England Rugby Store Reviews
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Rugby tops
I recently bought two Rugby tops from the store, but when they arrived, one of them was way too small - more like a child's size than a men's small! I tried to reach out to customer service for help, but they didn't get back to me at all. On top of that, I had to pay a lot for delivery and then nearly £7 to send the wrong item back. Now I'm worried I won't even get my money back for the mistake. Overall, my experience with the store was just really disappointing and annoying. I won't be shopping there again, and I'd recommend others to check the bad reviews before buying anything.
Rugby merchandise purchase
I bought some rugby gear from this shop not long ago and I was really let down by their return policy. I sent back an item but haven't got my money back even after a month has gone by. It's really annoying how little they've been in touch and how slow they are getting back to me. On top of that, having to shell out for the return through their partner company just makes it even worse. I won't be shopping at that store or their partner company again, that's for sure.
Jumper sizing was wrong
I bought a jumper from this place and it turned out to be way too big. When I tried to send it back, they wanted to charge me £5.90 for their return service, which I thought was really bad because I could have done it for a lot less using Royal Mail. Overall, not happy with the shopping experience and I won't be shopping here again for sure.
Rugby jersey
I bought a rugby jersey online, paid extra for express delivery, but it never arrived! I tried getting in touch with customer support, but they just brushed me off and claimed they couldn't help. It's been a fortnight now, the item's still in stock, but they won't ship it to me. It's really not on!
Rugby shirt
Paid extra for next day delivery.
Ordered late on Tuesday 25th so obviously didn't expect my order to come on Wednesday 26th but did expect it on Thursday 27th which was what was on the confirmation email, when i enquired where my parcel was i was told it would be with me on Friday and next day delivery is from when it has been dispatched from the warehouse. F××K knows what they were doing all day on Wednesday but do not know how they can get away with saying delivery next business day and cgarging you extra when that is not the case.
Do not order from them.England Rugby Shirts
Absolutely HORRENDOUS experience, the worst I have ever experienced from a company.
This is what you get from trying to support your team!
I have been chasing various parts of this order since Nov 20, it is now Mar 21. I have lost count of the number of emails sent back and forth. I WISH I had cancelled this order when it failed to arrive time and time again in the beginning...regardless of being changed extortionate amounts for next day P&P! Customer services have not got a clue, they do not read your emails just send you to their website, which was obviously my first point of call, but does not answer the problems I am experiencing....hence.... customer services!
I am STILL chasing money I am owed, in excess of £130.00, as they have now sent it to the wrong account.....not mine! I am now having to start emailing to chase my money!
THIS WHOLE PROCESS....WHICH IS STILL NOT RESOLVED....IS PAINFUL!!!!!!!!!!!!!Gifts
Products are ok, postage is extortionate considering it doesn’t arrive on time and arrives damaged. Customer service is appalling and on that basis would not order from them again, better off ordering from 3rd party site. 23 emails to and fro and still problem has not been sorted satisfactorily. Avoid at all costs.
T shirt
They do not despatch your items
They ignore your emails
There customer service team is shocking.
Do not buy anything from them because you are likely not to get itBEST ONLINE STORE FOR RUGBY SPORT ACCESSORIES
England Rugby let me think out of my sceptical thinking of ' not buying sports stuff online' so I was quite impressed the quality they assure, brands variety and actually they have everything a rugby player want to buy whether one is professional or hobbyist or a student player in his school.
So I love to shop from here.
Review with most votes
BEST ONLINE STORE FOR RUGBY SP
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