Coolshop

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Coolshop

30% Would buy here again

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Spotlight: What are our customers saying?

J
Jeniefer penty
I really love buying new stuff and this place is the best place for those who is looking for something cool. they offer huge options, basically, this place is for games and toys but you can also ge...Read on
F
Frank kent
OK so at the moment it’s still early days for my two PS5 games to arrive as I only ordered them on the 24/11/21, The problem is Coolshop tell you that your items will be delivered by Royal Mail 48 ...Read on
S
S Roit
Very unfair- It seems to be a UK website and expect the delivery within the week. It doesn't mention anywhere that the UK website is actually from Denmark!!?!! It took far too long till my speakers...Read on
C
Christopher Harris
think they are rip off merchants and fraudsters. I ordered thinking they were a UK company but turns out they are Danish then didnt get my delivery at all. Messages about product being broken in tr...Read on
D
Dewald Meiring
NEVER AGAIN! First of all they use a U.K. domain, however they are not in the U.K. I had to wait three and a half weeks for delivery. When I contacted them of course they blamed it on Brexit. Iron...Read on

All reviews (10)

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    Cool place with cool stuffs

    I really love buying new stuff and this place is the best place for those who is looking for something cool. they offer huge options, basically, this place is for games and toys but you can also get various of kinds of stuff too. they offer huge options at a good price, also you will get the best brand quality and delivery timing. i think I am going to order something again from here very soon.
    what i really like, the variations they have. not just for games but beauty and other products as well. so yup, cool place for me. My first product that i bought from here was a headphone, which i got at very affordable price. not just that delivery was on time and the whole process was easy. i totally loved it.


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    Ps5 games

    OK so at the moment it’s still early days for my two PS5 games to arrive as I only ordered them on the 24/11/21, The problem is Coolshop tell you that your items will be delivered by Royal Mail 48 obviously giving the impression that your items will be delivered in 2 days time, this is all well and good but what people don’t realize is your item isn’t even in the UK to start with, once the item arrives in the UK it’s only then that the Royal Mail 48 comes into play, it could be 4-5 days before it reaches the UK, Coolshop are not explaining this to customers, I have purchased from Coolshop in the past but my items have always turned up around about 8-10 days time, Coolshop need to be clear about this.


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    wonderboom speakers

    Very unfair- It seems to be a UK website and expect the delivery within the week. It doesn't mention anywhere that the UK website is actually from Denmark!!?!! It took far too long till my speakers arrived.
    VERY DISAPPOINTING


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    deodurant spray.

    think they are rip off merchants and fraudsters. I ordered thinking they were a UK company but turns out they are Danish then didnt get my delivery at all. Messages about product being broken in transit by Hermes but impossible to contact or talk to Coolshop and thier customer contact system seems to be inoperative! No wonder they seem cheap, they just take you money and dont deliver!!


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    Philips Hue Lights

    NEVER AGAIN!
    First of all they use a U.K. domain, however they are not in the U.K. I had to wait three and a half weeks for delivery. When I contacted them of course they blamed it on Brexit. Ironically I ordered several items coming from other parts in Europe that all arrived within days. Please remove your U.K. domain if you can’t deal with deliveries to the U.K.


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    Ps4 video game

    It's a shame you can't give zero stars!!!
    I wish I had read reviews before purchasing from this website the negative reviews are all true and I will start a dispute with my bank to get my money back.
    I ordered a ps4 game it said 3 to 5 business days I decided to check on the website chat that my game was on its way I was told on Friday 27th it would arrive as I suspected it didn't.
    So I went back on the chat to ask where my game was to be told that they don't deal with delivery details on chat and I should email which confused me as I had spoken to an operator about my delivery a few days before.
    I have emailed and unsurprisingly just like the reviews I have heard nothing and I have still not received my order.
    Although its a genuine website, its a genuinely poor, unprofessional, scrupulous website.
    Also it's a Danish company not British so I'm unsure whether their orders are processed in the UK or not.
    But please people avoid this website it might be the cheaper option however you will receive no customer service no support and so far no item for your money


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    Coaster Planet - PS5

    If I could give zero stars, I would.

    I ordered a game on 22nd October. On 8th November I was told it had been dispatched. 17 days later and it hasn't arrived. Online chat exists only to tell you they can't do anything and give you the e-mail, which I haven't had a response from at all.

    If you try raising the issue on trustpilot (the ONLY place they actually care about) you get a copy/paste excuse conveniently blaming COVID. I find this odd, considering I was told to wait a few days, then a week, then 16 days, then 21 days, with no mention of why. This alleged COVID delay hasn't held up any other deliveries, and they didn't mention it once in the numerous times I reached out through their site.

    All their positive reviews look to be copied from each other, with many coming from very new accounts, in places you wouldn't expect to use a shop based in Denmark (U.S for example).

    I don't believe my order is coming and will be pursung the issue through trading standards and hopefully can be refunded through my bank.

