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Customized hoodie
I have to say, the hoodie I ordered from this online shop was absolutely brilliant! The material was really good quality, and the print was exactly what I was hoping for. Only one problem was that when it arrived, the print had got a bit damaged in transit. I got in touch with customer service straight away, and they were so helpful and quick to respond. They really did everything they could to sort it out, and I'm honestly so pleased with how it all turned out. In general, it was a really good shopping experience with some top-notch customer service.
Print order disappointment
I bought a print from this company the other day, but when it turned up, the background was a totally different colour to what was on the website. It was a bit disappointing, to be honest. But I have to give credit where it's due, the customer service I got was really good. They sorted out my issues quickly and let me give the print to charity instead of sending it back.
Unique items
I don't normally shop online, but I must say, I was really impressed by Fy. They have a fantastic range of one-of-a-kind products that you just can't find anywhere else. My orders arrived swiftly, and whenever I had any questions, they were quick to respond to my emails. The customer service was top-notch - probably the best I've ever come across!
Decorative art purchase
I found the ordering process really easy and smooth, and my item turned up quickly and was nicely wrapped. The framing job was top-notch, especially for the price. I was really chuffed with the quality I got and I'll definitely be coming back for more in the future.
Cool stuff for my room
I absolutely adore all the amazing things I bought for my room from this place! They're all so stylish and exactly like they looked in the pictures online. Also, my order arrived super quickly. And when one item was missing, the customer service team were fantastic and resolved the issue immediately.
Browsing online
Isn't it so annoying when you mess up while shopping online? Well, I did, but thankfully Ameera saved the day and gave me fantastic service. She was quick, nice, and really helpful. Because of her, I'm not worried about online shopping anymore.
Prints return
I got some prints but had to send one back. Thankfully, the customer service was brilliant! I dropped them an email and Alana got back to me straight away, none of that "noreply" stuff. She sorted my refund out quickly. I really enjoy shopping there, they're really helpful and I always feel like I get good value for my money. 5 stars!
Fast shipping, high-quality print
The quick delivery really surprised me, and the print quality was even better than I had hoped. I feel more than happy to order more prints from this website, as it features some really talented artists displaying their amazing artwork.
Awesome customer service
I just wanted to say that the folks who work here are absolutely fantastic! They really went above and beyond to help me with my order and kept me in the loop the whole way through. I honestly felt like a VIP! Hands down, best customer service I've ever experienced!
Quick refund process due to Brexit issues
I had to send back something because of problems caused by Brexit. I live in Portugal, you see. It was a bit of a nightmare trying to sort out the return, but the customer service team were fantastic. They sorted me out a refund straight away even while they were still fixing the problem. I was really impressed with how quick and understanding they were.
Framed print purchase
I bought a framed print from an online shop recently. When it arrived, I saw that the print had a bit of damage. Instead of getting in touch with customer service, I decided to leave feedback about it. Surprisingly, the customer service team got in touch with me soon after to fix the issue. They not only gave me a discount on my next purchase but also quickly sent out a replacement print. Their quick action and care really amazed me, especially since this was my third time buying from them. Amazing customer service for sure!
Wide range of exceptional goods
I've really liked all the different things this company sells. Their products are top-notch and one-of-a-kind, so it's a fab place to find gifts or just spoil yourself. Sure, sometimes the delivery can be a bit slow, but I do like that they make sure to keep you updated on any delays.
Framed picture
I made a mistake and ended up ordering two of the same thing, but the customer service team were brilliant and got in touch with me before sending anything to check if it was a mix-up. They cancelled the duplicate order for me without any trouble. The picture arrived swiftly and was wrapped up really well to keep it protected. The print and frame were of fantastic quality, and the price was very fair.
5 large framed prints
I recently bought 5 big framed prints from this website. But, sadly, 2 of them turned up with bubbles and creases in the frames. So, I got in touch with customer service, and they quickly asked for photos of the damaged prints and the packaging. After that, they told me they'd send me new replacements for the two dodgy prints. The customer service people I spoke to were really nice, helpful, and quick during the whole thing.
