Currys Partmaster27 reviews
This score is based on 27 genuine reviews submitted via BritainReviews since 2019.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Used to be reliable, now a faff
I was on a tea break when I ordered a couple of bits — same place I've used before so I didn't think twice. The site showed items as in stock but they were actually on backorder, and once I'd paid there was no chance to check other suppliers. Contact is only via a web form (even for business accounts) so I had to send three chaser emails over a week before hearing back. I asked for a refund; it was slow to start but, surprisingly, they did refund quicker than I expected.
Nearly gave up, then things turned round
regular updates, no disappearing acts, just clear steps and follow-ups. It isn’t magic and there were a couple of slow patches, but overall they delivered on what they said. I’m relieved more than anything. Would I use them again? Possibly — cautiously — and I’d tell others to do their homework but not to dismiss reputable recovery services out of hand.
Not smooth, but they answer the phone
The parcel sat on the mat on a wet Tuesday. I only started using the product a week after ordering, after returns. First delivery had a broken part, so that was sent back. The replacement turned up intact but was the wrong model, so that also went back. Delivery has been the weakest link. Customer service has been decent. A polite chap rang today to explain the warehouse had dispatched the wrong item and said he'd check stock and ring back. I was sceptical at first, after two mistakes, but that phone call made me feel they're trying to sort it. We'll see.
Not helpful, but one photo helped
poor contact and slow replies, so don't expect a quick answer. Phone? They're still not taking calls (Covid, Sept 2022) so no luck. The online contact form returned an "undeliverable" error. The online chat was worse. I was number one in the queue but it took ten minutes before "Vicki Said" acknowledged me. I gave the stock number and waited, and waited. I even tried twice on different days with the same result. After about fifteen minutes I gave up. Oddly, one product photo actually showed the dimension I needed, so that was useful.
My suction cup phone holder
I recently purchased a phone holder and I'm really pleased with it. Ordering online was a breeze, and it arrived in no time at all. The delivery was quick, and the packaging kept everything safe from damage. I'm very satisfied with my buy and will definitely use this website again in the future.
Something cool for my computer
It was brilliant, mate! I found exactly what I was looking for and it arrived really fast. Also, it was cheaper than anywhere else!
New filter for Bosch washer
I needed a new filter for my Bosch washing machine because the old one got broken when I was trying to take it out. I managed to find the part number and ordered it from this website. It arrived really quickly and was packaged really nicely. Luckily, it fit perfectly in my washing machine. The service was fantastic and I'm really pleased with my purchase!
Old freezer top hinge
I managed to find the replacement part I needed quite easily, with the option to choose between the original or a cheaper alternative. I decided to go with the original and it arrived swiftly with standard delivery. Overall, I was really pleased with the service and would definitely use it again in the future.
Web site information lacking
I bought something from Currys Partmaster recently and I was a bit disappointed because their website didn't have all the info I needed to figure out which parts to get. So when I contacted customer service, they gave me the wrong part numbers at first. It took a bit of going back and forth, but I ended up having to give them a list of possible part numbers to help them find the right one I needed in the end.
New part for my gadget
The part I ordered for my gadget was the correct one and arrived when they said it would. The only slight downside was that the packaging was a bit flimsy. But overall, I'm pleased with my purchase!
Oven door replacement part
I recently ordered from the website for the first time and I have to say I was really impressed with the whole experience. My oven door broke accidentally, and I needed a replacement part urgently. I searched online and found this website, so I thought I'd give it a shot. I placed my order late in the evening, and to my amazement, the replacement part arrived in less than 24 hours. The packaging was really secure, and the communication about the delivery was top-notch. I can't thank them enough for the quick service. Thank you so much!
Difficult request part
I was really impressed by the perseverance shown by the team at Partmaster. They didn't give up, even when the request was difficult, and they kept working until they found a solution. I was pleasantly surprised when I got a phone call telling me that the part I needed was in stock. I am so thankful for their dedication and how they committed to helping me.
Oven parts
I recently ordered some oven parts, but they really messed up the order. Firstly, they only sent me 3 out of the 4 clips I needed. Then, when I attempted to order the missing clip online, it turned out to be the wrong size! It was so frustrating to waste 2 weeks without my oven because of their errors. I ended up having to contact Belling directly to get the correct part. And now, trying to get a refund from them has become a complete nightmare. Their customer service is absolutely terrible!
Replacement burner for a cooker
I needed a new cooker burner, so I decided to order one from this website. The ordering was easy peasy, and I was really chuffed with how quickly it arrived. It came the very next day, which was brilliant because I needed it urgently. When it turned up, I was happy to see that it was just right for my cooker. All in all, it was a great experience and I'd definitely recommend this website for any replacement parts you might need. Cheers!
Part, Information, Misinformed, Import Duty, Ireland, Belfast
I bought a part from this company recently and I'm pleased to say they actually had the part I needed. They also gave me enough info to be pretty sure it was the right one. It was a big relief for me because I'd bought the wrong part twice from other places due to bad advice. The only downside was the hassle of import duty to Ireland, which made things a bit tricky. Luckily, I managed to get the part through a friend in Belfast, so it all turned out okay in the end.
