Next Flowers39 reviews
This rating is based on 39 genuine user reviews submitted directly via ErvaringenScout since 2018.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Flower arrangement delivery
I recently bought a lovely bunch of flowers for my friend's birthday from an online florist. It was so easy to order and I liked that there were lots of different choices. The service was great - I got updates on the delivery, even a one-hour time slot for when the flowers would come. The prices were fair for the amount and quality of the flowers. The delivery was quick and the flowers looked fresh and nicely put together. I was really impressed with the whole thing and would definitely buy from them again.
Flowers for a special occasion
I was really happy with the service I got from this flower shop. The website was easy to use and I felt good about my choice because the descriptions and pictures were spot on. The flowers I got were lovely and arranged beautifully, even better than I thought they'd be. They arrived quickly and in great condition. I definitely suggest this flower shop for any special event.
Flower arrangement for anniversary gift
I bought a lovely flower arrangement from Next Flowers for my parents' anniversary not long ago. The flowers were really fresh and colourful, and the arrangement looked just like it did on the website. However, I wasn't too happy with the delivery service because the flowers turned up a day late. I'd picked a delivery date to match the anniversary, so that was annoying. Still, my parents liked the flowers and they lasted for more than a week.
Beautiful bouquet of flowers
I've just bought a lovely bouquet of flowers from this place and I have to say, I was absolutely delighted with the quality of the product. The flowers were so fresh, full of colour, and arranged beautifully - just perfect for my friend's birthday gift. They had a really impressive selection of flower arrangements and I had loads of choices to pick from. The prices were fair for such a good quality product and I felt like I got good value for my money. All in all, I'm really happy with my purchase from here.
Efficient and reliable service
I really like how straightforward this company is. They don't waste time taking my order, keep me in the loop about any changes, and get my parcel to me the very next day. It's so much better than companies that always have excuses and take ages to deliver. I'll definitely be sticking with this service in the future.
Recent flower bouquet purchase
I bought a lovely bouquet of flowers from this shop not long ago. I was really impressed with all the different products they had, and ordering was a piece of cake. Even though I live in a remote part of Scotland, the delivery was super fast. I like that returns are easy to do, so my whole shopping experience was great. I'll definitely be coming back for more in the future.
Next flowers
My daughter had some flowers delivered to me for Mother's Day from NEXT. They were awful,the flowers were dead, some were floppy but they looked nothing like the photo on their website. The flowers were too short for purpose, they were suppose to fit inside this plastic container which you fill with 2/3rds water and the flower food. The flower food would not have been enough to revive these excuses for flowers. I have never in all my 70 years received such a disappointing floral gift in such a dreadful state. I emailed and phoned next myself, I sadly had to give my daughter's details so they could give her a refund. But at the end of the day they totally and absolutely ruined my mother's day, never offered to try and send some decent flowers, but I guess we need a caring company for that. DO NOT USE NEXT FOR SENDING FLOWERS READ ALL THE REVIEWS FIRST I AM NOT THE ONLY ONE.
Fast delivery and easy returns
I must say, I'm really impressed with how fast my orders get delivered. Whenever I need to return something, especially in-store, it's always straightforward and smooth. There's no fuss or hassle at all, which I really value as a customer.
Flowers for a special occasion
I was really pleased with the quick service I got from Next Flowers. My order came faster than I thought and the flowers were even better than I expected. When I had to return a couple of items, the customer service was great. The sales assistant was helpful and nice, which made it easy for me to sort everything out. I'm really happy with how everything went.
Flower bouquet for Mother's Day
I ordered a lovely flower bouquet for Mother's Day and had a really good experience. Ordering was easy, and the size guides helped me pick out the perfect arrangement. When the delivery date came and the bouquet didn't arrive, I was a bit upset at first. But the customer service team dealt with it really well, sorting out a refund for the postage and ensuring the bouquet was delivered quickly. When it finally came, the flowers were fantastic quality and my mum loved her gift.
Gift delivery option
When I placed my order, I was really pleased to see that I could have the flowers sent to a different address, which made it easier for me to send them as a gift. It would have been even better if the prices weren't included in the delivery package, as it would have been a nice surprise for the recipient. Overall, I was really happy with the service from the company. The ordering process was simple, and I liked that I could easily send the flowers to a different address.
Bouquet of flowers
I ordered a bunch of flowers but they were delivered all squashed and droopy. I contacted customer service to ask for a replacement, but they never got back to me! I can't believe how bad their service was, I definitely won't be using them again.
Birthday bouquet for granddaughter
The process of ordering the birthday bouquet was easy, and the delivery to the store was quick and on time. But, I got a bit annoyed because the email didn't say clearly which store in Maidstone I should go to collect my order. It would be better if they made this part clearer to avoid any mix-ups for customers. The bouquet was beautiful and really made my granddaughter happy, but they could work on improving their communication.
Next Day Delivery Disappointment
I must say, I am quite disappointed with the Next Day delivery service from this store. I used to depend on it for fast and consistent delivery, but now it appears to be very unreliable. I even pay a yearly fee for this service, hoping it would make my life easier, but it has been nothing but a disappointment. As a loyal customer, it's really frustrating to witness such a drop in the quality of service, and I am genuinely thinking about taking my business elsewhere if this problem isn't addressed promptly.
bouquet of flowers
I recently decided to treat myself to a lovely bouquet of flowers online for delivery. I found the ordering process to be really simple and user-friendly, which made it a breeze to browse and select the ideal arrangement. I was impressed by the outstanding service I received, as the flowers arrived on time and looked absolutely perfect. The pricing was fair for the high quality of the flowers I received, so it felt like a great deal. The delivery was quick and the flowers were so fresh and stunning, even better than I had hoped for. All in all, my flower shopping experience was delightful and I would definitely recommend it to anyone looking to brighten up their day.
