e&e Jewellery Reviews

: 6
14% Would buy here again

Spotlight: What are our customers saying?
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A
Almira Alhakim
Best jewellery I’ve ever bought I love the Camden store on the weekends the staff is lovely Read on
J
jake
I purchased some rings from here online about a month ago. They didn't fit and so for the past 4 weeks I've been trying to return them but no reply from any of the 3 emails and even tried to return...Read on
S
Scarlett Sherrington
Items never arrived. Fobbed off to royal mail, making me do the chasing round. Absolute load of Rubbish - don't bother buying from here as you probably won't receive your items or your money back!Read on
D
Darleen
I would never purchase from e&e ever again! I’ve never written a bad review before, but on this occasion I was so shocked with the atrocious customer service that I felt needed to voice this to...Read on
K
Kat
this store has one of the worst customer services I have ever experienced. My earrings broke within a month and I have emailed several times over the past few months and have still not received a r...Read on

All reviews (6)

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    Would buy here again
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    Sterling silver jewellery

    Best jewellery I’ve ever bought I love the Camden store on the weekends the staff is lovely


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    gold rings

    I purchased some rings from here online about a month ago. They didn't fit and so for the past 4 weeks I've been trying to return them but no reply from any of the 3 emails and even tried to return in store but for some reason you can't.

    DO NOT BUY FROM HERE


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    2 pairs of earrings

    Items never arrived. Fobbed off to royal mail, making me do the chasing round. Absolute load of Rubbish - don't bother buying from here as you probably won't receive your items or your money back!


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    Jewellery

    I would never purchase from e&e ever again! I’ve never written a bad review before, but on this occasion I was so shocked with the atrocious customer service that I felt needed to voice this to other shoppers. Worst customer service. WORST!!


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    earrings

    this store has one of the worst customer services I have ever experienced. My earrings broke within a month and I have emailed several times over the past few months and have still not received a response. When I messaged them on Instagram they responded (after a while) with a generic response that was not helpful to my case at all and when I queried this they never responded. Don't buy from here - bad quality products and even worse service.


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    3 pairs of earrings

    The earrings are absolutely lovely with very unique design. However one of the staffs at the oxford street store was horrible to me. I asked kindly whether there would be a new pair since everyone has been touching the displayed pair, the staff looked offended and said ‘take it or leave it, that’s it.’ I was stunned by such horrible attitude. The experience was really bad. I won’t ever buy from the store again despite the nice earrings. Very disappointed.


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