Online purchase, fast delivery, parts fitting
I bought some parts online recently and I was really happy with how quickly they arrived. I ordered them one evening and they were delivered in good condition by 10 am the next day. The parts fitted perfectly and my machine is now running smoothly. I'm really pleased with the service from the company overall.
Quick and easy purchase
Purchasing from this company was really straightforward. The website was a doddle to use, so finding the part I needed was a piece of cake. The prices were really competitive, which is great for me. Checking out was easy, and they kept me informed about the delivery. All in all, a great experience shopping with this company.
Door for washer purchase
I recently ordered a door for my washer from this website and was really impressed with the service. When the door arrived, I realised I didn't actually need it, so I decided to return it. Normally, I avoid returning things because it can be a bit of a hassle, but I was pleasantly surprised by how easy and smooth the return process was with this company. I got my refund quickly without any issues or delays.
Recent online purchase experience
I recently bought something online and even though it arrived quickly, I had a really tough time trying to return it. I tried four times but couldn't fill out the return form online, I also filled out two enquiry forms and had two live chats, but it didn't help. Finally, a guy named Mohammed sorted it out. But it's been two weeks already and the item won't be collected for another week. Mohammed said the refund will come 3-5 days after they collect it. Not having a phone line for customer service is just silly, especially when the website isn't great either. Overall, I'm not happy with how the return went and won't use this service again.
Replacement parts purchase
I've bought replacement parts from Partmaster a few times now and every time they've come through with top-notch products that have kept my appliances going strong. They might not be the cheapest, but their parts are great quality and their customer service is really helpful, so I reckon it's worth the cost. I really appreciate how reliable and quick they are at getting me the parts I need to sort out my appliances.
About Currys Partmaster
Sometimes your appliance breaks down in such a way that you don’t have to replace the whole appliance but just a part of it. The only thing you need to do is to find the right spare part to replace the old part with. The question is: where can you get them? One of the shops that specialises in home appliance parts is Currys Partmaster. But will their parts really fit your appliance? Will their cleaning products make your appliance look as new? How helpful and friendly are the people that work at Currys Partmaster? And what can you expect from their customer service and delivery service? These questions are all questions that can be answered by real customers of Currys Partmaster. Read their reviews to get some idea of what shopping at Currys Partmaster entails. Their opinions, experiences, comments and remarks will indicate if Currys Partmaster might get your broken down appliance back in working order.
About Currys Partmaster
Currys Partmaster is a webshop that sells home appliance spare parts. They offer, for instance, light bulbs, fan oven elements, ceramic hob cleaner, universal grill pans, pygmy lamps, oven doors, handles, knobs, thermostats, timers, shelfs, induction coil, door glass, energy regulators, buttons, dishwasher pumps, spray arms, wheels, filters, hinges, motors, dispensers, dishwasher cutlery baskets, basket racks, hoses, seals, garden saw blades, vacuum bags, blade covers, cables, oil, batteries, chargers, headsets, protective cases, remote controls, gaming accessories, controllers, chargers and many more. They offer spare parts for all kinds of machines and appliances. Their kitchen appliances section contains spare parts for microwaves, washing machines, tumble dryers, fridges, cookers, ovens, dishwashers, washer dryers, cooker hoods etc. But they also offer spare parts for floorcare appliances like steam mobs, pressure washers, floor polishers, window vacuums, steam cleaners, pressure washers etc. Their category of garden spare parts contains items for shears, power tools, lawn mowers, grass trimmers, chainsaws, cordless drills, lawn rakes, hedge trimmers, brushcutters, shredders etc. They also offer accessories and spare parts for TV’s en entertainment like game consoles, TV projectors, DVD players, Video players and home cinema sets. In their computing section you can find spare parts for iPads, Samsung Galaxy tablets, printers, faxes, desktop computers and tablet PC’s. But they also offer accessories and spare parts for smaller devices like your Smartphone, iPhone, iPod, HiFi systems, satellite navigation, MP3 players, MP4 players etc. You can also find some spare parts for your camera or camcorder. And in their household section, you can find cables, connectors, appliance cleaning, office accessories, personal care products, Christmas lights, showers and more. And they cover brands like AEG, Sony, Motorola, Panasonic, Currys PC World, Nokia, Bosch, Cannon, Hotpoint, New World, Zanussi, Siemens and many other brands.
Services of Currys Partmaster
You can order spare parts via their website. Their delivery service will send the products to your home. In case of any problems, you can contact their customer service department.
Complaints, Compliments and Tips for Currys Partmaster
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Will Currys Partmaster get your appliance or device to work again? Read about their spare parts & accessories for garden tools + home appliances
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Categories Currys Partmaster
Online shopping | Homeware Reviews & Experiences | Electronics Reviews & Experiences
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Last update: October 2025
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Review with most votes
services are good and i am goi
I am telling you part master saved my bank account to get broke so many times. Its difiiuclt to changed things just because the one part is refused to work. Last week, my doors ... Read onBy: Aiden thomas