Flowers for a special occasion
I ordered some flowers from this company for a special event, and I have to say I was really let down by both the flowers and the service I received. The flowers came all wilted and not at all fresh like I was hoping for. The arrangement looked nothing like the picture on the website, and the colours were completely wrong. When I got in touch with customer service to tell them how unhappy I was, I just got the same empty promises of improvement that I've heard so many times before. It doesn't seem like they're actually doing anything to fix the problems with their products. Overall, I was left feeling frustrated and disappointed with the whole experience.
Flowers were sent to me by a dear friend
Twice I have received flowers from Next and both times the product was awful. The flowers squashed in cardboard were already half dead, the roses had most of the petals missing and the freesias were squashed. Knowing Next they would not have been cheap to buy. I would urge others to look elsewhere for flowers to send to loved ones and the ones I received from Next looked as though they had been battered and bruised before being sent to me. The box was left on the doorstep, the delivery person did not ring my bell. Absolute shambles both delivery and product. I would never buy flowers from Next.
Lily plant, balloon and chocolate package
Just had these arrive for my birthday from my daughter. It was absolutely disgraceful. The card was all crumpled, the soil was all over the flowers and in the box. Some of the petals had dropped off. Even the bow wasn't fastened on the cellophane. The box was just left on my doorstep in the rain so I found a soggy box to come home to. I'm heartbroken as my daughter's a single parent and saved to buy me these. They were absolutely shameful. I wouldn't recommend anybody waste their money on these
Happy Birthday Gift Bag
£30 for something that looked like a 9pm garage £8 bunch on valentines day. Soaking wet from being thrown in the back of a delivery van with every other delivery....water leaked out so even card was fit for bin. Wilting 3 roses, 2 chrysanthemums and 3 snap dragons in a bit of greenery....not great value even if alive. Squashed into a narrow box giving a sat on shape.
The second order in a year 1st one being in May and o better despite 3 replacements. Have thanked my niece and told her to send a £10 to my brother so he can visit a supermarket next time.
Positive....complaints staff were apologetic and it must keep them in work.My daughter ordered some letterbox flowers for me after having a bad week , I’ve had similar before and afte4 allowing these to wake up have been fine. These from Next did not wake up the6 we’re dead , absolutely awful and I rang the customer service up and they promised to deliver new flowers plus chocolates, of course these never appeared , such shoddy customer service, will never buy anything in Next again , pity they as a company didn’t go down the Swanny as so many more shops have done this last 16 moths they dont deserve our custom , please don’t find yourself in my situation upset, angry and sad for my daughter who is gutted by this experience
A gift
Had a thank you gift of flowers off my son and wife, one was broken two looked dead and the card off them was soaking wet.
Wished they hadn't wasted money.
Shame they tried to do something nice for me for next to let them down
About Next Flowers
A beautiful bouquet is flowers is a great present to give at any occasion. But where can you find the best flower provider? One of the shops that you can go to is Next Flowers. But what kind of company is this? What will the quality of their flowers be? Will their bouquets look anything like the pictures on the website? How long will flowers last? Will the flowers be delivered in time for the special occasion? Will the plants survive the delivery process? And what will the people at their customer say if you admit you are not completely satisfied? Will they do their best to help you out? These questions can best be answered by people that have already ordered flowers or plants at Next Flowers. Read their reviews, full of their experiences, remarks, comments and personal opinions, to get some impression of what kind of shop Next Flowers really is.
About Next Flowers
Next Flowers is an online florist and plant supplier. They want to provide you with the best quality flowers. Therefore, they work directly with UK growers and worldwide growers. They select only long lasting blooms. They offer flower bouquets for every occasion. They offer bouquets to celebrate a birthday, anniversary, new baby, friendship or new home, but also so express your sympathy or to say “get well soon”, “thank you”, “I’m sorry” or “congratulations. They also offer various indoor plants, outdoor plants and standard trees. Examples are their Orchid arrangement, bay tree, large outdoor barrel, olive tree, outdoor wooden barrel, Calla Lily, mixed planter, winter watering can and other plants. They also have a category of wine gifts. This collection contains white wine, red wine, spirits and sparkling and includes a red wine hamper, rose wine hamper, gin & tonic hamper and prosecco hamper. If you don’t know what flowers, plant or wine to give, Next Flowers also offers a gift card. With this gift card, the recipient can chose his or her own gift.
Services of Next Flowers
All the flowers and plants on Next Flowers’ website can be ordered online. Just skim through their website, select a flower arrangement that you like and place it in your online shopping basket. If you have completed their payment instructions, Next Flowers will send the flowers or plants to your home. If you need any help because you run into some problems, you can contact Next Flowers’ customer service department. They will try their utmost to help you out.
Complaints, Compliments and Tips for Next Flowers
Have you ever given flowers from Next Flowers? Or maybe you ordered some plants for your own home. In either case, w would love to hear your thoughts in this company. How accessible do you think their website is? How long did it take before your flowers arrived? Are you satisfied with the say their delivery service handled the bouquet? And what do you think of their customer service department? Please write a personal review and tell us all about your experience with Next Flowers.
How will a bouquet from Next Flowers really look like? Read customer reviews about their flower arrangements, flowers, indoor plants & outdoor plants
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Contact Information
Next Head Office, Desford Road
LE19 4AT Leicester
United Kingdom
Categories Next Flowers
Services | House & Garden Reviews & Experiences
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Last update: November 2024
Review with most votes
Next flowers is the best onlin
I have heard about them from few of my colleagues who has ordered a quite a large amount of flowers for their some surprise party to one their retiring senior. I saw pictures, ... Read onBy: Daisy Brown