great prices. I bought some kitchenware recently and I was really happy with the quality. The items I got definitely work well and have gone beyond what I expected. I wouldn't think twice about shopping here again and I'd definitely suggest it to anyone in need of kitchenware.
Expensive dual BBQ with damaged parts
I bought a fancy new dual BBQ recently, but when it arrived, I was really disappointed. When I put it together, I discovered that some parts were dented and others were missing completely. This meant the lid wouldn't close properly and the thermometer wouldn't fit because the holes were in the wrong place. It was annoying to have to take it apart, pack it up, and wait around all day for the courier to come and collect it. This whole thing has been such a hassle and really stressful. Now I'm just waiting for my refund to come through.
Outdoor seat cover replacement
I always buy my seat covers from this place because they're really strong and such good quality. My old one was starting to look a bit worn out, so I went and got a new one from here. I haven't actually put it to use yet, but I reckon it's gonna be fantastic when I do.
Icecream Maker with compressor
I unfortunately lost my ice cream maker paddle in moving house. I contacted them to purchase another but they don't manufacture spare parts. So my 14 month, over £100 machine is now only fit for the bucket. Their 2 year warranty doesn't cover accidental damage or loss (which I did figure hence fact I wanted to purchase new paddle) Will never buy Vonhaus/Vonshef/Domu products again.
About VonShef
Are you a chef or someone who is passionate about cooking? Or you just want to get the right present for your friend who just got married? Getting the right kitchen utensils can be a little difficult due to the variety of brands we have today. VonShef is one of the makers of kitchen wares and other utensils in the world. But are they up to task when it comes to making kitchen items? How efficient is their customer service in responding to questions and concerns from their customers? These questions and more cannot be fully answered on websites and social media platforms. They can only be answered through customer reviews and comments. Before you make a decision to buy their products, find out what their previous customers have to say about their experiences with VonShef.
About VonShef
VonShef is a subsidiary of DOMU Brands Limited and is a cookware producing company located in Manchester, England. They engage in the production of kitchen electricals, cookwares, entertaining wares, baking items, food preparation and storage wares, picnicware and gift items. Their kitchen electricals includes items such as blenders, juicers, coffee makers, cookers, ovens, dessert and waffle makers, food processors, fridges and freezers, fryers, hot water dispensers, kettles, steamers, toasters, toastie makers and grills. Cookware utensils includes frying pans, poachers, woks, pan sets , oven trays and dishes, casserole dishes, skillet pans and griddle pans. They also provide entertaining and baking items such as serveware, glassware, barware and drink makers, mixers, mixing bowls and cake storage equipments. Picnicware such as baskets, backpacks, blankets and cooler bags are also available at VonShef.
Services of VonShef
In order to access the products of VonShef, you are required to create an account on their website by providing general data like name and email address. After creating an account, you can go ahead to make purchases of various items. Payments can be made with credit and debit cards such as Klarma, MasterCsard, Visa and PayPal. VonShef offers free delivery in the UK Mainland. You can contact VonShef by sending an email to their customer support email address. If you need to reach them through an alternative means, they have social media accounts with Instagram, Pinterest and Facebook. A link to subscribe to their newsletter is also available on their website.
Customer Complaints, Compliments and Tips for VonShef
Have you made a purchase from VonShef? How would you describe their cookware and kitchen utensils? Did they deliver your products on time? How convenient was the process of making orders? And how quick did they respond to your questions and complaints when you lodged them? How would you rate their service? Would you consider buying items from this company in the future?
Is VonShef better than other than other kitchenware makers? Read reviews from real customers about this company for blenders and juicers, cookers and ovens, dessert and waffle makers,coffee makers, food processors, fryers, hot water dispensers, steamers and dehydrators, toasters, toastie makers and grills on BritainReviews.
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Contact Information
6th Floor The Tower, Deva City Office Park, Trinity Way
M3 7BF Manchester
United Kingdom
Categories VonShef
Home Reviews & Experiences | Homeware Reviews & Experiences | Electronics Reviews & Experiences | Merchandise Reviews & Experiences | Electricity Reviews & Experiences | Diet and Health | Good Causes & Charities Reviews & Experiences | Gift Shops Reviews & Experiences | Food and Drinks | Order Online Reviews & Experiences | Online shopping
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Seite online seit: 7 January 2019
Letzte aktualisierung: 29 November 2024
Review with most votes
Vonshelf electric pan
My sister bought me a pan on the 1st August at 1.38 and yesterday when I was baking on it j,it just went off ,I changed the fuse and it wasnt that. The serial number is 03_0... Read onBy: Aileen Keenan