Alpine Trek - Overall Rating based on 21 reviews
Featured Reviews
Reviews (21)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Camping tent purchase
The product description for the camping tent I bought was totally wrong on the website. It said the tent had certain features which it didn't actually have. Despite me telling the company and complaining, it took them ages to fix the issue. It was not the easy shopping experience I was expecting and left me feeling annoyed and tricked.
Quick international delivery, accurate products, easy returns and refund process
My experience with Alpine Trek was actually pretty good. I was quite surprised by how quickly my order arrived from abroad, only took 6 days. The items I received were just as described and seemed to be of good quality. The only problem I had was that one item was the wrong size, so I had to send it back. The return process was easy though, and I got a fair refund. It would have been nice if they offered exchanges for sizes instead of just refunds. But overall, I was happy with Alpine Trek.
Down jacket for expedition
I was really looking forward to getting my hands on that down jacket for my trip to Aconcagua, and let me tell you, it did not disappoint. The advice I got from the staff was so helpful in picking out the right jacket for me. The website was super easy to use, making ordering a piece of cake. I also liked knowing that if the jacket didn't fit, I could easily return it. The quality of the jacket was even better than I expected, holding up really well on all my adventures. All in all, I couldn't be happier with my purchase and the great service I received.
Cycling shorts
I recently bought a pair of cycling shorts from this outdoor gear shop, and I have to say I was really impressed with the range they had in stock. Being a keen cyclist, I was specifically after a certain brand known for its quality and durability, and this was the only store in town with a wide selection to choose from. The staff were very knowledgeable about the products and gave me all the details I needed to make the right choice. The shorts are top quality and I've already seen a big difference in my performance on the road. I'll definitely be going back to this store for all my outdoor gear in the future.
Sleeping bags, tent, and hiking boots
I ordered a sleeping bag, tent, and hiking boots, but when I got my stuff, the order was incomplete! It took ages for them to send it out, and when I messaged them about the missing items, they totally ignored me! Not cool, man.
Shoe replacement purchase
I had to get some new shoes to replace my old faithful pair that have served me well for years. I managed to find a website that stocked the exact model, colour, and size I was after, and that's where I found this retailer. I was pleasantly surprised by the great price and the reasonable shipping costs, and it was really easy to place my order. The shoes arrived quickly and in perfect condition, even better than I had hoped for. All in all, I'm really happy with the service I received and I would definitely suggest this retailer to anyone else looking for shoes.
Online purchase delivery to Ireland
My recent experience with the online purchase delivery to Ireland from Alpine Trek was incredibly frustrating. I'd been really looking forward to my delivery for 11 working days, but it just never turned up. I tried contacting customer service several times to check on my order, and every time I got pretty unhelpful responses. The first time I called, they said I was being impatient, which was quite disheartening. Then, on the second call, they told me their systems had crashed and promised a callback within an hour, but it never came. Today, when I called again, they said they couldn't find my order and the only thing they could do was offer me a refund, which might take weeks to process. The lack of organisation and communication from their end was really disappointing, and I felt pretty let down by the whole thing. All in all, the customer service I received was terrible, and I definitely won't be coming back as a customer in the future.
Awesome hiking gear
I got some really cool hiking gear delivered really fast. It's only the second time I've ordered from this place, and both times have been spot on. I'll definitely be ordering from them again. Alpine Trek is a great store for outdoor gear.
Discounted hiking shoes
Let me get straight to the point - I managed to snag myself a great deal on a pair of hiking shoes. At first, I was a bit unsure and thought there might be a catch. But it turns out, everything went smoothly with the order, the delivery was quick, and the shoes were exactly what I was looking for. I've been hunting around for a bargain like this for ages, and I finally hit the jackpot. The quality is brilliant, the fit is spot on, and the price couldn't have been better. I feel like I've really lucked out with this steal. Big thanks to Alpine Trek for going above and beyond my expectations!
