Escentual - Overall Rating based on 26 reviews

96% Would buy here again

Featured Reviews

Most relevant positive review

  2024-05-16
Hidden gem

I just have to say, this website is an absolute gem! I found it by accident and I am over the moon about it. The selection is brilliant and I always manage to find exactly what ... Read onBy: Butler

Most relevant negative review

  2024-04-04
Fragrance purchase

I recently bought a fancy perfume from Escentual and had some problems with the delivery. Even though the tracking info said the package was delivered, I never got it. So, I got... Read onBy: lizzie

Review with most votes

  2022-03-12
Cosmetic and body care product

I wish I knew Escentual early enough, I wouldn't have gotten myself confused buying cosmetic products from different sellers whom a lot turned out to be fake or of very low qual... Read onBy: Mercy

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    Hidden gem

    I just have to say, this website is an absolute gem! I found it by accident and I am over the moon about it. The selection is brilliant and I always manage to find exactly what I need. The prices are really good too, much better than other sites I've used before. And the delivery is super quick! I can't speak highly enough of this website, I definitely recommend it!


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    Recent makeup purchase

    I recently bought some makeup products from a brand I'd never tried before. I got two items at a bargain price, around 20% cheaper than other shops. The delivery was free, and my order showed up in just 2 days. The packaging was really nice, and to top it off, there was even a sample of Gucci perfume in there. I was really pleased with everything and I'll definitely be shopping there again. Brilliant.


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    Estée Lauder replacement with great offer

    I came across this website because Estée Lauder had run out of stock. I found a fantastic deal with 25% off and free delivery. I placed my order and got it in just 2 days, tracked with Royal Mail. From now on, this will be my go-to site for all my perfume purchases. Thanks for the amazing experience!


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    Mon Guerlain gift set

    I picked up this gift set because it had a perfume and another item. I was really looking forward to it, but when it came, the perfume was not the right one! I'm quite familiar with my scents, I've been using Mon Guerlain for ages, and this was definitely not it. I even gave them a call to fix it, but they were so disrespectful to me!


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    Nice stuff

    I had no idea about this awesome website until my friend mentioned it to me. They have really great stuff, super fast delivery, and prices that beat everywhere else. On top of that, they even threw in a free gift! I would definitely recommend them, thanks!


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    First-time purchase

    As a new customer, I thought ordering from Escentual was really easy and trouble-free. The website was simple to use, and I found what I wanted without any hassle. I was pleasantly surprised by how quickly my order arrived - it was even earlier than I expected. The prices at Escentual are great too, meaning I could save money while still getting top-quality products. All in all, I've had a good experience with Escentual and will definitely be shopping with them again.


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    Miss Dior soap

    I recently bought the Miss Dior soap and I was really let down to see that it's totally different from the old version. The smell isn't as nice as it used to be, and I must say I'm pretty disappointed with the product in general.


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    Lancome gift set

    I recently managed to grab hold of a popular gift set that's been selling out at a really good price. Surprisingly, it arrived in just 2 days after I ordered it. The best part is I didn't have to spend anything on delivery because my order was over £30. I'll definitely be coming back to shop again.


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    Fragrance purchase

    I recently bought a fancy perfume from Escentual and had some problems with the delivery. Even though the tracking info said the package was delivered, I never got it. So, I got in touch with customer service for help, but their responses didn't really help. They kept saying the item was delivered based on Royal Mail's GPS data, which left me feeling annoyed and out of money. They said they'd get back to me in 2-5 days, but I had to chase them up instead. Overall, Escentual's customer service was not great and didn't fix the problem properly.


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    Recent beauty product purchase

    I recently bought a beauty product from Escentual and I was really impressed with what they had to offer. I've been shopping with them for a few years now and their range of beauty products is top-notch. The prices are good too, always found some nice deals and offers to help with the cost. Their website is easy to use and I love it when they have promotions running.


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    First-time shopping experience

    I recently had my first shopping experience with this website and it was absolutely brilliant. The prices were much cheaper compared to what you'd find in stores on the high street, so I got great value for my money. The deliveries were super quick and efficient, which is always a bonus when you're ordering online. To top it all off, I even received three testers/freebies with my order, which was a lovely surprise and really made my purchase feel special. Honestly, I can't recommend this service highly enough - it exceeded all my expectations.


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    Great offers, fast delivery, sustainable packaging, free sample sachet

    Escentual always seems to have great deals on products that cost more at other places. The delivery is super fast and they always pack things up sustainably, which I think is great. I also really like that they chuck in a little free sample with each order - a lovely extra touch. I've bought stuff from Escentual at least 10 times now and never had any problems with my orders. I definitely suggest checking them out for all your beauty stuff!


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    Cologne purchase

    I recently purchased a cologne from Escentual and I have to say, I am really impressed. The website had some fantastic deals and ordering was a breeze. The cologne arrived quickly and the packaging was top-notch. The scent itself is incredible and I've received lots of compliments while wearing it. All in all, I'm really pleased with my experience shopping at Escentual.


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    Gift-wrapped order arrived on time

    I was really pleased with my recent order from Escentual. It came on time and was wrapped beautifully, just as I asked. I was impressed by the effort put into the packaging, it showed me that they care about their customers. I'll definitely be shopping with them again, the little touches like this make all the difference. I'd recommend this website to anyone after great products and excellent service.


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    Fast delivery, surprise gift

    I was over the moon with how quickly my order arrived and the unexpected extra gift was a lovely touch! The service was top-notch, and I'm really pleased. Big thanks to the Escentual team for their amazing efforts!


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    Quick delivery, great service

    I recently bought some stuff and was well chuffed with how fast it arrived. The service from Escentual was spot on and went above what I was expecting. I'll definitely be coming back for more because of the great experience I had with them. All in all, I'm really happy with my purchase.


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    Quick delivery, free sample

    The service was fantastic, the delivery came really quickly. They even chucked in a free sample, which was a nice touch. I'll definitely be shopping here again.


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    French skincare order

    I always come across amazing deals on the website, such as the current offer of 1/3 off on French skincare. The additional 10% discount and rewards for future orders are just brilliant. I ordered my items last night and they're already set for delivery tomorrow. I'm always amazed by how fast and efficient Escentual's service is.


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    Return/exchange/refund process

    I really liked that I could speak to actual people at the company when I needed help with an issue. I recently had to return an item and they sorted it out for me super quickly. I would definitely suggest giving them a go, they were really nice to deal with.


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    Jean Paul Elixir 125ml

    I recently bought the Jean Paul Elixir 125ml and I was really pleased with the price and how quickly it arrived. I've shopped at that store before and they always provide top-notch service. Thanks so much!