My History4 reviews
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Personalised certificate folder for my aunty
I bought a lovely certificate folder for my aunty, and the staff at the shop were really friendly! They even gave me a call right after I placed the order to check they spelled her name correctly. The folder arrived really quickly, even with the personalised touch!
Overpriced postage charges
I was all geared up to buy something from this company, but when I clocked the postage costs, I was proper gutted. Seven quid for postage and packaging - seriously? I've never been hit with fees that steep from any other UK company. It's a shame really because I was well into their stuff, but I just can't swallow that pricey shipping charge. They ought to think about lowering their postage fees, I reckon loads of other customers must be feeling put off too.
Personalised folders
Their product was poor quality - and they subsequently admitted they knew it - but they did not mention on the web page which advertised this. The image on their web page showed a product with personalised gold writing that exactly matched the writing on the rest of the front cover of their folder. They later admitted to me that the personalised names would actually never match because while one set of wording was properly embossed onto the front cover, their personalised names were printed on using a completely different (cheaper and inferior) technique. The fact that their web page image showed an exact match when they knew it didn't match is contrary to the UK Consumer Rights Act 2015 and the UK trading laws. The folders looked cheap and very strange as a result of them mixing their printing techniques. Having spoken to several other printers since, it is clear that a reputable printer would not offer this product in the first place. I sent the folders back and instead of doing what most companies would do, i.e., offer me a different option or offer a refund, they instead chose to spend hours trying different ways of printing on what they said were old folders in an attempt to prove me wrong! They refused multiple times to refund, including just a refund of the personalisation cost of £9.90, rather than the £50 overall cost. They then insulted me as a customer in an email to me, and refused to refund even the £9.90 ...because they said they had spent too long dealing with my complaint!
Interactive and exposing
I'm a genealogist and I do advise people to check out My History. This company helps with genealogy. You can trace your family ancestry and family tree using this kind of software. It helps a lot in compiling and exposing you more to the medical conditions or history of your predecessors. I don't even know how to emphasize the importance of this software to people but I hope people can understand and value the importance of this software. Maybe because I'm a genealogist so I really know what it means to be aware of this kind of software. Please do well to check out and use My History anytime.
About My History
My History is a UK-based company specializing in the distribution of genealogy software and supplies. Established by Tony Beardshaw as a sole proprietorship in 2013, it later became a limited company in February 2015. The company is headquartered in Doncaster, South Yorkshire and prides itself on having a team of expert genealogists knowledgeable in the software and products they sell. My History is committed to an environmental policy, recycling about 95% of their waste. Their range of products includes family tree software, folders, binders, document repair kits, acid-free archive storage boxes, and other accessories to help genealogists organize and present their family history.
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Categories My History
General | Education Reviews & Experiences
Page Statistics
Seite online seit: 12 March 2024
Letzte aktualisierung: 29 November 2024
Review with most votes
Interactive and exposing
I'm a genealogist and I do advise people to check out My History. This company helps with genealogy. You can trace your family ancestry and family tree using this kind of softwa... Read onBy: Legend