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My History

50% Would buy here again

Spotlight: What are our customers saying? Write a review

N
Nicola
Their product was poor quality - and they subsequently admitted they knew it - but they did not mention on the web page which advertised this. The image on their web page showed a product with pers...Read on
L
Legend
I'm a genealogist and I do advise people to check out My History. This company helps with genealogy. You can trace your family ancestry and family tree using this kind of software. It helps a lot i...Read on

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    Would buy here again
    Overall

    Personalised folders

    Their product was poor quality - and they subsequently admitted they knew it - but they did not mention on the web page which advertised this. The image on their web page showed a product with personalised gold writing that exactly matched the writing on the rest of the front cover of their folder. They later admitted to me that the personalised names would actually never match because while one set of wording was properly embossed onto the front cover, their personalised names were printed on using a completely different (cheaper and inferior) technique. The fact that their web page image showed an exact match when they knew it didn't match is contrary to the UK Consumer Rights Act 2015 and the UK trading laws. The folders looked cheap and very strange as a result of them mixing their printing techniques. Having spoken to several other printers since, it is clear that a reputable printer would not offer this product in the first place. I sent the folders back and instead of doing what most companies would do, i.e., offer me a different option or offer a refund, they instead chose to spend hours trying different ways of printing on what they said were old folders in an attempt to prove me wrong! They refused multiple times to refund, including just a refund of the personalisation cost of £9.90, rather than the £50 overall cost. They then insulted me as a customer in an email to me, and refused to refund even the £9.90 ...because they said they had spent too long dealing with my complaint!


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    Interactive and exposing

    I'm a genealogist and I do advise people to check out My History. This company helps with genealogy. You can trace your family ancestry and family tree using this kind of software. It helps a lot in compiling and exposing you more to the medical conditions or history of your predecessors. I don't even know how to emphasize the importance of this software to people but I hope people can understand and value the importance of this software. Maybe because I'm a genealogist so I really know what it means to be aware of this kind of software. Please do well to check out and use My History anytime.


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