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160 page A4 photo book
I have used Colorland many times for photo books and have never been disappointed. This time I bought two copies of a book (one for friends) with a Wowcher deal. They were delivered within ten days! One of the books had a slight flaw on three pages.... I wrote an email to Customer service, attaching photos to show the flaws (not THAT easy to spot as they were of the lava exploding at the volcanic eruption in Iceland!). I received a response early next morning, asking me to send the bar code of the book. I sent a photo and next day received a reply that the book was being reprinted and resent "free of charge of course".
This means a lot.... With such a process, 180 colour pages of high quality printing, there are bound to be occasional errors (this is the first I've had and I've ordered over 30 of their books over the years). The books are easy and enjoyable to design and friends are always really impressed. So much better than having the photos on a computer or phone. I recommend them absolutely without reservation.Two A4 photo books
Both books arrived safely well packed in good condition. The print quality is excellent very sharp and better than on my computer. Excellent value for money, bought with a Groupon deal and plenty of time to upload the photos and prepare the books. Easy to upload and paste them too.
I will certainly use them again.Photo Book
Neat product, great deals on groupon. Customer service is excellent - on multiple occasions i have had to contact them and they have been quick with a response and provided a good resolution. I have purchased 9 photo books so far, and plan to purchase many more.
Great gift idea
Would definitely use the service again, made a very neat looking photobook as a gift, and affordably. It took a bit longer than I was hoping to deliver but had thankfully left plenty time. Decent quality
Neat product, great deals on groupon. Customer service is excellent - on multiple occasions i have had to contact them and they have been quick with a response and provided a good resolution. I have purchased 9 photo books so far, and plan to purchase many more.
Photo books.
Absolutely disgusting customer service, they charge you for the delivery to your property and don't provide this service, inserted driver leave the items where he feels like for you to collect and you have to pay for that service, what uou you did not received. And when trying to raise the complaint and to speak dieect with manager the are hiding behind the backs of completely unprofessional agents.
I am still looking for a full delivery refund.Photo book
Very poor quality and all photos is very dark not like a original. Never again, wasted money
Photobook
EXTREMELY POOR... bought voucher on groupon, colorland wouldn't recognise code, I contacted for advise and obtained no response, resulting in me losing my money and getting no product. Disgusting customer service. DO NOT RECOMMEND AT ALL. DISAPPOINTING.
Photo calendars x2
extremely poor customer service - refused to combine postage as the orders were placed separately as their basket system wouldnt allow me to use both groupon codes in one - paid over £10 postage for two small calendars to be delivered. I contacted them to ask them to post both together to save on time, postage packaging and being environmentally conscious and they have refused to refund me the second postage even though both will be sent out together in one parcel. Avoid this company! Extortionate P&P that actually doesn't save any money when using a groupon code
Not yet made it site soooooo bad
Have vouchers to redeem. Site apeed/software so appalling cannot progress work. Doesn't matter where or when I attempt to work on my project always using wired connection, fiber connection. Use PC at work, massively fast efficient internet there, this site is still stone age. No wonder they're giving away products on Groupon etc.
Awful service waited 2 months and then want delivery again!
Awful service. I have never ordered from this company before but I purchased a groupon voucher for a photo book before Christmas. I placed the order on the 8th December. I paid the postage and have waited. We are now on the 14th of February and I’ve finally received an email saying the courier couldn’t deliver so they want postage paid again! They have no proof they couldn’t deliver, I haven’t got a note to say couldn’t deliver or to ring to arrange date or even an email to tell me to expect delivery! I am so annoyed. I will never ever order or recommend this company again. I will NOT be paying again when it’s 2 months late.
Do not trust this company
I ordered 2 calenders. One is fine but the second has big white squares I'll over the photos I uploaded. The response I got was that I must have uploaded it this way. Same photos are in both calenders so this is not true!
Stay claer, joke comapny!
Have ordered in the past and was fine. Took over a week doing my book and checked it. The preview was fine. Delivery took over a week and when it arrived the cream cover was pink and the photos on the cover dark. This inside was great and background cream like the cover was suppose dot be. Paid extra for 'better colour photos'. Contacted them and they said it was my computer even though the inside was perfect. They are a terrible company with nil customer service. Once they have your money they couldn't care less. Stay clear and sick a better company in the UK.
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I ordered two A4 landscape photo books and they have just arrived. Absolutely delighted with them, shame about my spelling mistakes, but the photos are great and clearer than on my
computer! Great value and I will certainly use them again.
Also very. Easy to upload photos from computer and paste onto the books. Shame they don’t have spell checker.