ALLSAINTS Reviews
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Refund issue
They just don't seem bothered about refunding my money, don't think they care about us customers. Can't even give them a ring, gotta wait ages for an email back. Been waiting 5 weeks for my refund since sending the return, getting really annoyed now. Won't be buying from them anymore, not worth the hassle. Clothes are pricey but the customer service is shocking, feels like they don't even have a customer service team.
Express delivery disappointment
I bought two t-shirts and paid extra for fast delivery, hoping to get them quickly. But, it's been a week now and still no sign of my order. Feeling annoyed, I contacted customer service for help. I felt a bit better when I got two responses about my issue, but I was disappointed when the ticket was closed without any solution or follow-up. I really like the clothes from this brand, but the bad customer service has put me off. My AllSaints order number is 3690524.
Online jacket purchase
I bought a jacket from your store online not long ago. Sadly, it doesn't fit me well and the quality isn't what I expected. I tried to send it back because of these problems, but there was a system error when I tried to register the return. I've contacted customer service for help, but so far, I haven't got any assistance to sort out this problem.
Recent online purchases
I've bought some stuff online recently and I've been a bit disappointed with the whole experience. I returned a few things to get my money back, and most of them were sorted quickly, but one item wasn't. I've tried getting in touch with customer service through email and chat, but no one's got back to me. It's just frustrating not being able to talk to someone and sort out the problem with the missing refund.
£200 refund issue
Hey everyone, let me tell you about my recent experience with the worst customer service I've ever encountered. So, I returned a £200+ item on January 8th, asked for a refund, and what do you think happened? Absolutely nothing. No response at all. Can you believe it? So, I took it a step further and sent them an email on January 30th, even attached the proof from the Post Office showing that I returned the item. Still, not a word from them. Can you imagine? It's just unacceptable. And their 'BOT' service? It's like talking to a brick wall - no help at all. Their clothes are nice, but when it comes to getting your money back, it's a nightmare. Trust me, do yourself a favour and steer clear of them like the plague.
Review with most votes
Best place to shop for mean,wo
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