    Avoid these scammers at all costs. Save yourself the hassle, seriously.


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    Blood pressure monitor

    Coolshop should have a 14-day right of return, but they don’t stick to it in real life. I sent the defective product back within 14 days, but Coolshop did not refund the money.


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    Blood pressure monitor

    The Coolshop online store sold me a Beurer blood pressure monitor, which turned out to be completely rubbish - it didn’t work at all. I got to read the multi-page instructions on how to send the piece of crap back. I followed the instructions and waited for many weeks for a refund (the second option was to switch the device to another similar one - No Thanks!). Eventually, I was sent a receipt for the refund, but the money itself was still not refunded. Instead, I heard that the package would be sent back to me and I would have to do the whole refund procedure again. The reason why the device was sent back, no one could explain. So, now we are at a dead end. I will not accept the piece of crap again and no refund will be made if it will not be returned (who guarantees that it will not be sent to me a third time - no one!). Coolshop brags about a free return, but the system clearly does not work and the customer's interests mean nothing to this online store. Be wise and choose a more reliable place to buy. There’s nothing cool, fun, or easy about this store!


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    Nilfisk - C-125.7-6 PC X-TRA - High Pressure Washer

    *BEWARE* DO NOT BUY ANYTHING FROM THIS COMPANY
    Absolutely useless company. Very long delivery times which they do not warn you about unless you chase them.

    They have sent me a pressure washer with a EU plug despite the fact I am in the UK. This renders the item useless as if I change the plug myself then the the pressure washer will not be covered under the manufacturer's warrantee. The manufacturer have confirmed with me already that the warranty wouldn't be covered as they don't recomend using a EU machine in the UK or modifying it to be used in the UK.

    Order number: 84180953

    Their Live Chat service keeps disconnecting before an agent even comes on to speak with you. There is no contact telephone number. The only way to contact them is via email. But emails go unanswered for days.

    As I had already waited 2 weeks for the item to arrive (they claim to be U.K.-based but items are sent from Denmark) and I cannot use the one they have sent, I have had to purchase an alternative from a U.K. store.

    I therefore want a refund and for Coolshop to arrange collection of the item to be returned, at their cost, but they have not responded to multiple emails.

    * AVOID ORDERING ANYTHING FROM THIS COMPANY AT ALL COSTS.*


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Coolshop

Those who have kids know that games and toys can be pretty expensive. So this mat rise the question where you can find the best place to find these toys and games. One of the shops that sells them is Coolshop. But are they the cheapest? And if they are, do they sell the same kind of quality that more expensive shops sell? After all, children are not always as careful with their toys as they should be. How long does it take for your order to arrive? And what will their customer service say if you have a complaint, problem or question for them to solve? Before you try this shop out for yourself, why not read customer reviews left by other parents? The experiences of these parents might help you to know what you are getting into when deciding to shop at Coolshop or similar stores like the multimedia store ShopTo.Net. That way you can make an informed decision to visit or avoid these shops.

About Coolshop
Coolshop is a toyshop. Originally Coolshop is a Danish company, but now they can be found all over Europe. They sell games and toys in various categories. They sell games and consoles for the Playstation 3, Playstation 4, Playsatsion Vita, Nintendo Wii U, Xbox One, xBos 360, Nintendo Switch and for the PC. Their baby & toy category contains furnitures, strollers, textiles, safety, nursery, dolls, figures, remote controlled toys, outdoor toys, puzzles, cars, vehicles, pretend toys, shoes, car seats and more. Their beauty category consists of skincare, haircare, makeup, perfume and toiletry bags. For your home and garden they sell vases, lightning, storage, bedding, chairs, candle holders, pots, pans, bed covers, office supplies, grills, power tools, garden furniture, bouncy castles etc. In their Hifi & Electronics department you can find musical instruments, computer accessories, sports cameras, batteries, drones, headphones, shavers, memory cards, electronic toothbrushes, iPhone covers, Tv and Smartphone accessories. For sports they sell rackets, pulse watches, bags, sports cameras, supplements, ski supplies, cycling supplies and more. They also offer clothing like shorts, shoes, shirts etc. And they sell DVD’s, Blue Rays, movies and TV series.

Services of Coolshop
Their toys and other products can all be ordered from the website of Coolshop. Coolshop will make sure that the products are delivered right to your doorstep. You won’t pay extra for shipping, because shipping is already included in the price that you see on the website.

Complaints, Compliments and Tips for Coolshop
Do you or your child already own a toy, game, clothing item, home item or gadget from Coolshop? Then we would really like to hear about your opinion about this webshop. Was is the quality of their products like? Was the order delivered within the promised delivery period? Do they offer good customer service if something does not go according to plan? And what are the people that work at Coolshop like? Leave your review and help others to form their own opinion on Coolshop before they decide to shop there.

What do children and their parents think of the games, toys and clothes from Coolshop? Read reviews about this websop with gadgets and home decoration