EMP27 reviews
This score is based on 27 genuine reviews submitted via BritainReviews since 2019.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.New favourite tee, nearly perfect
Bought this AC/DC top because my old gig shirt fell apart and I needed something comfy for lazy weekends. The cotton feels soft, fits true, print hasn't cracked yet (touch wood). I wear it about the house and even to the gym (yes, really) — proper go-to. Customer service replied quickly about sizing. Colour's a tad darker than photos, but I'm pleased.
Just when I lost hope
Right when I was about to give up—parcel still marked 'processing'—I got that 'it's sorted' message and actually laughed. Took a few extra days more than they quoted, sure, but contact was human and they fixed the missing item without faff. Had worse waits with other shops, so that moment of relief felt proper. Still a bit annoyed, but pleased in the end, honestly.
Bit of a wait, but worth it
I wasn't sure whether to buy the special edition vinyl — it was out of stock for a while and I worried it'd never turn up. I messaged customer support and they answered quickly, said it was being restocked and to hang on. I waited a couple of weeks, then opened it the evening it arrived. Proper careful packaging, which mattered because the sleeve had a tiny crease but the record itself spins fine. First play sounded great. Not flawless — the wait annoyed me — but overall glad I kept the order.
Slow processing, decent otherwise
Overall I'm a bit let down by the timing — that’s my main point. I first came across the site because a friend recommended it and I even tipped a colleague, so I had decent expectations. The stuff itself is fine, I’ve had good items before, but the processing times are maddening. My latest order has been “processing” for six days, support says it’s awaiting collection, but if it’s in the warehouse why the delay? I needed it this week and now it’s a guess when it will arrive. I’ve had parcels from China reach the UK faster, so this feels off. Mildly annoyed, but the product quality and price aren’t the problem really.
Smaller size item purchase
I was really impressed with the service I got from this shop. I needed to order a smaller size of something I'd bought before, and it was all really easy and straightforward. Ordering was a piece of cake, and returning the other item was just as simple. They really showed me their professionalism and how efficient they are.
Clothing
The clothes I got from this shop were really good quality and pretty true to size. I only had to send back one thing because it was a bit small, but the return was free and fast. I'd definitely suggest this shop for their great service and nice clothes.
My awesome new clothes
I recently bought some amazing new clothes from this store where my brother always buys his stuff. The delivery was super quick, the prices were fantastic, and everything fits me perfectly. The quality is top-notch, and I love that they have a good return policy if anything doesn't quite work out. Ordering from this place has always been smooth sailing for me - it's definitely my favourite!
T-shirt purchase
I was really pleased with the way they kept me in the loop about my order. The t-shirt was top-notch quality, both in its fabric and the print on it. The price was fair for what I got. Plus, my package arrived quickly and safely all the way from Germany to the UK.
A t-shirt that was on sale
I recently bought this really nice t-shirt that was meant to be on sale, but I ended up paying full price for it! Also, when it arrived, the size was totally different from what had been advertised. I tried to return it through the customer returns portal, but I found myself going nowhere. I couldn't even call customer service because they didn't have a phone number, only live chat. Eventually, I managed to return the item and now I'm waiting for a refund. To top it off, the delivery was pretty slow, taking almost a whole week!
Quality and unique items
I've just bought some really great and special stuff from this shop, and I have to say, I was really impressed. They have a wide range of products that caught my eye. The quality of the items was excellent, and I really value the work that went into finding such unique pieces. Even though I'm not exactly young, I still found things that I really liked.
Band t-shirt purchase
I was really impressed with the range of band t-shirts available. The quality is excellent, and I was especially pleased with my Foo Fighters t-shirt. It arrived promptly, with regular updates on the delivery. It even arrived earlier than I thought, so I had time to check that it fits just right before the concert on the 20th of June. All in all, I'm a very happy customer!
Online shopping experience
The website was so easy to use, I found exactly what I wanted in no time at all. My order came really quickly, and the clothes were even better than I expected - really top quality. All in all, a brilliant online shopping experience!
