Colorland - Overall Rating based on 8 reviews
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Wedding album with premium features
I had a really bad experience with the service, communication, and customer care, despite the website being easy to use. I ordered a wedding album with premium features like high-quality paper and prints, but then I had problems with tracking and delivery. The tracking updates were wrong and said my order was delivered to the wrong place. When I tried to get help through the website and phone, I had trouble because the phone number didn't work on mobiles and the customer service rep wasn't helpful at all. I was left feeling frustrated and worried about where my important order was. Sadly, this whole situation has put me off using your services again in the future.
Photobook purchased at a discounted price.
I had this Groupon code for a photobook that was going for a really good price, so I thought I'd give it a go. Let me tell you, that photobook was absolutely amazing! There were loads of options to pick from, and the whole programme was dead easy to use.
Creating a photo book
Where on earth do I start with this disaster? I was busy uploading photos for hours and then when I got to the payment part, the site decides to crash on me! And now, on top of that, I can't even get back onto the site. Is this some sort of prank or just a massive show of incompetence? I can't even begin a new project because the bloomin' site won't even load. The service is absolutely dreadful and the website feels like it belongs in the Stone Age.
160 page A4 photo book
I have used Colorland many times for photo books and have never been disappointed. This time I bought two copies of a book (one for friends) with a Wowcher deal. They were delivered within ten days! One of the books had a slight flaw on three pages.... I wrote an email to Customer service, attaching photos to show the flaws (not THAT easy to spot as they were of the lava exploding at the volcanic eruption in Iceland!). I received a response early next morning, asking me to send the bar code of the book. I sent a photo and next day received a reply that the book was being reprinted and resent "free of charge of course".
This means a lot.... With such a process, 180 colour pages of high quality printing, there are bound to be occasional errors (this is the first I've had and I've ordered over 30 of their books over the years). The books are easy and enjoyable to design and friends are always really impressed. So much better than having the photos on a computer or phone. I recommend them absolutely without reservation.Photo book
Very poor quality and all photos is very dark not like a original. Never again, wasted money
Two A4 photo books
Both books arrived safely well packed in good condition. The print quality is excellent very sharp and better than on my computer. Excellent value for money, bought with a Groupon deal and plenty of time to upload the photos and prepare the books. Easy to upload and paste them too.
I will certainly use them again.Photo Book
Neat product, great deals on groupon. Customer service is excellent - on multiple occasions i have had to contact them and they have been quick with a response and provided a good resolution. I have purchased 9 photo books so far, and plan to purchase many more.
I ordered two A4 landscape photo books and they have just arrived. Absolutely delighted with them, shame about my spelling mistakes, but the photos are great and clearer than on my
computer! Great value and I will certainly use them again.
Also very. Easy to upload photos from computer and paste onto the books. Shame they don’t have spell checker.Great gift idea
Would definitely use the service again, made a very neat looking photobook as a gift, and affordably. It took a bit longer than I was hoping to deliver but had thankfully left plenty time. Decent quality
Neat product, great deals on groupon. Customer service is excellent - on multiple occasions i have had to contact them and they have been quick with a response and provided a good resolution. I have purchased 9 photo books so far, and plan to purchase many more.
Review with most votes
Great gift idea
Would definitely use the service again, made a very neat looking photobook as a gift, and affordably. It took a bit longer than I was hoping to deliver but had thankfully left p... Read onBy: Moira