HC Supplies Reviews

: 26
88% Would buy here again

Most relevant positive review

  2024-05-30
Worktops
I've just got these new worktops and they're absolutely lovely! The quality is just ama...Read on
Scott

Most relevant negative review

  2021-09-14
Axiom Avalon Granite Black Mat
Had possibly the worst experience ordering from them. Firstly, it's important you're aware th...Read on
Jeremy Luzinda

Review with most votes

  2018-06-04
My kitchen angels :)
Truly hey are. HC Supplies made my kitchen unblievable. I find top brands of kitchen decor, workt...Read on
Lucy Jane

Reviews (26)

  (17)

 (2)

  (3)

  (4)

  (0)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Upgrading my kitchen worktop with quartz material

    I recently decided to treat myself to a new quartz kitchen worktop, so I thought I'd check out HC Supplies as they're known for their expertise and wide range of options. Ordering was really easy and straightforward, and I was able to pick a delivery day without any bother. What really impressed me was the level of communication - I got a call from the driver the day before to confirm the time slot. It put my mind at ease and let me get everything ready, like putting out some parking cones. I've actually ordered from HC Supplies a few times before, and every time has been just as smooth and reliable. Their attention to detail and top-notch service always make them my first choice for any kitchen renovation needs.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Awesome service and delivery

    I recently purchased some fantastic worktops and I must say, they are absolutely brilliant! The customer service I received was simply top-notch, they kept me well informed about my delivery every step of the way. When the delivery driver called me upon arrival, I was unfortunately stuck on the motorway and couldn't get back home in time. However, he was incredibly determined to make the delivery and went above and beyond to ensure I didn't have to deal with a rescheduled delivery. He even managed to get my neighbour to accept the delivery on my behalf. I highly recommend this place to anyone, and without a doubt, I will be shopping here in the future. Also, the worktops themselves are truly beautiful.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Worktop samples, worktop purchase

    I bought some worktop samples and a worktop from HC Supplies recently, and I have to say, I'm really pleased with the service I got. The team sent me free samples a few times to make sure I was happy with my choice, and they even gave me some bigger samples when I wanted to see more detail in the patterns. When I ordered the worktop, it came quickly and looks amazing in my kitchen. The folks at HC Supplies were so helpful, they even made sure I got a discount refund when a promo code didn't work. I was really impressed by all the different worktop options they had, and the prices were really competitive too.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Samples of worktops

    I reckon it's pretty awesome that you can grab samples of worktops for free from this place! I mean, who wouldn't fancy giving something a go before forking out all their dosh on it, eh? It's really handy for me because I can try out different colours and see what suits my makeover the best. Sometimes it's tricky to imagine everything all together, so these samples are a game-changer, no doubt about it. And the prices are proper good compared to other places, so I feel like I'm getting a cracking deal here.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Worktops

    I've just got these new worktops and they're absolutely lovely! The quality is just amazing and they weren't expensive at all. Plus, the delivery was really quick and easy. I would definitely buy from this place again!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Kitchen taps

    I recently bought a fantastic kitchen tap from this store. It was so easy to find exactly what I was looking for, and the staff were really helpful in explaining all the details. Plus, the price was great! When it arrived, it came right on schedule and was in perfect condition. I couldn't have asked for a smoother process!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Worktop purchase

    I recently bought a worktop from HC Supplies and I have to say I was really happy with the whole experience. I had been looking for this particular worktop in different stores but it was always out of stock. When I found HC Supplies, I was pleased to see that they had it available. The website was easy to use and ordering was simple. The price of the worktop was really good, especially for the quality. I was also impressed by the range of options they had, which made it easy to find exactly what I needed.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Large variety of worktops, helpful customer service

    I recently bought some stuff from this company and I was really impressed with all the worktop choices they had. Being able to get samples definitely made it easier for me to pick the right worktop for my kitchen. And on top of that, the customer service I got when I phoned up to ask about the products was excellent. The person I spoke to was really professional, knew what they were talking about, and gave me lots of useful advice. All in all, I had a really good time shopping with this company.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Worktop and upstand

