Sheilas Wheels - Overall Rating based on 23 reviews
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Car insurance purchase
The website was really easy to use and simple to get around. Although, I did come across a small problem when trying to pay at the end of my order. In the end, I went with a more pricey insurance option instead of a few cheaper ones once everything was in my basket. I decided to go with Sheila's Wheels because of their good reputation and recent awards. I'm really hoping that choosing them turns out to be a smart move in the end.
Car insurance policy purchase
I had a really good customer service experience with the company when I chatted with them online. The rep was great at answering all my questions and giving me the info I needed. But now I'm stuck because I haven't received my policy document by email, even though they said it would only take 5 minutes. It's been over 24 hours now and I can't check my account or log in because I haven't got the secure code they sent. I've tried going through the log-in process again as they suggested, but the email to access my account still hasn't arrived. Just to be clear, this problem isn't because of anything I've done wrong.
Car insurance purchase
I had such a great experience with the service I received - it was absolutely exceptional. The whole process was really straightforward and hassle-free, especially because I had all the info I needed right there. Uploading and downloading documents was so easy, it made everything really convenient and efficient. I would absolutely recommend this service to anyone else.
Competitive insurance policy
Sheila's Wheels gave me a good price for my insurance policy, but it went up a bit when I added on some extras that I'd had before. Everything went smoothly, but I didn't actually talk to anyone in customer service. The real challenge will be if I ever need to make a claim, but we'll have to wait and see for that.
Online car insurance purchase
I just bought my car insurance online and it was really simple and easy. The website was easy to use and I could compare different policies and prices without any trouble. I liked that they kept me informed throughout the process and gave clear information at every stage. It was a nice surprise to see that my insurance was one of the cheapest on comparison sites, and it offered good cover too. All in all, I was really happy with my experience with Sheilas Wheels.
Car insurance
I hopped online to sort out my car insurance and it was mega easy! Literally only took me a few minutes to get everything sorted. The website was dead simple to use and I'd definitely recommend it to my mates and family.
Quick and easy purchase
Buying everything I needed was a breeze, and the price was much cheaper than my previous insurance.
Frustrating purchase experience
I usually don't leave reviews, but I had to share my recent experience. It was far from smooth sailing, let me tell you. The website was a complete nightmare - constantly glitching and kicking me out of the quote process. It took me four tries before I could finally buy the policy. And don't even get me started on trying to call their helpline. It felt like I was stuck in a never-ending loop of being sent back to the comparison site and then suddenly getting disconnected. It was incredibly frustrating and such a waste of time. Overall, I was hoping for a straightforward and stress-free experience, but sadly, that was definitely not the case for me.
Car insurance purchase
I recently bought car insurance from this company and I have to say it was a pretty decent experience. The prices were good and the website was easy to use. The checkout process went smoothly, although I did come across a few technical issues as the website crashed three times while I was trying to make my payment. It was annoying, but I eventually managed to finish my purchase. The service was fine and I got my insurance policy without any delays.
Car insurance online purchase
As first-time users of online car insurance, we were a bit cautious to begin with. However, we found the website easy to use, with clear details given. Our documents came quickly and were all correct, which made us feel confident in the service being offered. The price we got was good value, and we were happy to go ahead with our purchase. All in all, our experience as new customers was good and we were satisfied with the level of service given.
Car insurance purchase
I've just bought car insurance online and had a bit of trouble trying to get into my account on the website. No matter how many times I tried, I couldn't log in and kept getting the same error message telling me to try again later. It was pretty annoying, so I ended up phoning customer service. On my first call, I had to wait for 35 minutes but got disconnected as soon as someone picked up. So, I tried again and spent another 25 minutes on hold before managing to sort everything out in the end.
Car insurance policy
I just bought car insurance from this company and my rep is Silvestre from STERN Fleet Consultancy & Accident Claims Management. I gave Silvestre all my personal info, even my bank details. But, I'm having trouble logging into my account here. Then, out of nowhere, I got a notice saying my insurance was cancelled for fraud! I've lived in England for ages, so this accusation is really offensive and uncalled for. I'm not that great at English, so I asked nicely if someone could help me translate this into Brazilian Portuguese. Thanks for paying attention and helping out.
Insurance quote request
I've been a customer of this company for a long time, and I've always been happy with their services. However, when I tried to get an insurance quote for a new customer who happens to be a family member, I was really let down. The online quote system wasn't working properly, and there wasn't even an option to talk to someone on the phone. Even the live chat couldn't help me out. This whole experience was so frustrating that it's actually put off a potential new customer, and maybe even more in the future. It seems like moving all services online and getting rid of phone quotes was one of the worst decisions they could have made.
Renewal of car insurance
I was really happy to see a good rate for my car insurance policy for next year, especially as I've been a customer before. Filling out the questionnaire was simple and straightforward. I used to be a customer for a few years, but ended up switching to a different insurance company because the price went up. I think it's important for companies to appreciate customers who stick with them and don't make claims, like me.
Easy online purchase
Simple questions asked and found the best price. I can't give a rating for the company as I'm not sure about the claiming process, but hopefully, I won't need to do that!
Car insurance renewal savings
I thought I'd go with this new insurance company for my car insurance renewal because they gave me a quote that was loads cheaper than what I'm paying now. Their perks seemed about the same as what I already get, so it seemed like a good move. I usually stick with the same insurers year after year, but I'm always up for a change if it means I can save a bit of cash. My policy hasn't kicked in just yet, so I can't really say much about their services until then.
Car insurance purchase
I needed to find car insurance that wouldn't cost me an arm and a leg, so I chose this company because they had good options at competitive prices. Their website was easy to use, which made getting the right insurance simple. I got all my paperwork quickly and setting up my account was straightforward. I'd definitely suggest this company to anyone looking for car insurance.
Online purchase
I thought the website was really easy to use and navigate. Having the products broken down into sections made it so much simpler for me to choose what I wanted, and the instructions were straightforward and easy to understand. All in all, buying what I needed was a quick and straightforward process, just as the title said.
Car Insurance renewal
I was really annoyed to find a sneaky cancellation fee at the end of my policy. I didn't see any clear notification about this fee before, which made me feel like I was being taken advantage of. It also explained why it was so hard to say no to saving my card details for future payments. I'm not impressed with this lack of transparency.
Payment Difficulties
I was really irritated trying to make a payment on the website. I couldn't understand why I had to fill in all the fields, especially when some of them didn't even seem needed. It stressed me out and wasted so much of my time.
Review with most votes
Household insurance
When trying to make a claim on my household policy when my car was stolen (I was claiming for equipment in the car), I was told that, as there was no evidence of the car being b... Read onBy: Graham Hansen