Floraqueen

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Floraqueen

20% Would buy here again

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Spotlight: What are our customers saying?

P
Patrick Slade
Ordered flowers costing over 100 Euros for relative in New Zealand. Never delivered. Chased FloraQueen who said delivered. Lie number one. Claimed refund for non fulfilment of contract. Customer Se...Read on
M
Melissa Adasme
Do not trust this company! They offer the delivery of flowers for special days but they fail to deliver on time and when the flowers arrive they are not what showed on their website and fully dead....Read on
D
Daniel Moore
Scam company. Do not provide the product at all and make up lies and excuses. Avoid at all costsRead on
G
George
I never write reviews on the services provided by vendors, but today, Floraqueen really outperformed everyone else … This is simply astonishing While on the business trip, 11000 km away from ho...Read on
A
Antonella
TERRIBLE SERVICE - FLOWERS ARRIVED DAMAGED AND LATE!. On the 28th of October I ordered a bouquet of flowers for an important family celebration, to be delivered on the 31st of October , Order nu...Read on

All reviews (20)

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    Birthday flowers never delivered No refund

    Ordered flowers costing over 100 Euros for relative in New Zealand. Never delivered. Chased FloraQueen who said delivered. Lie number one. Claimed refund for non fulfilment of contract. Customer Service said would refund cost. Lie number two. Chased several times for refund agreed three times by FloraQueen. Never received. More lies.
    This company in Barcelona are dishonest fraudsters.
    Just look at all the negative reviews before using. In this day and age it is so easy to contact a florist local to the recipient and order direct why would you use this fraudulent agency?
    Why haven't the Spanish authorities closed them down? Please complain to the Barcelona Chamber of Commerce to ensure it happens.


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    Flowers + jar + card

    Do not trust this company! They offer the delivery of flowers for special days but they fail to deliver on time and when the flowers arrive they are not what showed on their website and fully dead. The customer service is a joke! The DHL link they shared never said "on delivery" and when I noticed the flowers were not arriving on time, I contacted them and they said I should not trust the DHL link. Then why the ... did you share that in the first place? I requested my refund but they said their delivery policy says the flowers may arrive late and in that case, they just refund the delivery service (10 euros out of the 80 I paid). This is a complete scam! why do they offer a service they can not meet.


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    Nothing delivered

    Scam company. Do not provide the product at all and make up lies and excuses. Avoid at all costs


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    Flowers

    I never write reviews on the services provided by vendors, but today, Floraqueen really outperformed everyone else … This is simply astonishing

    While on the business trip, 11000 km away from home, I decided to send flowers (and a teddy bear) to my daughter on her 10th Birthday (Order number: 77801107). This should be nice, simple, and very sweet …

    This awful vendor (Floraqueen) was able to ...-up even this simple task and spoiled a Birthday for 10-year-old girl. Thanks to you, little girl will cry during her Birthday thinking that her father forgot that very important day in her life.

    You do not understand that you are transporting much more than just flowers and if you are not capable on delivering on your promise, do something else with your life.
    Do not devastate lives of other people with your ignorance.


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    Flowers for special birthday

    TERRIBLE SERVICE - FLOWERS ARRIVED DAMAGED AND LATE!.

    On the 28th of October I ordered a bouquet of flowers for an important family celebration, to be delivered on the 31st of October , Order number 76084723.
    On that date I received various emails to say that the order would be delivered but then to my surprise, I received various emails saying that it would be delivered on the 1st of November, and another to say that it had in fact been delivered in the afternoon of the 31st.

    Notwithstanding these various conflicting pieces of information, the order of flowers for the 31st has NEVER been delivered and has been delivered on the 3rd November damaged and horrible quality flowers.
    They say they do not refund once the flowers have been delivered but they DO NOT realize the bad quality service they are providing and how bad quality the flowers have been delivered.

    Very very disappointed and angry with this situation!


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    Anniversary Bouquet

    Do Not Buy.. This is a scam. They took my £65. No delivery, no contact, no phone number, no refund. Wish I had read these reviews before ordering..


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    Birthday Flowers

    Avoid like the plague.
    Flora Queen failed to deliver Birthday flowers.
    They have also failed to refund the purchase price.
    Would never use again. Fraud? .


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    Bouquet

    The bouquet was nothing like the one described. NO orange roses. No lily's. Only four red roses, four Gerberas and some Red Alstroemerias and lots of greenery I paid £60 for this TERRIBLE SERVICE. They do not reply to my emails, I WILL NEVER USE THIS COMPANY AGAIN. and would advise others to steer clear of Floraqueen


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    flowers and wine

    this business is a scam
    do not order
    they take your money and never deliver


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    Birthday flowers +birthday card and chocolate

    Internacional deliveries, don't ever do it, my order never arrived, they said adress was wrong, but the receiver never been contacted, floraqueen only contacted me very late with no solution, you have to get in touch with the delivery company that never awnser the phone been trying for a week every single day, no refund, nothing. Don't use it, not professionals at all


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    There was none????

    My sister ordered flowers for me a month in advance, they were supposed to arrive for my birthday and never did. She got ripped off big time 254.00 euros cost her for a bouquet that I never received. I just want people to be aware and do some research before ordering online. Floraqueen sucks it’s a scam. Be careful what you buy and where. Do NOT buy from these assholes.


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