Issue with recent purchase
Hey, so I had a little issue with my order from this place, you know? But it's all good, they sorted it out really quickly and easily. I just sent them some pictures of the problem, and they sent me new stuff without even asking for the old ones back! The customer service was absolutely fantastic, so I'll definitely be ordering from them again. Plus, the pictures of their products are just so beautiful! ❤️
Bright and impressive framed canvas
The framed canvas I bought was absolutely beautiful. The colours were vivid, and the framing was really well done. You could tell it was a high-quality canvas, not like those flimsy ones you see at other places. The frame felt nice and solid, which was great. The packaging was excellent, so it arrived in perfect condition and quickly. The contrast with other pieces I've bought before is massive. I'll definitely be coming back here next time.
Art prints
I recently bought some art prints from this website and I have to say, I'm really happy with the quality of the prints. The colours are so vibrant and the overall print is top-notch. However, I did notice that the order number on one of the prints wasn't quite centered properly on the frame. It might be a good idea for the company to pay more attention to detail in situations like this. But, even with that small issue, I'm still really pleased with my purchase and I'll definitely think about buying from them again because they have such high-quality artwork.
Poster purchase for special occasion
I recently bought a poster for a special occasion, and I was really happy with how everything went. There were lots of choices for the poster, and the frame quality was top-notch. It wasn't the cheapest option, but the website often has discounts, so I managed to get a good deal as a new customer. I did have to check on my order because the delivery time wasn't very clear, and I needed it for my special occasion. Luckily, I contacted the customer service using the website's instant messenger and spoke to a person called Phindile Nxumalo. She was fantastic and really helped to speed up my order. It was sent out the next day and arrived the day after that. I was so grateful for their attention to detail and making sure I got my order on time. I'll definitely be ordering from them again, especially with the great discounts they offer to new customers.
Artist trying out a new platform
I'm an artist trying out new ways to showcase my work, so I thought I'd give this platform a go after seeing their ads and hearing good things about them. But honestly, it's been a total nightmare. I uploaded all my renders a month ago and since then, it's been one disappointment after another. The email notifications I got about setting up payments and my store link being live turned out to be completely misleading. The link they gave me just led to a dead page with no actual store for my work. And despite me uploading all my images, they kept asking for more, even though they weren't doing anything with the ones I'd already uploaded. To top it off, my emails and customer service tickets have been ignored. It's pretty clear to me that this platform is a write-off.
Art prints
At first, I wasn't sure about buying art prints online, but I was really impressed by the quality and service I received from this company. When I had a problem with my print, their customer service team sorted it out quickly and fixed it straight away. The prints themselves are really detailed and the colours are amazing. I also thought that getting them framed was reasonably priced, which was a nice surprise. However, I did think that the framing services were a bit expensive, costing $300.00 each in New York. Overall, I'm really happy with my purchase and will definitely come back to pick out more prints for my collection.
About Fy
Fy, also known as IamFy, is a fun and quirky-cool brand specialising in a wide range of accessories and jewellery. Established in 2014, Fy offers products in 7 categories including jewellery, watches, accessories, wall art, home decor, beauty products, and technology gadgets. They handpick art from the coolest artists and also offer unique products for the home. Customers can order directly from their website and benefit from their online delivery service. Fy prides itself on providing excellent customer service and offers a newsletter sign-up for a 20% discount on the next purchase. With a diverse range of products and a focus on quality, Fy aims to be a one-stop shop for all your accessory needs.
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Contact Information
Second Home, 125 - 127 Mare Street
E8 3SJ London
United Kingdom
Categories Fy
Online shopping | Fashion Reviews & Experiences | Electronics Reviews & Experiences
Page Statistics
Seite online seit: 11 September 2017
Letzte aktualisierung: 29 November 2024
Review with most votes
I love fy for their extensiv
Before even the product, I admire if there a variety which enhance the shopping experience. It works for everything. I loved how it got me confuse what to buy. That means, the ... Read onBy: Tammy Knight