Teenage son's new T-shirts
The company was brilliant with communication, all the way from when I ordered to when the delivery arrived. The size descriptions on the website were spot on, and the T-shirts fitted perfectly and were top quality. My 13-year-old son, who's been in a moody teenage boy phase recently, even grunted in approval when he got them and now refuses to wear any other T-shirts!
Hoodie purchase
I bought a hoodie from an online store recently, and I have to say, I'm over the moon with my purchase. The quality of the hoodie is top-notch, just as it was described on the website. It was the ideal birthday present for my friend. On top of that, I was pleasantly surprised by how quickly it was delivered. Even though I was told it would arrive between the 5th and 6th of June, it actually turned up today.
Variety of clothing items purchased
I've been a customer of this company for a long time and have bought a variety of clothing items like coats, skirts, trousers, leggings, t-shirts, jumpers, pajamas, and swimwear. I've always found the quality of the clothes to be really good and often with a unique or edgy touch. The sizes are usually spot on, but because they get their stock from different brands who make their clothes elsewhere, sometimes there can be slight differences in sizing. However, returning or exchanging items is easy and hassle-free, which makes the whole process nice and easy. The delivery times are also pretty reasonable, with items turning up when expected. Overall, I've had a good experience with this company and will definitely keep recommending them to others.
Fantastic looking clothing
You know what, I don't usually go on and on about stuff, but honestly, these clothes are amazing. The fabric is such good quality, and whenever I wear them, I get loads of compliments. On top of that, the delivery was really quick, which is always a plus for me. I've been shopping with EMP for years now, and they've never disappointed me. Their sale items are such a bargain, I always feel like I'm getting my money's worth. Here's to that! Cheers!
Regular customer, timely delivery
The EMP team always stay in contact from when we place an order right up to when it's delivered. We've been using their services for a while now and definitely plan on keeping it up.
Two T-shirts
I was really happy with the updates I got on my order from start to finish. The updates on when my parcel was sent out and tracking its delivery were great. Both of the T-shirts I bought were just what I expected and good quality. I will definitely be coming back to shop again.
International delivery
I bought something online from a company that does worldwide deliveries, and I have to say, their service was really good. I placed my order on a Monday, and it arrived by Friday. Even though the package was coming from Germany, it got to me quickly and in perfect shape. I found their app easy to use, which made it simple for me to find what I needed.
T-shirts
The t-shirts I bought are really good quality and just what I was looking for. But, getting them delivered was a bit of a nightmare. No matter what delivery option I go for, I always end up having to sign for the parcel. This means I have to take time off work or rearrange delivery for the weekend, which causes delays. Other delivery companies leave more expensive items in safe spots, so why can't they do the same for a t-shirt? I had to wait an extra week for Royal Mail to deliver it, which felt like too long. The t-shirt could easily have been posted through the letterbox.
About EMP
EMP is a British shop that specialises in selling alternative fashion, merchandise, and other products. They offer a range of clothing for both men and women, including items such as jeans, corsets, hoodies, t-shirts, swimwear, and pyjamas. EMP also sells merchandise from various franchises, such as movies, games, and TV series, including popular brands like Harry Potter, Star Wars, Marvel, and DC Superheroes. In addition, they offer jewellery in various styles, along with console games, DVDs, and Blu-Rays. Founded in the early 1980s, EMP has established itself as a go-to destination for customers looking for unique, alternative fashion items and merchandise. With a strong online presence, EMP provides a convenient shopping experience with services like premium delivery, exclusive discounts, and a 100-day return policy. Customers can stay updated on special offers and deals through the digital newsletter. If you have purchased from EMP, share your feedback on aspects such as the ordering process, delivery time, product quality, customer service, and overall experience. Let potential customers know about the authenticity of merchandise, the level of detail in figurines, and the quality of various products offered by EMP.
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Categories EMP
Online shopping | Homeware Reviews & Experiences | Fashion Reviews & Experiences | Merchandise Reviews & Experiences
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Last update: October 2025
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First time I could know about EMP who have right to brand shirts t-shirts, hoodie etc of Hollywood characters. My son brought eight sun swallower hoodies type from here with su... Read onBy: Henry