Aviva Car Insurance - Overall Rating based on 23 reviews
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Car insurance policy renewal.
I found the online platform really frustrating because there were technical issues when I was trying to make a purchase. Things like my password not working, the session timing out, and error messages popping up meant it took way longer than it should have.
Online car insurance purchase
The website was really easy to use, and I managed to buy car insurance online without any hassle. Though, I did find a bit misleading information on the front page about breakdown cover. It looked like it was part of the package, but turned out to be an extra expense. Nevertheless, overall, the whole process was smooth and simple.
Car insurance renewal, Money Super Market, Aviva quote
I used Money Super Market to look for some car insurance quotes because my current policy was up for renewal and the price had gone up quite a bit. After looking at a few quotes, I found that Aviva seemed like the best option for what I needed. Applying was easy and I could sort out my insurance for my car online without any hassle. I really liked how quick and simple Aviva's service was.
New joint insurance policy
My partner and I recently decided to set up a joint insurance policy with a well-known company. At first, everything seemed fine and the agent was really helpful in cancelling our old individual policies and assuring us of a refund for the money we were owed. However, we soon realised that the agent cancelled the wrong policy, which caused a lot of confusion and frustration. We tried emailing the company through different channels to fix the mistake and get our correct policy back, but all we got was a generic response telling us to call them. It was disappointing and inconvenient to receive such unhelpful customer service. To make matters worse, when we asked about getting a quote for content insurance that included a valuable item, they just told us to call instead of giving us a straightforward answer via email. The whole process was more difficult and time-consuming than it needed to be because they weren't proactive with their assistance and insisted on phone communication.
Quick and straightforward online car insurance quote
I've just used an online platform to get a car insurance quote and I was pleasantly surprised by how easy and quick it was. I saved a lot of time because I didn't have to chat with an agent about what I needed. The best bit was that the quote I got was really good value. At first, I was worried that they hadn't asked about my no claims bonus, but they did take it into account in the end, which was a relief.
Easy online quote and purchase
I recently got a quote online and completed my purchase through the website. I was really impressed by how easy and straightforward the process was. The website was nicely designed, and everything was laid out clearly. I liked that they explained all of the additional options, and I had the choice to accept or decline them. From getting a quote to accepting and receiving my renewal documents, the whole experience was smooth and efficient. One of the main reasons I decided to switch to this company was because of the significant cost savings. My previous insurance provider wanted to hike up my annual policy by over £400 for the upcoming year, but with this new policy, I'll only be paying half of that amount. I'm really happy with the service and the money I've saved. A big thank you to the team behind the scenes.
Lengthy repair process
This company is a nightmare to deal with. My car had minor damage, but it's been an unbelievable 9 months since I've had it back. When I finally picked it up, I found out that the brakes don't work properly, which is just not on. The customer service is appalling - I spend ages on hold before being passed around different unhelpful departments. I don't get any updates unless I make the effort to call, and my business has really suffered because of it.
Reasonable price, straightforward policy
The cost for the policy I went for was fair and the choices available were easy to understand. It wasn't hard to grasp and buy the policy.
Savings on car insurance
I've just changed my car insurance company after sticking with the same one for ages. The price they wanted to charge me for renewing was crazy high, so I thought I'd look around for something more affordable. I found this awesome deal with my new insurer that was way cheaper than what my old one was asking for, even after they dropped the price when I haggled with them. Switching over was an easy decision, and I'm really happy with the service and coverage that my new insurance company offers.
Cheap car insurance
The website was really simple and straightforward to use, and the prices were just amazing, especially with everything going up in price at the moment.
Renewal of motor insurance
I just sorted out my car insurance with this company and I was really happy with how cheap they were compared to others. I always want to get a good deal so I was pleased with how reasonable their prices were for such a great product. The customer service was brilliant too - the staff were really helpful and talked me through all the different choices so I knew I was making the right decision. All in all, I was really pleased with how it all went down.
Car insurance renewal
I dreaded renewing my car insurance each year, but this time it was surprisingly easy and straightforward. I managed to get a better price that was even lower than what I paid last year with my old insurer. All in all, I was really happy with how it went and would definitely suggest it to others.
Purchased car insurance online
Buying car insurance online was really simple and quick. The website was easy to use and I could easily enter all my details and choose any extra options I wanted. I had already put most of my information into a comparison site earlier, so all I needed to do was double-check a few details and add my payment info. After finishing everything, I got my account set up and was told my documents were being sent out. I was pleased to see that the insurance was actually cheaper than what I had before, with a lower excess, the same mileage, and the same coverage.
Car insurance renewal
I reckon I was being clever by sorting out my car insurance early, like Martin Lewis suggested. But, turns out I ended up having to cancel it because I found a better deal with a different company. Aviva gave me a decent renewal quote and were really helpful when I had an accident that wasn't my fault. I wish I hadn't followed Martin Lewis' advice and avoided that whole hassle with the other company.
Major problem with car insurance
I need someone higher up to help us with our car insurance problem. We've been trying to sort it out, but nothing much has changed. We might have to involve the insurance regulators soon. It's really important that someone important from the company talks to us soon to fix things. We're giving Aviva one last chance to work things out with us properly.
Easy car insurance purchase
Buying car insurance was a breeze, the website was really easy to use with all the info laid out clearly. I did have to go back to my quote a few times, but it was simple to find and easy to understand each time.
Renewing insurance policy
I've been spending ages sorting out my car insurance renewal – not the smoothest process, that's for sure. Every time I rang up, my premium suddenly shot up, and when it came to paying up, the price even increased further. It infuriated me so much that I made the decision to switch to a different provider for a better deal. The customer service at my old insurance company was absolutely shocking – they clearly didn't care much about the little details.
Fair pricing for car insurance
When you're on the hunt for car insurance, it's important to think about more than just the price. I gave Aviva a go for a quote and I was quite impressed with how reasonable their prices were. Nowadays car insurance can cost an arm and a leg, so it's really important to find a provider that gives you a good deal. Aviva not only had fair prices, but their coverage and benefits were top-notch too.
Car insurance purchase
As someone who uses this car insurance company, I've found their service to be really good when it comes to managing policies and claims. The staff were really helpful and guided me through everything smoothly. The website is easy to use and has all the info you need. I'm happy with the support and communication I've received.
Went with this insurance company
I had loads of options when choosing my insurance, but I went with this one. The whole buying process was really straightforward, even though I'm not great with technology. I would definitely recommend it to my friends. It's definitely worth shopping around for a good deal - I saved £85 compared to my old insurance, even with the extra things I included. I'm really pleased with it!
Review with most votes
Depends on the deals one looki
Just got them , last week.. I was planning to secure my car by insurance. They quoted me about some of their plans. SAW Some great deals however didn' t work for me, but I th... Read onBy: Sylvia