Next Flowers

All reviews

Next Flowers

23% Would buy here again

Reviews, complaints & experiences Write a review

Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!

Spotlight: What are our customers saying?

D
Denise Barlow
Just had these arrive for my birthday from my daughter. It was absolutely disgraceful. The card was all crumpled, the soil was all over the flowers and in the box. Some of the petals had dropped of...Read on
J
Janette Richardson
£30 for something that looked like a 9pm garage £8 bunch on valentines day. Soaking wet from being thrown in the back of a delivery van with every other delivery....water leaked out so even card wa...Read on
T
Tina Hill
Had a thank you gift of flowers off my son and wife, one was broken two looked dead and the card off them was soaking wet. Wished they hadn't wasted money. Shame they tried to do something nice f...Read on
K
K
Absolutely gutted!! Went off a recommendation from some nurses, maybe they had a massive discount that's why they were raving about Next because the flowers certainly aren't anything special. Paid ...Read on
A
A Leech
I order the flower crate for a gift that was delivered today 30/03/2021 and I have never been more disappointed with any order in my life! I only wish I could share photos of how bad the product ...Read on

All reviews (22)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Lily plant, balloon and chocolate package

    Just had these arrive for my birthday from my daughter. It was absolutely disgraceful. The card was all crumpled, the soil was all over the flowers and in the box. Some of the petals had dropped off. Even the bow wasn't fastened on the cellophane. The box was just left on my doorstep in the rain so I found a soggy box to come home to. I'm heartbroken as my daughter's a single parent and saved to buy me these. They were absolutely shameful. I wouldn't recommend anybody waste their money on these


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Happy Birthday Gift Bag

    £30 for something that looked like a 9pm garage £8 bunch on valentines day. Soaking wet from being thrown in the back of a delivery van with every other delivery....water leaked out so even card was fit for bin. Wilting 3 roses, 2 chrysanthemums and 3 snap dragons in a bit of greenery....not great value even if alive. Squashed into a narrow box giving a sat on shape.
    The second order in a year 1st one being in May and o better despite 3 replacements. Have thanked my niece and told her to send a £10 to my brother so he can visit a supermarket next time.
    Positive....complaints staff were apologetic and it must keep them in work.

    My daughter ordered some letterbox flowers for me after having a bad week , I’ve had similar before and afte4 allowing these to wake up have been fine. These from Next did not wake up the6 we’re dead , absolutely awful and I rang the customer service up and they promised to deliver new flowers plus chocolates, of course these never appeared , such shoddy customer service, will never buy anything in Next again , pity they as a company didn’t go down the Swanny as so many more shops have done this last 16 moths they dont deserve our custom , please don’t find yourself in my situation upset, angry and sad for my daughter who is gutted by this experience


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    A gift

    Had a thank you gift of flowers off my son and wife, one was broken two looked dead and the card off them was soaking wet.
    Wished they hadn't wasted money.
    Shame they tried to do something nice for me for next to let them down


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Lipsy pomegranate gift bag

    Absolutely gutted!! Went off a recommendation from some nurses, maybe they had a massive discount that's why they were raving about Next because the flowers certainly aren't anything special. Paid £35 for a bunch of flowers worth less than a tenner. Hardly "in bud" more like past their best. Don't be fooled by all the fancy packaging making them look impressive. They really aren't. DPD delivered them and it was too much effort for them to knock on the door. Poor service all round.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Flower crate

    I order the flower crate for a gift that was delivered today 30/03/2021 and I have never been more disappointed with any order in my life!
    I only wish I could share photos of how bad the product was, it came in a thin cheap handled basket. With a few scraggly pink Rose's and nothing close to what was advertised in their photo that was advertised. All the soil was out of the poor display and in the delivery box. I was so upset and embarrassed to have sent this to someone as a gift. I have emailed and asked for a refund.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    The chateau flowers

    Flowers arrived late and all broken/ dead. The card for the flowers was a crumpled bit of paper.

