Hartleys Direct Reviews : Share your review & read experiences

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Hartleys Direct

71% Would buy here again

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Spotlight: What are our customers saying?

K
KT
I was very pleased with this purchase. A lot better than I thought for the price. Very sturdy. All parts numbered including the crews and bolts. Made it a lot easier for a novice. Looks brilliant. ...Read on
G
Gemma Gregson
Tables and cover are very good quality and are good value. Fast delivery and were delivered by a very nice professional delivery driver. Will definitely use again.Read on
M
Michael bishop
Just a piece of glass delivered no legs to itRead on
D
Disappointed of Dewsbury
Don't trust a company that doesn't include a phone number for consumers to use. This shower don't, and I know for a fact several consumers end up calling Hartley's Jams by accident. Hartley's Jams ...Read on
S
Sonja
Table legs seem of a decent quality however they were too long for my requirements. I have been trying to return them for over a month now, I have emailed four times and used the website contact fo...Read on

All reviews (7)

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    Would buy here again
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    Art craft table

    I was very pleased with this purchase. A lot better than I thought for the price. Very sturdy. All parts numbered including the crews and bolts. Made it a lot easier for a novice. Looks brilliant. Service second to none. Not too sure what the rubber spacers are for.


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    6ft plastic folding table and black stretch table cover

    Tables and cover are very good quality and are good value. Fast delivery and were delivered by a very nice professional delivery driver.
    Will definitely use again.


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    Tv stand

    Just a piece of glass delivered no legs to it

    No legs to tv stand

    No legs to tv stand


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    Furniture

    Don't trust a company that doesn't include a phone number for consumers to use. This shower don't, and I know for a fact several consumers end up calling Hartley's Jams by accident. Hartley's Jams have even told them about this and they never reply.

    Dodgy. Go to Ikea instead. For furniture. Not jam.


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    https://www.hartleysdirect.com/hartleys-set-of-4-870-890mm-adjustable-table-leg.html

    Table legs seem of a decent quality however they were too long for my requirements. I have been trying to return them for over a month now, I have emailed four times and used the website contact form three times and had no response. Awful customer service. £80 down the drain!


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    Plant stands

    Product looked good in online photos but was flimsy quality when it arrived within 48 hrs.
    What is most disappointing is that they make it pretty much impossible to send anything back. Can only contact them via email no phone numbers given. They then send a form to fill out. Send back at your own expense and with a 25% restocking fee. So would never ever buy from here again.


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    ha gls - 026/027 (six units)

    No success whatsoever (five attempts) in making meaningful contact to replace small faulty part . I am at the moment stuck with a cupboard with three feet!


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