Dusk25 reviews
Featured Reviews
Reviews (25)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Bed purchase
I recently splurged on a bed from this place and let me tell you, it's absolutely fantastic! The quality is top-notch and it really spruces up my room. The only drawback was that it took ages to arrive - I mean, a whole two weeks! I suppose that's what they mean by 3-10 working days. But overall, if you're in the market for a stylish bed, I would definitely recommend this place.
Ottoman Bed
Delivery was absolutely fine - arrived in a timely manner.
Issues started from the actual building of the bed - they supplied a part which is meant to twist, but does not, which means that I cannot hook this particular part onto the bed. I've tried contacting multiple times via email, telephone and twitter to no avail.
Honestly makes no sense that for an online store, they are impossible to contact. Communication should be the most important thing for customers that can't go into a physical store to speak with you!
To summarise, I was on hold for an hour last night, and then had an automated voice telling me that their phone lines are now closed. At no point in the wait did they tell me a) what number I was in the queue, or b) what time their phone lines are open till. Both such simple and basic measures. I have then also been on hold today for 30 mins and counting, only for the automated response to repeat over and over again "please press 1 if you are happy to wait to speak to someone".
I have emailed and got the most idiotic response of "just try twisting the end of the part using a spanner" - IT DOESN'T WORK.
We are currently bedless and have no way of knowing when they will be able to offer a real solution / send a replacement part to me.sofa
Worst company ever! I will never ever purchase anything from these lot ever again!
They charged me £40 after i cancelled the order a few hours after placing the order.
Please read the terms and conditions, as soon as you place the order, doesn't matter what happens, even if it hasn't been dispatched they will still charge you, stay away from this company!Sofa
Save your time and money and do not purchase from this place, customer service is non-existent. Will never be purchasing from here again!
Fitted sheet
Beautiful cotton & lovely deep sides. Loved the sateen finish. The only thing I would say is that on opening there was a pretty unpleasant smell to the sheet - it's in the washing machine so hopefully that will get rid of it. Very pleased with this purchase & although a little pricey shall be shopping with DUSK again
About Dusk
There's time for everything, time to work and time to rest. For many, a night of good night sleep is the best way of resting. Recent studies have shown that most people struggle to find sleep early enough when the get on the bed. One of the reasons for this struggle is the use of poor quality bedding. Some beddings are made with materials that cause irritation to the skin, and it can't be easy for anyone to sleep on them without experiencing some form of discomfort. For sheets, cotton is a popular choice for many because it doesn't irritate the skin. Dusk and online retailer of bedding affirms offering beddings made with 100% superior cotton. But do they really offer the best when it comes to bedding? Do they have a good track record? We can't vouch for this company, nevertheless, we advise potential customers to validate these claims by reading independent customer reviews of Dusk here before considering giving them a try.
About Dusk
Dusk is an acclaimed UK’s fastest-growing online bedding retailer. Established in 2016, this company offers a wide range of bed products including; duvet covers, pillowcases, and sheets amongst others. Dusk claim their products are designed with materials that are hand-picked by their team. They assert bed linen is the epitome of luxury for less with a mix of modern and timeless designs. They boast of the entrepreneurial team with a track record in e-commerce and of disrupting the market. "Our bedding is from 100% superior cotton and finished in either a crisp percale or silky sateen for ultimate comfort" claimed Dusk
Products and services of Dusk
Dusk offer bed linen like duvet covers, pillowcases, fitted sheets and flat sheets. Their duvets could be goose down or duck down. They also offer throws, bedspreads, cushions & covers, pillows, protectors and toppers, towels, bath mats, cushion covers, home fragrances like candles and diffusers. They claim their duvet covers, pillowcases and sheets are incredibly soft and breathable which will help their customers achieve a restful night’s sleep. Dusk offers free standard shipping for orders over £50 and it takes a duration of 3 to 5 working days. They allow the return of any item within 90 days of receipt if it is unused, unwashed, in its original packaging and with all tags attached. Processing of refund after return can take up to 14 Calendar days.
Compliments, complaints, and tips for Dusk
If you have ever ordered a product from Dusk, we would like to know what you think about them. Were you satisfied with the duvet cover you got from Dusk? What's your take on the quality of their products, are they worth their prices? What can you tell us about their products and services, are their reasonably priced and boundless? What should a first-time visitor know about transacting with this company? What can you say about the customer service, shipping, and delivery? What can be improved in the aforementioned areas? Your Dusk experiences and feedback will benefit the company and help potential clients choose wisely. We’d love to hear from you soon.
Bonus!
📊 How did Dusk shine for you?
Contact Information
Small Mill North, Chadwick St, Leeds
LS10 1LJ Leeds
United Kingdom
Categories Dusk
Online shopping | Homeware Reviews & Experiences
Page Statistics
Seite online seit: 4 February 2021
Letzte aktualisierung: 17 March 2025
Review with most votes
Fitted sheet
Beautiful cotton & lovely deep sides. Loved the sateen finish. The only thing I would say is that on opening there was a pretty unpleasant smell to the sheet - it's in the... Read onBy: Claire Whitby