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Always trust on Gorgeous shop for skin care
Longtime with gorgeous shop. the products really work for me. I got my friends on this store, they loved it too. The range of the product is what impresses the most. rest, i found some organic or safe products for skin care and body care as well.
go for it.Several beauty products
Placed an order 2 weeks ago which was supposed to arrive within 48 hours. Parcel has still not arrived and e-mails go unanswered. Dreadful service and will be taking this to the financial ombudsman as this company shouldn’t be operating under false pretences.
BC Bonacure Scalp Genesis
I wish I had read the reviews before making my purchase. Ordered an incorrect serum and have requested a return label on four occasions now. Just a simple replacement for the required serum was all that was needed but to date all of my requests have been ignored. Just cannot understand why Gorgeous Shop behave in such an appalling manner. Even a reply to say that they aren’t willing to accept a return would earn themselves a better reputation and I certainly would not recommend nor will I be making any more orders through them.
Clarins Lip Kit
Abysmal customer service. They use Hermes who are the worst couriers in the UK so they clearly have no respect for their customers receiving their packages safely. My package was stolen because Hermes left it on my doorstep and these incompetent idiots cannot even manage their site properly or run their business properly!!!!! They don't take calls because Covid which is a lame excuse because just redirect them if you care about your business. Their emails to Info@gorgeousshop.com bounce backback, the web form emails never even arrive at them!!!!!!!! Then a week later, after having complained to Amazon Pay about how terrible their services are, I finally get a call and the woman on customer services could not have been ruder, more inefficient or unhelpful!!!!!!!!!! I AM SO PISSED OFF!!!!!!!! I will be complaining to Trading standards next and to the Financial Ombudsman plus Amazon Pay. Stay away from this company if you value your sanity!!!!!!!
Redken shampoo and conditioner
This company sales counterfeit products.
Redken hair products
Abysmal and frustrating experience overall, and I still haven't got my goods. I don't even know where to begin. Basically after contacting them to redirect my parcel via email and telephone, on several occasions they have!lost/not sent/misdelivered my parcel twice, I don't even know. This isn't the fault of Hermes, it is poor communication between customer services and their despatchers. I'll stick with Look Fantastic in future.
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