    Very poor Next Flowers


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Gift

    Was sent these as a gift. Absolutely dreadful. My £5 bunch of flowers from Tesco was so much better. Disappointed for the person who sent these in good faith. I would usually trust next but will never order gifts from them now


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Delivered November 1st

    Please do not order from Next Flowers.. I ordered for my mother in laws birthday, as we live overseas I have used many flower delivery services and this was my first time using next,,, I was completely appalled at the difference of what I ordered and what arrived,, the whole bouquet were dead , when we complained next sent another two days later , they were a little better but still not what I ordered and absolutely not worth anything near what I paid...
    I was totally embarrassed that I sent these for a birthday. Disgraceful , terrible service !!!

    cialis reviews

    buying cialis online safely


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Bouquet

    My niece ordered chateau flowers for me to cheer me up.. presentation lovley. But after two days started to wilt day four in the bin.. meanwhile the aldi one are seven days old and still going.. most disappointed.. mostly for my niece who spent her money on them.. wouldn't recommend


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Hebe

    Ordered online process quick and easy.Flowrs did not arrive on the day .Rang the number stated in the email.It asked me to press 1for flower orders or queries re delivery.I got through to a lady who said it was not flowers and transferred me to Customer Services.This happened 3 times.I asked the lady to speak to a manager.She pit me through.She said the flowers had not been delivered they were with DPD and would be delivered tomorrow (Sunday ).I questioned this and she said she would speak to her manager.Next then rang me back,as I requested a call back. a lovely man who is a credit to Next looked into the order and said it was likely to be Monday they ere delivered.He was very good and arranged some more flowers as an apology for my friend.They missed her birthday.Absolute shambles the guybsaved the day will never use next again for any purchase.Will stick to Seranata M and S and Bunches for flowers I future


Others also viewed

Clare Florist brand logo for reviews of online shopping for Florists products

Clare Florist

1 reviews

Lots of people love a bouquet of flowers. They can really brighten up your house and give it a homely feeling. That is why they are a popular gift ...

Prestige Flowers brand logo for reviews of Florists

Prestige Flowers

2 reviews

If you want to adorn your home with a bunch of roses or a nice bouquet of hyacinths, there are many places you can go to, even if you narrow it dow...

Post-a-Rose brand logo for reviews of Florists

Post-a-Rose

2 reviews

Are you looking to send a special someone some flowers? Are you unsure of where to source flower deliveries in case you cannot ensure their qu...

Flower Station brand logo for reviews of Florists

Flower Station

2 reviews

Flowers are the kind of items that can really brighten up your house and garden. And they are also popular gifts. That’s why there are many s...

Next Flowers

A beautiful bouquet is flowers is a great present to give at any occasion. But where can you find the best flower provider? One of the shops that you can go to is Next Flowers. But what kind of company is this? What will the quality of their flowers be? Will their bouquets look anything like the pictures on the website? How long will flowers last? Will the flowers be delivered in time for the special occasion? Will the plants survive the delivery process? And what will the people at their customer say if you admit you are not completely satisfied? Will they do their best to help you out? These questions can best be answered by people that have already ordered flowers or plants at Next Flowers. Read their reviews, full of their experiences, remarks, comments and personal opinions, to get some impression of what kind of shop Next Flowers really is. 

About Next Flowers
Next Flowers is an online florist and plant supplier. They want to provide you with the best quality flowers. Therefore, they work directly with UK growers and worldwide growers. They select only long lasting blooms. They offer flower bouquets for every occasion. They offer bouquets to celebrate a birthday, anniversary, new baby, friendship or new home, but also so express your sympathy or to say “get well soon”, “thank you”, “I’m sorry” or “congratulations. They also offer various indoor plants, outdoor plants and standard trees. Examples are their Orchid arrangement, bay tree, large outdoor barrel, olive tree, outdoor wooden barrel, Calla Lily, mixed planter, winter watering can and other plants. They also have a category of wine gifts. This collection contains white wine, red wine, spirits and sparkling and includes a red wine hamper, rose wine hamper, gin & tonic hamper and prosecco hamper. If you don’t know what flowers, plant or wine to give, Next Flowers also offers a gift card. With this gift card, the recipient can chose his or her own gift.


Services of Next Flowers
All the flowers and plants on Next Flowers’ website can be ordered online. Just skim through their website, select a flower arrangement that you like and place it in your online shopping basket. If you have completed their payment instructions, Next Flowers will send the flowers or plants to your home. If you need any help because you run into some problems, you can contact Next Flowers’ customer service department. They will try their utmost to help you out.

Complaints, Compliments and Tips for Next Flowers
Have you ever given flowers from Next Flowers? Or maybe you ordered some plants for your own home. In either case, w would love to hear your thoughts in this company. How accessible do you think their website is? How long did it take before your flowers arrived? Are you satisfied with the say their delivery service handled the bouquet? And what do you think of their customer service department? Please write a personal review and tell us all about your experience with Next Flowers.

How will a bouquet from Next Flowers really look like? Read customer reviews about their flower arrangements, flowers, indoor plants & outdoor plants