Scarpa shoes
I recently bought a pair of hiking shoes from this outdoor shop and I have to say, I am really impressed. The shoes came in the correct size and arrived when they said they would. The size chart on the website was really useful in making sure I got the right size, and when they arrived, they fit perfectly. The quality of the shoes is fantastic – they're comfy, durable, and give good support for long hikes in the mountains. I'm really pleased with my purchase and I would definitely recommend this shop to other outdoor lovers.
Hiking trousers purchase
I bought some hiking trousers from this shop recently, and I'm really pleased with how it all went. Ordering them was easy peasy, no stress at all. The service was great, and I got my package super quick. I was chuffed to bits to see my order waiting for me at my door one morning. The prices were fair, and I reckon I got good bang for my buck. All in all, I'm well happy with what I got and I'll definitely be getting more stuff from this shop. If I had to make a teeny suggestion, it would be to add more colours for the trousers I got. Cheers!
Walking zip trousers
I recently bought a pair of walking zip trousers from this company, and I have to say, I am pretty happy with the quality of the product. The trousers are really well put together and seem like they'll last a good while, which is great for when I'm out and about. The only downside for me was the sizing mix-up. They were meant to be women's size, but turned out to be unisex. This caused a bit of a problem as they were too big around the waist. However, I decided to keep them and just got myself a belt to cinch them in. The ordering process was simple and easy, and the delivery came right on time.
Easy ordering process
I had a fantastic time ordering from this outdoor gear store. The website was really easy to use, and I didn't have any problems placing my order. The delivery time they gave me was spot-on and my stuff turned up right on schedule. Overall, I loved shopping here and would definitely suggest it to anyone else.
Teak colored pants
I got these teak coloured pants and they arrived really quickly, which was great! But when I opened them up, the colour was completely different from what I saw online. I was expecting a dark beige, but it's more like an olive green. It's still nice, just not what I had in mind.
Quick and Easy transaction
I had a really good experience with this company. Ordering was simple and stress-free. The website was easy to use, and I found the product I was looking for without any problems. The customer support was brilliant - they answered my questions quickly and gave me useful information. The delivery was surprisingly quick, and my order arrived sooner than I thought. In general, I was really happy with this company.
Backpack purchase
I recently purchased a backpack from this website and I must say, I was really impressed. The description was accurate and the price was reasonable. You never quite know what to expect when ordering online, but this time everything worked out perfectly. The delivery arrived exactly when they said it would, which I was very happy about. All in all, I had a really positive experience with this purchase.
Hiking boots
I bought a pair of hiking boots from this company not long ago and I have to admit, I was really pleased. Ordering them was easy peasy and they arrived pretty quickly. The boots were just like how they were shown on the website, and the price was really good too. I was one happy customer for sure.
Backpack and hiking boots
I recently got a really cool backpack and hiking boots from this amazing online store, and I have to say, it was fantastic! The packaging was really secure, the items looked exactly like they did on the website, and the delivery was really quick with DHL. I am so pleased with my purchase and the whole process!
Lightweight and comfortable multisport shoes for hiking
I bought these amazing multisport shoes for hiking and they are honestly top-notch. They are super comfy, lightweight, and perfect for hiking in the mountains. They provide great support and cushioning for those long walks. The fact that they are so light makes it easy to wear them for long periods without feeling weighed down. I can't fault them, they really keep me comfortable during those long treks.
Hiking shoes for wife
I just bought a pair of hiking shoes for my wife and I have to say, I'm really happy with the service. The communication was spot on, the delivery was quick, and most importantly, the shoes fit perfectly. Big thank you to the team for being so efficient and doing such a great job. I'll definitely be coming back for more purchases in the future.
Review with most votes
Three products, two returned
I bought some stuff from Alpine Trek not long ago - ended up sending two of them back. But you know what? The whole thing went really smoothly and professionally. They kept me w... Read onBy: Max