Boots Appliances Reviews : Share your review & read experiences

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Boots Appliances

33% Would buy here again

Spotlight: What are our customers saying?
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B
Benjamin
Boots KA has boosted market these days. I am also one of the beneficiary who avail this heavy discounts. Earlier I have one item from here ,that is Dish washer from Bosch ,working lovely Washin...Read on
A
Anne Jan
This is the worst seller I've come across in my life. We bought a refrigerator. Never in my life has a light burned up in a fridge, but this one did. The whole unit is damaged. Wrote and mailed to ...Read on
M
Miss Victoria Randall
I’m a huge fan of Boots and mistakenly assumed that the same quality of service would be carried through to Boots Appliances. The fridge freezer they delivered was broken; the fridge temperature wo...Read on
S
Serghei Sandu
Hi, I bought the TCL 55 '' 825 model online on TV and after 30 days the screen is black, only the sound can be heard, I called them and they directed me to the TCL insurance. TCL's spin doesn't wo...Read on
S
Serghei Sandu
Hi, I bought the TCL 55 '' 825 model online on TV and after 30 days the screen is black, only the sound can be heard, I called them and they directed me to the TCL insurance. TCL's spin doesn't wo...Read on

All reviews (6)

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    Would buy here again
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    Great offers

    Boots KA has boosted market these days.
    I am also one of the beneficiary who avail this heavy discounts.
    Earlier I have one item from here ,that is Dish washer from Bosch ,working lovely
    Washing machine with 4.7 customer rating taken from here yesterday.
    Comparatively good saving..Nice item from Candy Grand Vista ,9kgs
    Luckily in less price high value item.


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    Fridgemaster MBUL60133

    This is the worst seller I've come across in my life. We bought a refrigerator. Never in my life has a light burned up in a fridge, but this one did. The whole unit is damaged. Wrote and mailed to Boots, filled in their webform. Called them but after 30 minutes waiting still no answer. Never ever again will we buy from these crooks again.


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    Fridge Freezer

    I’m a huge fan of Boots and mistakenly assumed that the same quality of service would be carried through to Boots Appliances. The fridge freezer they delivered was broken; the fridge temperature wouldn’t go below 14.6C and it was making an awful noise. After waiting 30 minutes on the line to get through to an agent, I reported the issue the day after delivery at which point it was established that the delivery drivers had made a mistake by pushing the appliance against the back wall. The delivery drivers returned to move the appliance but the temperature and noise issues remained. I called again to exercise my right to reject under the Consumer Rights Act but was informed that I needed a manufacturer engineer to visit in order to certify that the fridge freezer was indeed broken; my word or indeed the video and photos I sent them were apparently not sufficient. Boots Appliances agreed to refund me the £10 I paid for installation but have point blank refused to refund the £10 extra I paid for delivery on a certain day; I honestly can’t understand the rationale for that decision because although I did get a fridge delivered on the specified day… it didn’t actually work! I had a totally different experience when dealing with the manufacturer (Indesit) both in simply being able to get through to them on the phone line to them actually taking steps to rectify the issue. Indesit have since replaced the fridge freezer which was correctly installed by very friendly delivery drivers. Based on my experience, I suggest you cut out the middle man and order directly from Indesit. 


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    Tv TCL825. 55’’

    Hi, I bought the TCL 55 '' 825 model online on TV and after 30 days the screen is black, only the sound can be heard, I called them and they directed me to the TCL insurance. TCL's spin doesn't work with Boots kitchen


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    Tv TCL825. 55’’

    Hi, I bought the TCL 55 '' 825 model online on TV and after 30 days the screen is black, only the sound can be heard, I called them and they directed me to the TCL insurance. TCL's spin doesn't work with Boots kitchen


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    Would buy here again
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    Bosch Dishwasher

    Ordered a Bosch dishwasher for delivery 4 days later and it did not arrive! Waited in for 12 hours. Rang them and they said it had not been loaded onto the van, even though I had a message to say it had. I got it redelivered but all I got was the £30 delivery refunded, which would have been free anyway and even then only after having to phone again. AO are getting Boots a bad name.
    I will not be using AO again in a hurry.


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