GlacialPure2 reviews

Helpful but a bit of a faff 22 February 2026

Was ready to shrug it off when the third filter in a multi-pack started misbehaving — we use the filters in our Whirlpool every day for tea, cooking, topping up bottles, the lot, so it was a proper nuisance. I emailed customer support and, surprisingly, Rita got back to me the next day. She suggested a few troubleshooting steps which, annoyingly, didn’t fix it, but she was consistent and quick with replies, which I appreciated. After a couple of tries she arranged a replacement and the new filter turned up in about seven days. That speedy, personal follow-up was the highlight — actually felt like someone cared. My main gripe is that one of the three was faulty to start with, could’ve done without the extra hassle, but the outcome was good and the replacement works well. All in all I’ll keep using them, just hope future packs are more reliable.