ASDA Car Insurance Reviews

: 19
84% Would buy here again

Most relevant positive review

  2024-05-30
Quick and easy purchase
Getting car insurance from them was so easy. The website was really easy to use and I didn't...Read on
Jessica

Review with most votes

  2023-12-20
Stop Fraudulent Payments
Could you please provide customers with a way to challenge payments they believe are fraudulent? ...Read on
Bailey

Reviews (19)

  (13)

 (3)

  (3)

  (0)

  (0)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Quick and easy purchase

    Getting car insurance from them was so easy. The website was really easy to use and I didn't have any problems going through the process. They kept me updated all the way through, so the communication was top-notch. I was really happy with the whole experience.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Car insurance purchase

    I've just sorted out my car insurance and I must say, I was pretty pleased with how it all went down. Ordering the insurance was easy peasy and the website was simple to use. The customer service lot were really great - they knew their stuff and were quick to respond to all my questions. The price of the insurance was good too, giving me good coverage for what I paid. And the insurance documents arrived quickly, so I had everything I needed on time. All in all, I'm happy with the car insurance company I chose.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Quick and easy application process

    Getting car insurance sorted was so easy. They gave me the thumbs up super quickly, and the advice they gave me afterwards was really useful. The app is dead easy to navigate, so you can sort your account on the move. All in all, it was a top experience.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Easy App setup

    The app is really easy to use and it has all the features you need, like buying stuff in real-time, getting monthly statements, and transferring points to a savings pot. It's brilliant!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Travel money pick-up

    So, listen to this - I rocked up to pick up my travel cash, but the booth had finished early for training. No one bothered to give me a heads up, so I ended up wasting my time for no reason. Had to make a return trip the next day all because of their mistake.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Travel insurance

    I always make sure to get travel insurance from them because my mum once had an issue in Spain and they really helped her out. They're affordable, user-friendly, and their customer service is top-notch. I would definitely recommend them.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Easy setup

    I thought the online system for arranging my car insurance was really easy to use. It would be even better if I didn't have to keep switching on Google Maps to do it. All in all, it was a great experience.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Travel Insurance Purchase

    I just bought travel insurance from this company and I have to say I was really impressed with the level of cover they offer. The policy was only about half the price of others I saw on comparison sites, so it's really good value. This is actually the third year in a row that I've gone with them for my travel insurance, which shows how good their service is.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Car Insurance

    I bought car insurance from this company recently, and I have to say, it wasn't the best experience. The whole thing was a right pain, took up so much time and was just plain frustrating. The customer service wasn't great, and it was such a mission to get any help at all. Plus, the prices just didn't measure up to what other insurance companies were offering.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    credit card help

    I had a bit of trouble with my credit card at the beginning, but I received plenty of helpful assistance both online and over the phone. The app is also very user-friendly.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Easy to use, gain points

    I really like using this company because it's just so easy to find my way around and I can earn points on my card. It's great, you know, getting a little bonus just for using their services. Every time I deal with them, I feel like I'm getting a little extra something.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Quick and easy insurance purchase

    The website was really easy to use and I found the prices to be really good. I've bought insurance from them loads of times and it's always been great!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Credit card purchase

    I'm really thankful for the credit card services Asda has given me. Everything went really smoothly and efficiently, so now I feel more secure knowing I've got a reliable option for my daily spending. It's really put my mind at ease about managing my money, especially if my pay is ever delayed. I'm grateful for the convenience and peace of mind that having their credit card brings.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Car insurance

    The person who sorted out my car insurance was absolutely lovely! They really paid attention to what I needed and made sure I got the best deal out there. They took their time with me and were so friendly and helpful. I wish all customer service folks were as great as they are. Just keep being awesome!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Credit card application

    I applied for a credit card with your company recently, but it's been three weeks and I still haven't received my card. I've reached out to customer service twice, but I haven't received a helpful explanation or solution yet.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Car insurance

    I thought getting car insurance was dead easy and hassle-free. Their website was so simple to use, and I could check out different options easily before choosing one. The terms and conditions were clear as day, no problems understanding them. I felt really sure about my choice and liked how easy everything was. If I had a question, the customer service folks were quick to respond and gave me all the info I needed.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Car insurance

    Their car insurance service is a complete nightmare. The communication is beyond dreadful, the claims process is a total joke, and it's almost impossible to get a straight answer from anyone. I wouldn't even suggest this service to my worst enemy.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Stop Fraudulent Payments

    Could you please provide customers with a way to challenge payments they believe are fraudulent? It would be really useful to have a shortcut or stop button for direct communication. Apart from this one issue, I must say the service is really good. Thanks, Ahsan Rashid.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Reliable Insurance Company

    Though I have already have one car insurance with Axa for my Toyta SUV but this time to know differences I have taken out Insurance for my Chevrolet from ASDA
    To be frank nothing additional or different
    But market response is very positive in terms of claim settlements.
    There are some extra expert suggestions to minimize burden of budget they give as an option to every customer ..In fact this is a plus point.


Others also viewed