Gemondo31 reviews
This score is based on 31 genuine reviews submitted via BritainReviews since 2018.
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I was really impressed with how quickly my order arrived and how easy the website was to use. The gift wrapping was done beautifully and added a lovely extra special touch. The hexagon necklace with lapis lazuli that I bought is just gorgeous, with a delicate design that really shows its quality. The person I gave it to was thrilled with it, which made me so happy.
Necklace purchase
I got a necklace from your shop recently and I have to say, it's really good quality. The design is so pretty and the gemstones shine brilliantly. However, I do need to mention that the way you communicate could be better. I sent back a product on the 2nd of November, but I haven't heard anything to confirm if you've got it yet. It would be really helpful if there was clearer communication about returns and refunds. I tried to get in touch with customer service to check, but I didn't hear back, unfortunately.
Beautiful ring, stone fell out
I bought a lovely ring as a gift, but sadly, after only 10 months, the stone fell out. I tried emailing customer service quite a few times, but didn't get any replies. Eventually, they said that since the 3-month warranty had passed, I'd have to send the ring back at my own cost and wait 3-4 months for a repair.
9ct gold and diamond letter H necklace with a Stirling silver and emerald Taurus pendant
I recently bought two necklaces from Gemondo. One was a lovely 9ct gold necklace with a diamond letter H pendant, and the other was a Stirling silver necklace with an emerald Taurus pendant. Both necklaces were delicate and really lovely, just what I wanted. The clasps on both necklaces are strong and simple to use, which I really like. I'm really happy with my purchases and would definitely suggest them to others.
Emerald bracelet for 55th Wedding Anniversary
I am absolutely delighted with my emerald bracelet from this company. It was the ideal gift for our 55th Wedding Anniversary celebration. The quality of the bracelet is exceptional, and it looked even more stunning in person than on the website. The customer service team was incredibly helpful and responded promptly to all my questions. I was impressed by how quickly my order was processed and sent out. The delivery was quick, and the fact that it came with free postage was an added bonus. Overall, I am over the moon with my purchase.
Speedy delivery and beautiful presentation
I recently ordered some jewellery and it arrived in Australia in less than 2 weeks. The items looked exactly like they were described and were beautifully presented. I was really impressed with the service from this company.
Opal Set
I recently bought an Opal set from this website, and I have to say it's absolutely beautiful. The quality of the stones was even better than I expected, and they were delivered quickly and securely packaged. I was really impressed with all the extra info provided about the stones and their weights. I definitely recommend this site to anyone in search of top-notch jewellery.
Heart locket and Victorian/vintage style jewellery
I just bought a heart locket and some other Victorian/vintage style jewellery from this website, and I couldn't be happier with my purchase. The pieces are so well-made, detailed, and just stunning. I've been looking for good quality Victorian/vintage style jewellery for ages, so I'm over the moon to have finally found a place that ticks all the boxes for me. Ordering was a breeze, and my goodies arrived quickly with certificates of authentication, which really boosted my confidence in the products' authenticity and quality. The pricing was fair and reasonable, especially considering how beautifully crafted and designed the pieces are. All in all, I'm super pleased with my shopping experience and will definitely be coming back for more in the future.
Opal and diamond ring
My husband completely surprised me with the most gorgeous opal and diamond ring for my birthday. It's honestly amazing quality and so sparkly, I can't take my eyes off it! Huge thanks to Gemondo for consistently delivering fantastic service and stunning jewellery. Please keep it up!
Necklace
Returned necklace not suitable.
Customer service not good.
Still awaiting reply to 3 e-mail telephone call just keeps going to answerphone
Looks like I'm not going to get my refund ????
DO NOT BUY FROM THIS SITE AVOID AVOID AVOIDGemondo is one of the jewel I recommend
I myself a jewellery designer. I have worked with lot of brands, some are very much known. I kind of know the inside out buying mantras about it. so honestly, I Can tell there are not very much great options for jewellery concerning everyhting like cost, quality, deisgn and genuine-ness. There are some brands which you can trust with closed eyes but they are so much costly. however,there are not much difference
Still Gemondo impressed me, as it works for every kind of people.
Range : it is exquisite, I was surprised to see the range of price, design and variety works in different categories. so there is something very great for everyone.
Price : Can go with this. one of the best price options considering designs and if one compare
Design- designs are available in every category. no stopping there
Category/type - there are earrings, gemstones, cuffs, birthstones, necklaces and what not.
collection of gemstones, metallic fittings, deisgns are impeccable.Excellent service from Gemondo. Really pleased with purchases and will definitely be ordering from here again.
About Gemondo
Gemondo is an international retailer of quality jewellery and a gemstone specialist based in Surrey. Since 2006, they have been providing customers with a wide range of jewellery types in sterling silver and yellow, white, and rose gold, featuring gemstones such as diamonds, rhodolite garnet, and chalcedony. Their goal is to make high-quality, beautiful jewellery more affordable and to become the first choice for customers looking to purchase gemstone-encrusted jewellery. Ethically sourcing all materials globally, including gemstones extracted from non-conflict zones, Gemondo ensures the quality and integrity of their products. Offering a broad range of products in categories such as rings, bracelets, earrings, necklaces, brooches, gemstones, birthstones, and collections, Gemondo also provides after-sale services like lifetime guarantees, warranties, free UK delivery, and a 30-day return policy. Customers can make payments using MasterCard, American Express, VISA, and PayPal. For more information, customers can contact Gemondo via email at enquiries@Gemondo.com or by phone at +44 (0)208 941 5707.
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Contact Information
The Smith, 145 London Road
KT2 6SR Kingston-upon-Thames
United Kingdom
Categories Gemondo
Fashion Reviews & Experiences | Online shopping | Jewellery Reviews & Customer Experience
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Last update: December 2025
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Review with most votes
Gemondo is one of the jewel I
I myself a jewellery designer. I have worked with lot of brands, some are very much known. I kind of know the inside out buying mantras about it. so honestly, I Can tell there a... Read onBy: Katherine Heil