Awesome Books Reviews
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lovely shopping experience from Britannia
I love reading a lot and I also buy novels and books to read, sometimes finding the right book to read can be challenging. However, a friend introduced me to Awesome books a platform that sells books at an affordable rate. I signed up with them and I get to search for the books I want, get their details and buy as much as I want to. I am satisfied so far with the product and services of Awesome books and will continue to use their services. I recommend Awesome books to book lovers who are looking for an online platform that gives them access to millions of books, textbooks, and novels at an affordable price.
books
i've used for the site on & off for years.
until recently i'd have said overall they're not too bad but their customer service is very poor!!
emails are not promptly addressed/answered, when they ARE, if there's a problem (such as damaged items being sent) in general, i've been offered 10% 'refund'(!!!) - which is NOTHING considering many other sites are more than happy to own & take responsibility for issues by fully refunding without return or very close to it.
unfortunately even with this raised with staff, they clearly don't seem to care.
customer retention & loyalty appears to mean nothing to them which is extremely strange from a business operational sense (to turn away customers so readily).
not impressed - they need to step up their game if they're going to last along with ... book sites that value customer service more.