Discount Experts - Overall Rating based on 24 reviews
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Hay fever tablets
Voucher emailed as soon as money taken, redeemable for one month. However, used it the following day to be told it had “expired”. This happened twice, so my suggestion is LEAVE WELL ALONE - IT’S A SCAM!
2 x Braun Advance Oral-B Battery-Powered Toothbrushes with 40 x Heads
Buyer Beware (Caveat emptor)
Further to my previous reviews about my problems with the 36days delivery time for my on-line order with Mighty Deals / Discount Experts, they operate a market place style system allowing merchants to advertise items for sale, they obviously don’t monitor these sellers & give little or no assistance when ordered items are not received. They have no telephone number & only a PO Box number mail address.
They take your payment & according to the merchant they don’t hand the payment over until the sale is complete, little wonder why they are not interested in the sale completion. (Check the various customer review sites they don’t make good reading)
Call it a coincidence but the 3 only good reports on one review site were from a Mr Mohsin Patel. Coincidence?
My order was placed 16/10/2021 for 2 x Braun Advance Oral-B Battery-Powered Toothbrushes with 40 x Heads, the merchant was Impress Gadgets / Terrain Enterprises of Batley & Dewsbury West Yorkshire.
Delivery date given was “within 14 days”. After 14 days I contacted Mighty Deals / Discount Experts via its on-line contact form, I received a reply back from M/s Bethany Wilson saying that she had contacted the seller & that they would contact me within 7 days. She indicated that they had done their bit, it was now up-to me & the merchant to sort things out. (That’s the limit of Customer Care)
To cut a very long story shorter I went through this same process numerous times, all I received back were apologies, excuses, promises & lies.
My next move was a little on-line research & detective work. (Fortunately me I’m retired therefore I have the time)
• Mighty Deals / Discount Experts of Cwmbran Wales are part of a group of on-line setup’s which includes Go Groopie based in W1 London, all are owned by Digitise Labs of W1 London with 2 Directors registered at Companies House.
• Impress Gadgets & Terrain Enterprises are the same merchant operating from two address,
• Address 1 Unit1 BP Fuel Station 452, Bradford Rd., Batley. WF17 5LW Address 2 11, Headfield Rd., Dewsbury, WF12 9JF this is an extremely rundown detached house, I have attended both addresses to check them out.
• The operator of Impress Gadgets & Terrain Enterprises is Mr Mohsin Patel
• Tel N/o: 07966346230 - 079277126646 - 0800 024 8431
These 2 address are only 9 miles from my home address. On the19/11/2021, I attended both address, the main one turned out to be the BP fuel Station, it’s a pity they don’t put the same quality into the address sites that have put into the website.
I obtained his name & mobile phone number from the BP location, I then gave him a call on his mobile, he was surprised wondering how I had obtained his private mobile number.
My order was finally delivered on Saturday morning 20/11/2021 36days after placing my order.
I WILL NOT BE USING ANY OF THESE COMPANIES AGAIN & I WILL RECOMMEND THE SAME TO AS MANY OTHERS AS POSSIBLE.Face cream
Website is confusing and misleading. This in itself should be a matter for trading standards. I re read the details 2 days later and requested a refund . Most reviews for this company are extremely poor
3 in 1 heated physiotherapy knee brace. £14.99
I have ordered this because l have knee problems and it sounds really good and value for money but found out that l am being charged twice for it. I ordered it but didn't redeem the voucher straight away and found l message the next day to say my time to redeem had run out. I ordered it again the next day and redeemed the voucher as soon as it came through. I have since found out about them trying to charge twice. This is not the 1st time this has happened but luckily enough my bank got my money back and it looks as if l am going g to have to go to the bank again unless Discount Experts do something to resolve this matter. I am a 74yr old pensioner and don't need this
Do not use this company. They never sent me my voucher orders and they have blocked their customer support page so that they cannot be contacted. My bank deals with them now.
I ORDERED a water slide for our grandchildren in March it still
hasn't arived my emails haven't been answered how disappointin for our grandchildren I would like a fecund to buy them one else were.
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3 in 1 heated physiotherapy kn
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