    I recently bought a worktop and upstand from this place and I have to say, I am so pleased with how my kitchen looks now. The Pro-Top Laramie Pine Authentic Touch is absolutely gorgeous and has made a huge difference. The quality is brilliant and I'm really happy with it. The delivery communication was excellent and everything arrived safe and sound, right on schedule. Overall, a really great experience and I would definitely recommend them to anyone needing top-notch kitchen supplies.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Worktop purchase

    I needed a worktop for my new utility room, so I ordered a 4 metre length from HC Supplies. I asked for some samples, which arrived really quickly the next day. After picking the one I liked, I placed my order and was surprised when it turned up only 2 days later! The service was excellent, and they kept me informed about my delivery every step of the way. I will definitely be using this company again in the future, and I would recommend them to anyone in need of worktops!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Worktop purchase

    I'm so pleased with the worktop we got from this company. The service was spot on from beginning to end. The worktop arrived quickly and the chap who helped my husband bring it inside was a massive help. We'll definitely use this company again without a doubt. The worktop was great value for money and even better than we expected.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Worktops

    I recently bought some worktops from this online shop and I have to say, I was really impressed. The website was easy to use and had a lot of options to choose from. The free samples they sent were really helpful in making my decision. The quality of the worktops was even better than I expected and I'm really pleased with my purchase.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Worktop purchase

    I recently bought a worktop from HC Supplies and I was really impressed with the range of products they had. They had loads of different prices, sizes, and accessories to choose from, so it was really easy for me to find exactly what I needed. The sample service was top-notch and really helped me make the right decision. Overall, I had a fantastic shopping experience and would definitely recommend HC Supplies to anyone looking for kitchen essentials. Thanks a lot.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Kitchen sink purchase

    I bought a kitchen sink from this company recently and I must say, I was really impressed with how smoothly everything went from placing the order to getting it delivered. They kept me informed at every stage and the delivery company even got in touch to chat about how they could get to my place and gave me a heads up 30 minutes before arriving. The driver was friendly and helpful, which made the whole process easy and without any stress.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Worktop purchase

    I recently found a fantastic range of worktops at HC Supplies. I wanted something a bit different and I was really impressed by the choices they had. The worktop I ended up buying was top-notch quality and has really elevated the look of my kitchen.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Compact laminate samples

    I found it really easy to order some free samples of compact laminate from their website. The process was quick and easy, and I was happy to see that they offer larger sizes of the samples, which is great for me to really get a feel for the product. I can't wait to get my samples and see the quality of the compact laminate for myself.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Worktops

    I used this company for the first time and they were absolutely brilliant! The worktops arrived on time and in perfect condition. The delivery drivers were so helpful and Vicky in the office was lovely, she answered all my questions with a smile. The prices were pretty good as well. I would definitely recommend this company to anyone!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Worktops purchase

    I bought some worktops from this company recently and although the products were good quality, I was really unhappy with the delivery service they provided. I paid for delivery and expected a professional and efficient service, but sadly that wasn't the case. The delivery driver they sent seemed unable to lift the items on his own, even though he was supposed to do so as part of the service I paid for. This meant that, as a disabled person, I had to ask someone else to help the driver bring the worktops into my home. It made what should have been a simple process more difficult and stressful.

    On top of that, the driver didn't want to bring the items inside the house and was rude to me during the first delivery attempt. This behaviour was completely unacceptable. Companies need to make sure their delivery service is not only quick but also respectful and considerate towards customers. Unfortunately, this company didn't meet these basic standards of professionalism and customer care.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Axiom Avalon Granite Black Matte 58 600mm Worktop

    Had possibly the worst experience ordering from them.

    Firstly, it's important you're aware that you aren't buying directly from HC Supplies. They're just a middle-man. When something goes wrong, there's no accountability. It's "sorry that's got nothing to do with us". Absolute ...!

    Secondly, their delivery says shipped within 2-5 working days. You pay the £40 but know that there's a good chance it will take longer than that. If you're going to order, order with good time.

    Thirdly, terrible communication. As you aren't buying directly, there's ZERO visibility on the customer's side on how your order is progressing. In fact, each time I had to call them to find our what the ... is going on.

    Fourthly, the customer services staff aren't empathetic. They had a "not-my-problem" attitude. I really just can't believe it.

    When I purchase from companies, the product is as important as customer experience and this experience was shocking. Will never order from here again!!


Others also viewed