euroLens europe - Overall Rating based on 17 reviews

29% Would buy here again




Featured Reviews

Most relevant positive review

  2024-04-16
Boston XO RGP contact lenses o
Hey everyone! So, I took a chance and ordered some contact lenses from this company that I was a ...Read on
Abigail

Most relevant negative review

  2024-04-24
Bought contact lenses
I thought I was getting a great deal on some contact lenses, but when they reached my country, I ...Read on
isabel

Review with most votes

  2022-04-11
Contact lenses
I needed an effective contact lenses due to the sight challenges as I was going through, for prop...Read on
Floyd

Reviews (17)

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    Would buy here again
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    Contact lenses

    As a customer of euroLens Europe, I have to say I was quite let down by the whole experience. Even though the name implies Europe, it's clearly an American company. I was hit with an unexpected delivery charge, and to top it off, my lenses still haven't shown up. It's been a headache and expensive ordeal, and I definitely won't be shopping on this site again.


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    Bought contact lenses

    I thought I was getting a great deal on some contact lenses, but when they reached my country, I had to pay a load of extra charges that made them just as expensive as buying them here in Europe. Not cool!


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    Boston XO RGP contact lenses ordered on 14th October 2020

    Hey everyone! So, I took a chance and ordered some contact lenses from this company that I was a bit unsure about at first. The reviews weren't great, and to top it off, I realised it wasn't even a UK company. But, I decided to give it a go anyway because the lenses were much cheaper than what my optician was charging. To my surprise, the lenses arrived on the 22nd October and they were exactly what I needed. Plus, the delivery was really quick too!


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    Contact lenses

    When I bought something from this company, I had a really bad time. They made me think they were from Europe, but actually my order came from the US, so I had to pay a lot of customs fees being in the EU. I felt tricked and annoyed by their lies. Their customer service was not good, they weren't professional and didn't deal with my problems properly. I wouldn't recommend this company to anyone based on my own bad experience. Just go somewhere else to avoid all the problems.


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    Recent order from euroLens europe

    I recently bought something from an online shop in Europe, and I must say, it was not the best experience. I thought they were shipping from Europe, but turns out my order was coming all the way from the US. I felt a bit misled and tricked by them.


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    Purchased contact lenses from a misleadingly named company

    I made the mistake of ordering contact lenses from a company I thought was based in Europe because of its name and free UK shipping offer. Turns out, they were shipped from the US, and I had to pay a big customs fee. I decided not to pay it and asked for the parcel to be sent back. Even though I sent proof of postage, the company said they never got the lenses back and wouldn't give me a refund. It's been really annoying and disheartening dealing with this, and I wouldn't suggest anyone use this company.


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    Contact lenses

    I can't believe the cheek of this company, tryna charge me extra customs fees outta the blue like that! It's made my purchase way pricier than I was expecting and I'm well gutted about their lack of openness. It ain't fair to hit customers with sneaky charges, and I ain't gonna be buying from them again, that's for sure.


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    Online lens order experience

    I recently bought some lenses online and it was a bit of a rollercoaster, to be honest. At first, I wasn't sure about it because of some reviews I read, but I decided to go for it anyway. Then, when I ordered the lenses, they told me they were out of stock, which worried me. Thankfully, after some discussion, they were able to make them for me and send them out in a reasonable time. However, I wasn't happy about not knowing which company they were affiliated with and having to use a UK website without direct contact details.


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    Bought contact lenses

    I purchased some contact lenses from this store and couldn't wait to receive them. But you won't believe it - they actually came from the US, not Europe like they claimed! The customs fees were ridiculously high, it's just not right. I asked for a refund due to the incorrect order they sent me, but they denied. It's just not fair at all.


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    Overpriced import fees

    This company is a total rip-off! I ordered some lenses and then got slammed with crazy import fees on top of the already expensive products. And get this, they're called Eurolens but they're not even based in Europe! How is that fair, eh? I reckon they're being really sneaky and dishonest, I won't be buying from them again, that's for sure. Do yourself a favour and shop somewhere else, trust me.


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    Contact lenses

    I bought some contact lenses from this company not long ago and I've got to say, the whole experience was a real let down. They said they'd be shipping from Europe but it took ages - over a month! And on top of that, I had to fork out a hefty customs charge when they finally arrived. Honestly, I'd suggest avoiding this company if you're in Europe.


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    Contact lenses

    I recently bought some contact lenses for my upcoming holiday and honestly, the service from this company was a complete let down. They originally said the lenses would arrive early September, well in time for my holiday on the 22nd, but the delivery date got changed three times and now I won't get them until October. When I tried to cancel my order through customer service, they said it had already been shipped, even though I hadn't been informed. To make matters worse, there was an unexpected customs charge and processing fee when they arrived. This whole experience was a joke and I won't be using this service again. Thanks for messing up my holiday plans, EuroLens.


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    Contact lenses

    I was really let down as a customer for EuroLens Europe when I found out that, despite the name, the company is actually located in the US. It meant waiting for 3-4 weeks for my order to arrive and having to pay extra charges amounting to 50% of the total cost for import duties. All in all, it made EuroLens Europe the priciest option for buying lenses. The fact that they use different domain names to hide their real location feels sneaky and kind of like a scam.


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    Contact lenses

    I ordered some contact lenses but had trouble with the payment. I emailed them for help, but they didn't respond. When they did finally reply, it was a random answer and then they said they shipped the lenses. It's a bit strange to have a European name but be based in America, just my two cents.


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    Bought contact lenses

    I'm so happy, my lenses arrived really quickly and with no extra fees! I was concerned about customs, but luckily I didn't have to pay any additional charges. I would rate this experience as A+++!


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    Gas permeable lenses purchase

    I recently ordered gas permeable lenses from an online lens retailer based in Europe. I was a bit unsure at first because of some bad reviews I had seen about their service, but I thought I'd give it a go anyway. To my surprise, the lenses arrived just a week after I ordered them, all the way from the USA. The delivery time was really quick and the prices were cheaper than other places I've bought from before. I'll definitely be shopping with them again for my lenses.


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    Contact lenses

    I needed an effective contact lenses due to the sight challenges as I was going through, for proper seeing as well as correction. I had tried several brands of contact lenses from different companies but couldn't really pointed out the positive effect I was getting. However, I had to also try contact lenses from Eurolens Europe and fortunate for me, Eurolens Europe was where I found the best contact lenses for myself. I was so happy to realize that Eurolens Europe had the solution to the challenge that kept me back in many ways including work productivity. It is a total yes for me whenever I am asked if Eurolens Europe has solution to sight challenges.