Base - Overall Rating based on 22 reviews
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Fantastic products, great service
This company is just amazing to shop with. I absolutely love everything about them - their prices are so competitive and their delivery is super efficient. The website is really easy to use, never had any problems finding what I need. I've been a loyal customer for a few years now and I can't recommend them enough. A massive thank you to all the hardworking team behind the scenes!
Video game console game at launch
I recently bought a video game console game when it was first released from Base and I have to say, I am really impressed with the whole thing. Not only was the game £10 cheaper than anywhere else, but I also got free delivery, which was a nice surprise. The game turned up a day earlier than I expected, which was great. Ordering was easy and straightforward, so I had no problems making my purchase. The service I received was quick and professional, and they kept me in the loop the whole time. And as for the price, I'm over the moon with the deal I got on the game. All in all, I couldn't be happier with my shopping experience at Base and I would definitely recommend them to others.
Product was never delivered
I'm really let down by the service I got from this company. I never got my order and when I asked for a refund or redelivery they refused. They said I should be the one to contact the courier service to find my missing item, which I think is wrong. Then, after I raised an issue with my bank, they changed their tune and started saying they would refund me after all. This is not professional and it's very confusing.
New game preorder
I recently bought a game from this company for the first time, preordering the latest release. I was really impressed by how easy it was to order and the great price they gave me, way better than other shops. The game turned up earlier than I expected, which was a nice bonus. I'm really happy with the customer service I received and I'm definitely going to keep using this company for all my gaming purchases in the future.
Recent gaming preorders
I've bought a couple of games from this shop recently and I've always had a really good experience. Every time I pre-order or buy something, it arrives on release day without any problems. I really like that they're reliable and their prices are competitive, so I always feel relaxed when I shop with them. I'll definitely keep on buying from this shop in the future.
Preordered games
I often preorder games from this company, I've been doing it for quite a while now. Some people say they've had problems with late deliveries, but personally, I've never had any issues. Just the other day, I got my hands on FF16 on release day and it really made my day. I'll definitely stick with using this company for all my future preorders.
Easy ordering process, delivery on time
How about that, eh? Placing my order was easy peasy and it arrived right on time. It would have been nice to know a more precise delivery time, but no biggie really. I'll definitely be coming back for more of my shopping needs.
Recent purchases
I've just bought some things from this company and I have to say, their service has been absolutely brilliant every time. They really knew their stuff about the products and they gave me some really good advice tailored to what I was after. On top of that, their prices were much better than a lot of other places I checked out. I'll definitely be coming back as a customer.
My order arrived on launch date
My order arrived right on time and in perfect condition, which is great since I often buy lots of cool stuff online. The delivery was super quick and the prices are really good compared to other places. I would definitely recommend this shop to all my friends.
Online game purchases discontinued for Europe
I used to buy online games from this seller quite a lot, but I was really let down when they stopped shipping to Europe out of the blue. My loyalty points got wiped, pre-orders were cancelled, and I was left feeling disappointed with their sudden change in shipping policies. I even reached out to customer service, who told me not to worry about the name change but I still couldn't buy any games.
PS4 game purchase
I recently had the best online shopping experience in a long time. The whole process, from ordering to delivery, was incredibly smooth. I purchased an older game, which was delivered brand new, still in its original packaging. It arrived quickly and was well packaged to prevent any damage. What really impressed me was the fact that they provided a dedicated landline number for any issues, with a real person ready to help. The price of the game was lower than other online stores, and it has stayed consistently low even though the game is in high demand and supplies are limited. This shows me that the company values fair pricing, customer satisfaction, and overall quality. I will definitely be coming back to this website for my future purchases. I highly recommend it!
Pre-ordered a popular game
I pre-ordered this really popular game from this store, hoping it would arrive on launch day or the day after. But they let me down by not delivering it on time, which was a shame. I did notice they had the best price, but you know what they say, you get what you pay for. It would have been much better if they had posted the game first thing the day before so I'd have a better chance of getting it on time. Instead, it turned up late on a Saturday evening. Maybe they should think about improving their shipping process and possibly paying a bit more to use a more reliable source next time.
Delayed game orders
I've just bought Dragons Dogma 2 and Eyuiden Chronicles from this shop. But, both times, I got emails the day before they were supposed to be released saying there were problems with my orders in the warehouse, causing delays. I understand the need to keep me informed, but it's worrying to have two problems in a row with my orders.
Kingdom-themed video game Rebirth Deluxe edition
I was after the Kingdom-themed video game Rebirth Deluxe edition and was gutted to see it was sold out in all the shops. But then, I stumbled upon this one retailer that still had it available. Even though I'd never shopped with them before, I decided to go for it and forked out £100 for the game. To my amazement, it arrived on the day it was released and was packaged up really nicely and in mint condition. I'm really pleased with how it all turned out and I reckon I'll be back to buy from them again down the line.
Recent purchase of a game
I had such a great time buying a game recently. The website was dead easy to use, and the prices were way cheaper than other shops. The game turned up right on time like they said, and I was well impressed with how the company looked after me. I've even gone ahead and pre-ordered a couple more games from them, and I reckon they'll be my go-to place for all my gaming stuff from now on.
PS5 games
This store is absolutely brilliant for buying games online! I always buy my games from here because they are really affordable. Honestly, I have no idea how they manage to sell games at these prices and still make a profit. I've purchased numerous games from here and only once did my game not arrive on launch day. However, they sent me a "sorry" email and it arrived the following day. I'm not even bothered by it because I save money on games every time! It's the best online game store ever!
pre-ordered a video game
I've just pre-ordered a video game from this company, and I have to say I was really impressed with their service. The pre-orders always come on time, and their communication was top-notch throughout. They kept me updated regularly on the status of my order, which was great for keeping me in the loop and feeling reassured. On top of that, their prices are the best I've seen, so it was a no-brainer to go with them for my gaming stuff. I'm really happy with the whole experience and wouldn't hesitate to suggest them to others.
Online purchase of a game
I recently bought a game online from a top retailer in the industry. The website was easy to use and I found the product I wanted quickly. The ordering process was smooth and I had no problems checking out. The game was delivered promptly and in great condition. All in all, I had a great experience with this company and would definitely buy from them again.
Cheapest item, fast delivery
I purchased the cheapest item ever and it arrived really quickly! It only took about 5 days! The packaging was fantastic as well. I'm over the moon, I will definitely shop here again!
Fall out 4 GOYA xbox one
I find 14 working days till they consider an order lost is obscene. Advertised as 3-5 working days and to be told they don't track parcels sounds well dodgy to me. Ordered through game site will not be using either again!
Review with most votes
BEST ENTERTAINMENT SPOT
THIS PLACE IS HEAVEN FOR MOVIE LOVER LIKE ME. They have great variety, all genres, old and new collection of movies, Blueray DVDs, often rare to find. the cost is quite compet... Read onBy: Jimmy Olsen