Are you looking for a source to decorate your kitchen? HC Supplies offer worktops, sinks, taps, and bar stools, all crafted with high quality materials and tasteful designs. It can be difficult knowing which companies to trust as you will only be able to see what it all looks like once the product has been installed and therefore can not be sure that you love it until you have already made the payment and altered your home. A great solution to this problem is to rely on the reviews of other customers. That way, you can learn about the best and worst aspects of the company before paying anything!
About HC Supplies
HC Supplies is an online retailer of bathroom and kitchen designs, offering top dicsounts, a large collection of popular brands with a large range of options for choice, dedicated and friendly customer service and top quality workshops.
Have a look at this video: 61 Ultimate Modern Kitchen Design Ideas, to get some inspiration for what your new kitchen could look like!
Customer Services: What services does this company provide and what can they offer you?
The products on the HC Supplies website are divided into three categories, Worktop, Kitchen Sinks & Taps and Bar Stools, as well as the option of ordering laminate worktop samples, or checking out their bathroom showroom. The Worktop category is divided into Laminate (with the option of searching by Brand, Length, Width and Depth), Solid Wood (searching Colour / Pattern, Length, Width and Depth), Solid Surface (searching by Brand, Material, Length, Width and Depth), Upstands (searching by Material and Brands), Breakfast Bars (searching by Material and Brands), Splashbacks (searching by Colours, Patterns and Materials), Popular Searches and Worktop Sizes.
Customer Reviews: Share your thoughts on this company by giving your feedback on their products and services, strengths and weaknesses!
Have you ever shopped from HC Supplies? What do you have to say about their product range and quality? Do you feel that they offer sufficient selection? Are their products high quality and long lasting? What about their aesthetic, do you feel that their products offer you the chance to have a beautifully designed kitchen? Have you recommended this company to any of your friends and will you be shopping with them again? Feel free to share your thoughts on matters such as these in a customer review so that other people shopping for kitchenware can be informed about the quality before making their investment.
What do customer of HC Supplies really think about their kitchenware? Read customer reviews and share your thoughts on their worktops, sinks and taps!
Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!
Truly hey are. HC Supplies made my kitchen unblievable. I find top brands of kitchen decor, worktops, sinks and others. I have modified my kitchen with afforadable price, it is not less ofcouse but compartively I must tell you, it is great. Now my kitchen looks like some freakin' ' COOKERY SHOW'S KITCHEN'
Had possibly the worst experience ordering from them.
Firstly, it's important you're aware that you aren't buying directly from HC Supplies. They're just a middle-man. When something goes wrong, there's no accountability. It's "sorry that's got nothing to do with us". Absolute ...!
Secondly, their delivery says shipped within 2-5 working days. You pay the £40 but know that there's a good chance it will take longer than that. If you're going to order, order with good time.
Thirdly, terrible communication. As you aren't buying directly, there's ZERO visibility on the customer's side on how your order is progressing. In fact, each time I had to call them to find our what the ... is going on.
Fourthly, the customer services staff aren't empathetic. They had a "not-my-problem" attitude. I really just can't believe it.
When I purchase from companies, the product is as important as customer experience and this experience was shocking. Will never order from here again!!
HC Supplies expects the customer to assist with offloading the heavy worktops, the carpenter was going to mark out ready for the corner joint and noticed the excessive bow in the worktop where the joint was going to be, sent an email and supporting photos to HC Supplies only to be told that as the worktop has already been cut then they would not be able to supply a replacement, however they were happy to send it out on a delivery and take the money for it. I would advise anyone considering this company to carefully consider their purchase and do their homework, I would never consider using this company again. Terrible service from not answering the phones to zero after sales support.
I would not use this company . i purchased 2 worktops and the up stand to match. they arrived damaged and the delivery driver agreed and took pictures , but he could not get any one from the office. i have sent in many emails and tried to phone but there seems no one in the answer them . i feel totally let down with this company and leaving a review seem my only option . i have also contacted my bank to see if i can get a refund.
Misled from the start regarding delivery, told one date then another and then cancellation less than 24 hours. Expected to have some one on site to help carry so incurred cost and delay in moving into the property as old kitchen removed in anticipation. Would not help when complained in advising whether morning or afternoon on new delivery date. Sales Manager Pete (would not give his surname) rude, insincere and unhelpful. Just kept referring to small print. Don't believe their web site. Proceed with caution or not at all.
placed an order with these people on Wednesday. It's now Monday. No communication what's so ever from these people. I've sent them 4 emails already and each time I've had an automated response. Only today, my automated response said deliveries will commence 25th May!! If I'd known that at time of order I wouldn't have placed an order with them!! Lack of communication is shocking!! On should have read Google reviews first.
I have sent at least 20 emails to this company to have no reply other than automated, this company has taken my money cannot answer personally an email or a call, which I am still waiting for. Maybe by sending a review I might have some acknowledgement of what is happening with my order/refund.
Ordered a work top for delivery with a £40 delivery charge. I was then sent an email on Monday, advising that I should expect delivery 4 to 5 days later. No detail given when or what time - just expect it over a two day period. No instruction given to call to arrange a delivery time, however the driver would call before hand. The driver did indeed call half an hour before attempting to deliver, however left a voicemail, resulting in a failed delivery as no one was in. When contacting HC supplies to rearrange another delivery with more accurate information, was advised that a further £40 would be payable. Customers are expected to sit and wait for a prospective delivery day over two days and then with half an hour notice expected to be in! Absolute joke. In today world of communication and logistic capability this is simply unacceptable. HC supplies take a good look at your logistics. Customers beware of this absolute rip off !!!
Orderd samples non arrived went ahead and orderd then got just a message to say was delayed by 2 weeks then day before delivery was due ( at this stage kitchen ripped out) got anther message 4 day delay !! What customer service is this me and my partner taken 2 days off work to prep kitchen for worktops now have take anther day off no personal call to say hiw sorry or offer replacement no just one message which said due to size of order! Only 2 worktops and breakfast bar not that big definatley will not be recommending this company complete shambles!!