Campark1 reviews

Quietly useful, annoyingly unsupported 16 March 2026

delivery was straightforward — arrived in good condition, on the date the retailer quoted, nicely packed. No dramas there, really. The bother came when I wanted to use the app features and a remote. The manual is basic and didn’t cover a couple of operational bits I wanted to know, mainly whether Bluetooth is actually supported on this model and how to pair it. The app suggests pairing should be possible, but my phone never saw the device as a Bluetooth unit. Simple check, nothing fancy. I emailed Campark Support with two clear questions and then spent a few days going back and forth. Their replies were vague, often sidestepping the actual question (I got a lot of “we don’t manufacture” and “we don’t sell” lines instead of a direct yes/no about Bluetooth). On the remote I was told I could buy one elsewhere but not given any pointers, then later reminded that they weren’t the manufacturer and couldn’t help because I hadn’t bought from them direct. Which felt odd — if you’re providing support for a product you attach your name to, you could at least say which remotes are compatible or confirm a feature. To be fair, the person I corresponded with was polite, but polite and unhelpful are two different things. So my takeaway: good hardware for the money, delivery was fine, but customer support is hit-and-miss and in practice unhelpful if your purchase wasn’t direct. If you’re comfortable with muddling through the manual and don’t expect much from support, you’ll be fine. If you want reliable aftercare, look elsewhere.